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M C. Email & Phone Number
Household and Family Support Manager
at
Self Employed
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Household and Family Support Manager
Location
Washington Dc-Baltimore Area, United States
Who is M C.? Overview
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Quick answer
M C. is listed as Household and Family Support Manager at Self Employed, based in Washington Dc-Baltimore Area, United States. AeroLeads shows a matched LinkedIn profile for M C..
M C. previously worked as Hardware Asset Manager at Uug and Information Technology Service Desk at Radiology. M C. holds High School Diploma, High School/Secondary Diplomas And Certificates from Windsor High School.
Company email context
Email format at Self Employed
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Self Employed
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Profile bio
About M C.
Trying to figure this Linkedin site out.. Please hold. =)
Current workplace
M C.'s current company
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3 roles
M C. work experience
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Hardware Asset Manager
Uug
• Provide technical support to customers through various channels, including phone, email, chat, and remote assistance.• Diagnose and resolve technical issues related to our products or services, ensuring customer satisfaction and issue resolution within defined service level agreements.• Maintain accurate and detailed records of customer interactions and technical issues, including troubleshooting steps and solutions.• Stay up to date with our products and services to provide accurate information and assist customers effectively.• Identify, analyze, and troubleshoot technical problems, escalating complex issues to higher-level support teams when necessary.• Assist customers in understanding and using our products or services, including providing guidance and tutorials when needed.• Contribute to the improvement of internal knowledge bases, FAQs, and support procedures to enhance the efficiency of the technical support process.
Oct 2023 - Jun 2024
Information Technology Service Desk
Radiology
• Managed incoming Service Desk calls and emails, demonstrating effective verbal and written communication skills.• Accurately logged support requests into the ticketing system.• Provided Level 1 support to all end users.• Diagnosed and triaged all assigned Service Desk cases, escalating as necessary.• Troubleshot and resolved hardware-related issues, including desktop scanners, monitors, and printers.• Retrieved voicemails and documented relevant information in the ticketing system.• Monitored Service Desk queues to ensure timely issue resolution.• Maintained user settings, configurations, and standardization through Group Policy Objects (GPOs) and Desktop Authority.• Informed management of emerging trends to improve service delivery.
Jan 2022 - Oct 2023
2 education records
M C. education
High School Diploma, High School/Secondary Diplomas And Certificates
Windsor High School
Associate Of Science - As, Computer Science
FAQ
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What company does M C. work for?
M C. works for Self Employed.
What is M C.'s role at Self Employed?
M C. is listed as Household and Family Support Manager at Self Employed.
Where is M C. based?
M C. is based in Washington Dc-Baltimore Area, United States while working with Self Employed.
What companies has M C. worked for?
M C. has worked for Self Employed, Uug, and Radiology.
How can I contact M C.?
You can use AeroLeads to view verified contact signals for M C. at Self Employed, including work email, phone, and LinkedIn data when available.
What schools did M C. attend?
M C. holds High School Diploma, High School/Secondary Diplomas And Certificates from Windsor High School.
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