Jarrod Sharp, Csm

Jarrod Sharp, Csm Email and Phone Number

Digital Product Manager| Technical Project Manager | Software Engineer | Web Developer | Certified Scrum Master @ New Balance
Jarrod Sharp, Csm's Location
Greater St. Louis, United States, United States
Jarrod Sharp, Csm's Contact Details

Jarrod Sharp, Csm work email

Jarrod Sharp, Csm personal email

n/a
About Jarrod Sharp, Csm

Certified Scrum Master, Technical Project Manager & Software Engineer with 5 years of professional experiences working with agile cross-functional teams of Scrum Masters, Product Owners, Engineers, Dev Ops, QA, and TPM’s to develop new digital products. Managing expansive technical projects tracking operations, staff, schedules, scope, deliverables, expenses, budget, risk management and more to meet business KPI objectives. Planning software development life cycle process, agile product development, roadmap, vision, and strategy to develop prototypes/MVP for new product launches. Implementing technical business projects utilizing Scrum Framework and Agile Methodologies for sprint planning, reviews, retrospectives, standups, demos, grooming, release planning, product backlogs, etc. Developing innovative digital solutions through computer programming, coding, engineering and software testing to create Mobile and Web Applications. Highly recognized by Technical Leadership Teams for deploying expansive end-to-end technical projects.Technical Expertise:Technical Project Management | Technical Team Leadership| Cross-Functional Team Management | Software Engineering | Front-End Development | Back-End Development | Web Development | Mobile App Development Coding Code Review | Computer Programming | Software Development Life Cycle Troubleshooting | Systems Validation Intranet Website | Firewalls | Switching | APIs | Installation Configuration | End User Support | Help Desk Ticketing Product Development Product Management Product Life Cycle | Product Roadmap | Product Backlog Project Implementation | Project Planning | Digital Transformation | Agile, Safe Scrum, Kanban Methodologies | Agile Coaching User Research User Acceptance Testing | User Stories | Backlog | Wireframes | Prototypes | Business KPI | OKR Technical TrainingTechnical Skills:Windows| Mac | Microsoft 365 | Power Point | Excel | Teams | Project | Jira | TIBCO | Oracle | Salesforce | Slack Python JavaScript | Typescript | SQL | XML | Node JS | HTML5 | CSS | JSON | Spring Boot | MVC | Maven Git BitBucket Protractor Selenium Passion & Interests:Travel | Resorts | Islands | Music | Food | Entertainment | Technology | Engineering Web Development Product Management | Product Development | Leadership Development | Business | Finance | Innovation

