Strategic Leadership & Organizational Alignment:Led cross-functional teams to advance the organization's mission, vision, and values. Oversaw and executed multi-year strategic plans that aligned with institutional priorities, driving mission-driven outcomes and operational efficiencies.Financial Stewardship & Budget Oversight:Directed an annual operating budget of $3M-$5M, implementing cost-saving measures that reduced expenses by 12% while maintaining service quality. Collaborated with the President and Board to ensure financial stability through strategic resource allocation and fundraising efforts, securing $1M-$3M in funding for key initiatives.Team Development & Leadership:Managed and mentored a team of 8 direct reports and over 200 professional staff, fostering a culture of inclusion and leadership development. Increased employee engagement and retention through leadership programs and created a pipeline for future leaders.Fundraising & Donor Relations:Played a key role in securing $2M+ in donations and endowed funds. Cultivated relationships with major donors and stakeholders, leading to ongoing funding.Crisis Management & Operational Efficiency:Spearheaded COVID-19 crisis response protocols, ensuring a safe environment for over 2,000 students and staff. Directed critical operational enhancements, reducing inefficiencies by 10% and improving service delivery.Board Collaboration & Governance:Acted as a strategic advisor to the Board of Trustees on financial management, student retention, and institutional growth, providing data-driven insights to inform key decisions. Partnered with the Board on governance matters and successfully recruited and onboarded new members.DEI:Led the development and execution of DEI programs, resulting in a 30-40% increase in organizational diversity and improved culture.Stakeholder & Volunteer Engagement:Cultivated partnerships with 100-200 volunteers and community leaders to advance mission-aligned projects.

Team Leadership:Managed, coached, and mentored 8 direct reports and 5 indirect reports, overseeing inclusive recruitment and training processes to enhance team performance.Funding & Budget Growth:Supported external funding efforts through fundraising and grant writing, contributing to budget growth and managing a $3 million budget for student programs while optimizing resource allocation.Board Engagement:Provided insights to the Board of Trustees, shaping decisions on student affairs and institutional priorities through strategic updates.Visibility & Communication:Enhanced the visibility of Student Affairs via public speaking and media engagements, strengthening donor relations and securing gifts for student life initiatives.Student Engagement Strategies:Led the development and execution of engagement strategies for over 1,500 students, driving retention initiatives and fostering a holistic campus culture.Diversity, Equity & Inclusion:Spearheaded DEI programs, increasing student participation and recognition of the institution's commitment to inclusivity.Safety & Crisis Management:Collaborated with campus safety and local law enforcement to maintain campus security, successfully managing large-scale events and student activism.Leadership Development:Developed and implemented leadership and co-curricular programs that emphasized personal growth and community engagement.Crisis Intervention:Oversaw crisis intervention efforts and coordinated with safety and mental health professionals to ensure student support and safety.Operational Efficiency:Collaborated with faculty and staff to streamline processes, improving operational efficiencies and enhancing the student experience across divisions.Data-Driven Decision Making:Provided expert guidance on student affairs issues to the senior leadership team, aligning student-focused initiatives with institutional goals through data-driven insights.

Leadership & Operations:Directed operations for an 80-member team, supervising 5 direct and 75 indirect reports. Spearheaded inclusive recruitment, onboarding, training, and professional development initiatives, fostering a culture of collaboration, accountability, and performance excellence.Strategic Budget & Fundraising:Managed a $2M budget, ensuring fiscal responsibility and resource optimization. Secured nearly $1M in new funding through corporate partnerships, individual donations, and government grants, aligning financial strategies with long-term sustainability goals.Board Relations & Strategic Planning:Collaborated with the Board of Trustees on student success initiatives, preparing strategic reports and providing data-driven insights to shape planning efforts. Served as liaison between senior leadership and the Board, ensuring alignment on key priorities.Partnership Development & Donor Engagement:Cultivated relationships with key donors and external partners, securing funds to support retention and academic support programs. Enhanced community partnerships to drive program visibility, impact, and growth.DEI:Led DEI initiatives, creating inclusive environments that improved student engagement and diversity representation within programs. Integrated DEI principles into program development and execution.Team Building & Talent Management:Directed comprehensive recruitment efforts for key leadership roles, reducing time-to-hire by 5% while maintaining high-quality standards. Provided mentorship and leadership development opportunities, enhancing team engagement and retention.Change Management & Organizational Growth:Spearheaded organizational improvements through change management initiatives, improving operational processes and service delivery. Introduced innovative practices that increased program agility and effectiveness.

