Accomplished Information Technology leader with 30 years of industry experience, specializing in public cloud, managed services, Infrastructure as Code, DevOps, compliance frameworks, 24x7 NOCs, data center facilities, Linux/Unix and Windows systems administration, infrastructure operations, Software as a Service, eCommerce, information security, application performance monitoring, disaster recovery, helpdesk, and software development.Proficient in leading global organizations, presenting to executive-level management and prospective customers, developing strategic plans and service offerings, establishing vision and objectives, forecasting annual budgets and project plans, overseeing client and partner relationships, conducting selection and development of team members, negotiating contracts, managing projects and project portfolios, making organizational changes, and delivering cost effective services to to external customers and those within the enterprise.Capable of managing multi-million dollar budgets covering staff salaries, hardware purchases and leases, software licenses, network circuits, managed services, and maintenance contracts for servers and data center infrastructure.Excellent leadership skills demonstrated by adapting quickly to changing business needs, motivating teams to meet aggressive deadlines, focusing on the continuous improvement of repeatable processes and procedures, and a history of successfully achieving desired customer satisfaction, system availability, and performance targets.Exceptional reputation for mentoring technical team members and developing future leaders while delivering results under budget and ahead of schedule.Earned a B.S. in Computer Science from Michigan State University, an MBA from Eastern Michigan University, an ITIL V3 Foundation Certificate in IT Service Management, and the trifecta of Associate level certifications from AWS.