Jarrod Sharp, Csm's Current Company Details
New Balance

New Balance

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Digital Product Manager| Technical Project Manager | Software Engineer | Web Developer | Certified Scrum Master
Jarrod Sharp, Csm Work Experience Details
  • New Balance
    Digital Product Manager
    New Balance Apr 2023 - Present
    Brighton, Ma, Us
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  • Balto
    Technical Project Manager
    Balto Jan 2022 - Dec 2022
    St Louis, Missouri, Us
    Balto gives agents the confidence to navigate every call, resulting in happier customers, increased revenue, and better retention. Managed and led 14 technical projects for software implementation with new clients, working with Scrum Teams, Product Owners and Developers overseeing new software product development and tools.Reported project planning to leadership teams on roadmap, quarterly plans, minimal viable products, product backlog and additional information about user research data. Guided technical implementations from start to finish, including Software installs (EXE and MSI), audio routing, auto start/stop functionality, API. Supported team for Sprint Planning, Product Backlog, Velocity, Burndown Chart, to build new product features, prototype testing, release and MVP’s. Translated and documented user feedback stories from internal and external sources into potential business solutions for new product development.Led kick off meetings with all business & technical stakeholders (setting timelines, assigning tasks and outlining goals & scope of the project). Worked with IT Team to outline & execute a plan to setup communication between API endpoints and work with internal development team to build custom, code-based solutions. Analyzed and validated the data (JSON, Datadog) to ensure that the data rich integration that would allow for future expansion opportunities. Created reports after analyzing data that shows how customers are using the product before launch (users logged in, verifying the richness of the data). Troubleshooted tech issues to validate system setups, bugs, outages, application updates, and service changes. Utilized Postman API tool to validate data from endpoints and PowerShell to run scripts to determine if network traffic is prioritized/whitelisted. Implemented AWS Cloud based service that gives clients remote access via the cloud for installing an application.
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  • Centene Corporation
    Front End Software Developer
    Centene Corporation Nov 2020 - Jan 2022
    Saint Louis, Mo, Us
    Centene is a diversified healthcare enterprise that provides a portfolio of services to government-sponsored healthcare programs, focusing on under-insured. Worked with a team of Senior Developers, Software Architects & Engineering Manager to write, merge & deploy new coding for company intranet web application used by more than 70,000 employees.Collaborated daily with an agile cross-functional technical team of Developers, Engineers, Scrum Masters, & Project Managers responsible for the development of a new technology. Participated in product release planning, sprint planning, retrospectives, and daily scrum activities throughout the Software Development Life Cycle. Adhered to project timelines, scope, milestones, resource/cost, and quality targets using the Agile/Scrum SDLC for technical projects.Utilized JavaScript, Angular, HTML & CSS for updating & maintaining front end website development. Typescript for CI/CD automated testing w/Selenium & back-end server, Microsoft SharePoint, Docker & Kubernetes for deployments, and Protractor with Selenium to write & maintain automated deployments. Developed and executed a suite of regression tests to automate validation for features on all web applications using Typescript & Protractor/Selenium framework. Created scripts with environment variables testing that was done in development & production environments. Conducted root cause analysis and advanced performance tuning for complex business processes and functionality.Designed, built, and tested scalable and stable off the shelf applications for custom built technology solutions. Implemented SharePoint-based informational pages, as well as developed Business Intelligence dashboards. Tracked KPI & OKR metrics for the number of users who used the website, ensuring that all employees could use the intranet website and internal company web applications to access benefits.
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  • Centene Corporation
    Back-End Web Developer
    Centene Corporation Jul 2019 - Nov 2020
    Saint Louis, Mo, Us
    Completed computer programming, code changes and software development for an enterprise application medical management system that housed health plans for millions of people. Worked on a team of 5 Developers, Scrum Master and Lead Analyst to update more than 200 API’s medical management applications from Flash to JavaScript. Managed daily operations of software application systems, software engineering, web development, systems deployment & maintenance (hardware), & infrastructure operations. Worked on applications used at hospitals & medical facilities all over the country providing product support to resolve any technical issues as the system had to be functional 24/7. Deployed code changes into production in Jenkins & Kubernetes environments, used TIBCO ETL (Extract, Transfer & Load), IntelliJ IDE for Java code, Jira for agile/scrum tracking, and ServiceNow ticketing system. Led development work on a large-scale enterprise application for personal health information (PHI) into the Centene systems application for millions of patients. Completed back-end work using Java, SQL, TIBCO to extract data from XML files received from health plans and display information on front end system. Added key changes to Java application to retrieve member data from API’s instead of frequently retrieving data from SQL tables. Produced high-level technical design and delivery estimates for stakeholders to identify feature enhancements to maximize business outcomes managing multiple priorities.
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  • Medassist, A Firstsource Company
    Account Resolution Specialist 2
    Medassist, A Firstsource Company Aug 2017 - Apr 2019
    Mumbai, In
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  • Memorial Hospital - Belleville, Il
    Medicare Biller
    Memorial Hospital - Belleville, Il Nov 2015 - May 2016
    Belleville, Il, Us
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  • Conifer Health Solutions
    Billing Specialist
    Conifer Health Solutions Nov 2014 - Nov 2015
    Frisco, Texas, Us
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  • Charter Communications
    Technical Support Associate
    Charter Communications Jun 2014 - Nov 2014
    Stamford, Connecticut, Us
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  • Dearborn National
    Customer Advocate Level 2
    Dearborn National May 2012 - Jan 2014
    Illinois, Us
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  • Unitedhealth Group
    Provider Phone Representative
    Unitedhealth Group Nov 2010 - May 2012
    Us
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  • Hinduja Global Solutions
    Customer Service Representative
    Hinduja Global Solutions Oct 2008 - Nov 2010
    Chicago, Il , Us
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Jarrod Sharp, Csm Skills

Customer Service Microsoft Office Management Call Centers Team Leadership Time Management Microsoft Excel Data Entry Training Administration Technical Support Employee Benefits Health Insurance Leadership Microsoft Word Dental Insurance Pc Building Computer Hardware Claims Resolution Insurance Claims Powerpoint Troubleshooting Computer Science Software Development C Html Basic Html Css Php Java Javascript

Jarrod Sharp, Csm Education Details

  • Launchcode
    Launchcode
    Computer Science

Frequently Asked Questions about Jarrod Sharp, Csm

What company does Jarrod Sharp, Csm work for?

Jarrod Sharp, Csm works for New Balance

What is Jarrod Sharp, Csm's role at the current company?

Jarrod Sharp, Csm's current role is Digital Product Manager| Technical Project Manager | Software Engineer | Web Developer | Certified Scrum Master.

What is Jarrod Sharp, Csm's email address?

Jarrod Sharp, Csm's email address is js****@****ene.com

What schools did Jarrod Sharp, Csm attend?

Jarrod Sharp, Csm attended Launchcode.

What skills is Jarrod Sharp, Csm known for?

Jarrod Sharp, Csm has skills like Customer Service, Microsoft Office, Management, Call Centers, Team Leadership, Time Management, Microsoft Excel, Data Entry, Training, Administration, Technical Support, Employee Benefits.

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