Leadership & Team Development:Led a team of 4 direct and 75 indirect reports, overseeing the full recruiting, onboarding, and training process to build an inclusive and high-performing workforce. Mentored staff and promoted a culture of accountability, collaboration, and professional growth.Strategic Program Development:Designed and implemented innovative academic support programs in collaboration with senior leadership and academic departments, aligning with institutional goals to enhance student engagement, autonomy, and academic performance.Cross-Functional Collaboration & Service Delivery:Directed cross-functional teams to streamline student support services, improving service efficiency and enhancing clarity for faculty, staff, and students. This contributed to higher student satisfaction and improved support outcomes.Data-Driven Strategy & Assessment:Managed a comprehensive assessment program to measure the effectiveness of student services, leveraging data to refine retention strategies and continuously improve outcomes. Delivered strategic reports to the President’s Cabinet and Board of Trustees, providing actionable recommendations to advance institutional goals.Partnership Development & Stakeholder Engagement:Cultivated strong relationships with faculty, administrative leaders, and external partners, aligning academic support services with institutional priorities. Adopted best practices from peer institutions to position the Center as a leader in student retention and success.Technology & Process Improvement:Implemented technology solutions that enhanced the tracking and reporting of student success metrics, making academic support services more effective and accessible for students and faculty.Institutional Impact & Recognition:Collaborated with external partners and peer institutions to drive improvements in retention and academic support, positioning the Center as a model for excellence in student success and institutional impact.

Leadership & Team Management:Managed and mentored a team of 2 direct and 100 indirect reports, fostering a high-performing environment through strengths-based task allocation and leadership development. Provided ongoing training to enhance staff effectiveness in supporting first-year students.Strategic Program Development:Provided leadership for the design and execution of the First-Year Experience program, impacting over 400 students annually and creating a strong foundation for student success throughout their college journey.Cross-Functional Collaboration:Partnered with academic and student affairs leadership to implement the Common Intellectual Experience, a foundational course for fostering critical thinking, community building, and intellectual growth among first-year students.Program Assessment & Data-Driven Strategy:Conducted ongoing assessments of first-year programs to refine strategies and improve student outcomes. Utilized data-driven insights to align initiatives with institutional goals.Cross-Departmental Collaboration:Acted as a key liaison between academic and student affairs, ensuring that co-curricular and academic programs were integrated to provide holistic support for first-year students.Stakeholder Engagement & Leadership Development:Engaged faculty, staff, and student leaders in workshops on best practices for advising, tutoring, and student development. Led cross-departmental initiatives that fostered collaboration.Orientation & Transition Programs:Developed and led first-year orientation programs, providing comprehensive resources and support to ensure students' success.Impact & Institutional Recognition:Advised senior leadership on student transition issues, providing strategic recommendations for improving first-year retention and student success. Led initiatives that contributed to a 12% increase in student satisfaction with academic support services.

Leadership & Team Development:Managed and mentored a team of 3 direct and 100 indirect reports, optimizing performance through strengths-based task allocation. Provided training and professional development to enhance team effectiveness and engagement.Strategic Vision & Program Leadership:Led the strategic direction and operations for New Student Orientation, impacting over 1,500 incoming students annually. Developed and executed programs that enhanced student transition, retention, and engagement during their first year.Innovative Program Expansion:Successfully implemented a new orientation fee structure, achieving nearly 100% participation in Mustang Corral, an off-campus retreat designed to increase retention by fostering community and belonging among new students.Departmental Transformation:Expanded the department's role by integrating the Behavioral Intervention Team (BIT) and Caring Community Connections, evolving it into New Student Programs and Student Support. Aligned resources to support both orientation and ongoing student success initiatives.Cross-Functional Collaboration:Led cross-functional teams, collaborating with academic affairs, student affairs, and administrative departments to provide seamless student support during their transition. Enhanced coordination and student satisfaction through integrated efforts.Data-Driven Program Improvements:Implemented data-driven assessments of new student programs, continuously refining orientation and student support services based on student feedback and retention metrics to align with institutional goals.Mentorship & Leadership Development:Directed orientation staff and student leaders, providing mentorship that empowered them to deliver high-quality programs and support services. Fostered professional growth and leadership development within the team.

