Misti Jackson Email and Phone Number

Responsible for the day to day transactions with the Environmental Services Billing team which include processing vendor invoices, standard sales order validation and purchase order entry, managing billing to customers, supplier inquiries, and report reviews.o Standard sales order validation and purchase order entryo Timely processing of vendor invoiceso Timely and accurate billing of customers to improve cash flowo Manage supplier inquiries/issues via telephone, e-mail or faxo Billing and preparing supplier invoices to forward to accounts payableo Review of open orders reportso Set up new vendors in SAPo Release of sales orders for billing after validationo Creation of purchase orderso Resolution of transporter related issues for freight billso Reconciliation of vendor discrepancieso Resolution of billing open order scorecard

o Develop relevant content topics and series to reach the entrepreneur’s target audienceo Create, curate, and manage all published content (images, video, written, and audio/podcast).o Oversee design (ie: Social media graphics for Facebook and Instagram, email, ads, blog, etc.).o Develop and expand community and/or influencer outreach effortso Design, create and manage promotions and social ad campaignso Analyze key metrics and tweak strategy as needed

o Exceptional interpersonal and team-building skills with guests, managers, and colleagueso Delegate tasks to restaurant staff and supervise their performance to operate at peak efficiency/productivityo Appropriately manage guest inquiries and resolve issues prior to escalationo Balance the cash register, petty cash, track and record daily costs and revenues at the end of each shifto Maintain a fully-stocked inventory and order food supplies, as neededo Protect establishment and patrons by adhering to OSHA sanitation, safety, and health policies

o Maintain communication between the property owner and cleaners for two Airbnb short rental propertieso Find/Train/Schedule cleaners biweekly to turnover both propertieso Take inventory and order cleaning supplies monthlyo Schedule preventative maintenance, home repairs, and special cleanings and be present for these appointments

Master Database Administrator:o Managed the non-profit’s management system software, which supports the growing needs of theorganization by utilizing a more technical and functional design to ensure efficient communicationo Trained key staff members on inputting and troubleshooting donor financial contributions in softwareo Created written procedures to identify critical processes in order to eliminate gaps and to incorporateautomation where practicalo Trained staff on how to create and maintain forms and schedules to obtain department volunteerso Attend training on software updates and troubleshoot issues to maintain and improve software qualityProject Manager:o Plan and execute a yearly budget of 50,000 dollars and submit quarterly performance reportso Design/Plan/Execute weekly, monthly, and quarterly events for an average of 1,500 participantso Continuously recruit and train approximately 500 operation team leaders and volunteers a yearo Create social media content and mailing communication for team leaders and volunteerso Coordinate requirements with the Facilities Manager and the Marketing Department

o Created and implemented new cleaning, labor, and food waste procedures to increase franchise operator profitso Interviewed, processed, and trained new hires on customer service and daily operationso Planned and executed monthly in-store and outside events to promote new products and increase saleso Set up daily Excel spreadsheets that included duties and operations for a team of 30 workers each shifto Conducted cleanliness and product quality audits consistent with OSHA and company requirements