As Director of Operations, my primary responsibility is to oversee and manage the day-to-day operations of a highly-respected, growth-oriented, people-focused telecommunications and cloud consulting firm fiercely committed to doing the right thing and dedicated to adding value for our customers, vendors, business partners, employees, and all who we encounter. From supporting the needs of our customers and employees to business analysis and process improvement, my main focus is to integrate and support the visionary track of our company's Founder and President, ensuring our team fulfills the company's mission and core values by serving our clients, each other, and our community. To our customers and the business community at large, I offer my 25+ years of broad information systems experience and technology consulting expertise, as well as leveraging the resources of our team and business partnerships, to exceed your expectations in recommending, managing, implementing, and supporting the right technology solutions to successfully resolve challenges in your business.

Specializing in IT project management, consulting, and project sub-contracting. Current projects range from Virtualization and Citrix XenApp to LAN/WAN implementations, training and organizational consulting in the IT arena. Clients include CPAs, law firms, agri-business, indoor tanning / retail, fitness centers, medical (non-hospital), and churches.

Support the FedRAMP P-ATO efforts for OpenFLIS

Primary resource responsible for leading the organization's effort to obtain a FedRAMP authorization which will better position the company for future government IT modernization contracts. Currently tasked with the design and development of a cloud infrastructure platform supporting the modernization efforts of logistics data dissemination for an existing government contract. I also provide QA support for a legacy / disc-based government product created by Synergetics.

My primary duty was to oversee all technological aspects of the company, from hardware and software selection / implementation to merchant processing, website development / SEO, and oversight of help desk operations. I also assisted the company president / founder with many other operational functions including (but not limited to) mergers & acquisitions, vendor management, process improvement, loss prevention, and physical security, as well as business trending and analysis.

Feed the Hungry Forsyth, Inc is a food rescue ministry in Forsyth County, Georgia. As Treasurer, my role is overseeing the financial aspects of the ministry and ensuring we are being good stewards of the financial resources donated to us.

Provides strategic oversight and planning regarding M&J's technology environment. Collaborates with the partner group and other members of the firm's management and executive leadership to drive technology decisions that will improve efficiency, increase security, and standardize technology practices firm-wide. Also provides leadership and direction to a team of brilliant and caring technology professionals who serve M&J's employees with applications, systems, and help-desk support.

Led a team of consultants who implement and support Xcentric's hosted services clients. As a company, Xcentric specializes in designing, implementing, and supporting technology for CPA firms across the US. They offer a hosted model for complete outsourced IT as well as supplemental products such as Managed Services, Online Backup, and a myriad of other things designed to fit the accounting niche.

Strategic and directional oversight of the firm's technology and IT department. Firm was recognized as a leader in technology practices and assisted other CPA firms with their technology.