Team Leadership & Development:Managed and mentored a team of 2 direct and over 50 indirect reports, optimizing performance through strengths-based task allocation.Leadership Program Development:Coordinated and implemented leadership development programs across academic levels, enhancing student leadership capabilities and engagement.Long-Range Planning & Operational Efficiency:Conducted long-range planning to ensure alignment of conference and housing operations with institutional goals. Streamlined resource allocation to boost operational efficiency and improve service delivery.Fiscal Responsibility & Budget Management:Managed a $600,000 P&L budget, balancing expenses and revenue to ensure fiscal responsibility and drive profitability for conference and guest services housing operations.Program Design & Assessment:Designed and assessed leadership development programs, using data analytics and student feedback to refine curricula and improve student outcomes, ensuring alignment with strategic priorities and goals.Leadership Program Expansion:Played a key role in expanding leadership opportunities across campus, increasing student participation in leadership programs by 10% and preparing students for future professional success through targeted leadership training.Vendor & Partner Collaboration:Coordinated with external vendors and campus partners to ensure the successful delivery of conference and housing services, maintaining high standards of customer service and operational excellence.Student Leadership Development Cohorts:Led leadership development cohorts, fostering a culture of collaboration, accountability, and community.Data-Driven Program Management: Monitored and reported on program outcomes using qualitative and quantitative data, ensuring continuous program improvement and alignment with institutional priorities and student success.

Team Leadership & Performance Optimization:Managed, mentored, and trained a team of 10 staff members, driving performance through strengths-based task allocation. Developed a leadership pipeline, increasing staff retention and satisfaction.Budget Management & Financial Accountability:Maintained a $1M department budget and special project funds, ensuring financial efficiency while executing student-focused initiatives.Community Building & Student Support:Managed a residence hall serving over 200 students, creating an inclusive and engaging living-learning environment that promoted both academic success and personal well-being.Crisis Management & Conflict Resolution:Led conflict resolution and crisis management efforts, ensuring a safe and supportive environment for students, and driving compliance with university policies.Cross-Departmental Collaboration:Collaborated with student organizations and campus departments to develop and promote co-curricular programs, boosting student engagement and retention through diverse activities.Diversity, Equity & Inclusion Initiatives:Implemented community-building initiatives that promoted diversity, equity, and inclusion, fostering a sense of belonging among residents from diverse backgrounds.Strategic Assessment & Program Development:Conducted assessments of residence hall programs, refining strategies based on student feedback and data analysis to improve resident satisfaction and outcomes.Resident Engagement & Communication:Led orientation programs and implemented communication strategies that fostered early engagement and kept residents informed of key events and opportunities.

Leadership & Staff Development:Recruited, trained, and mentored a team of 8, fostering a collaborative residential environment that enhanced student engagement and leadership development.Budget Oversight & Resource Management:Managed a $400,000 housing operations budget, ensuring fiscal responsibility and efficient resource allocation for student services and programs.Policy Development & Community Building:Designed and implemented policies that addressed student needs and promoted a strong sense of community, contributing to improved retention and satisfaction rates.Cross-Functional Collaboration:Worked closely with campus stakeholders to ensure alignment between residential life programs and broader institutional goals, fostering a supportive living environment.Program Assessment & Improvement: Conducted regular assessments of housing facilities and services, identifying and implementing improvements to enhance the residential student experience.Conflict Resolution & Mentorship:Led training sessions on conflict resolution, community standards, and leadership development, ensuring that staff were equipped to manage complex student issues.