Misti Mobley Email & Phone Number

Idaho Falls, Idaho, United States

Senior Product Manager of digital workflow and customer portal products. Responsible for understanding internal processes and opportunities for improvement and translating them into digitized workflows. Led a team of business analysts to write requirements, user stories, and documentation for the development team. Created and maintained a two-year product roadmap of deliverables for products and workflows. Regularly communicated roadmap and project progress to the board of directors and executive team. Created mockups, conducted user interviews, and UX sessions for product deliverables. Worked with senior architect to ensure the platform met business requirements and needs for strategic growth. Hosted all product and development agile team meetings. Forecasted outstanding work and expected delivery dates for projects.

Product Manager of an electronic signing solution called eSign Events that supported in-person electronic notarization (IPEN) and remote online notarization (RON). Worked remotely with a team of developers to build and deliver a new eSigning solution compliant with all state laws supporting RON and IPEN. Created and maintained a product roadmap that accounted for strategic growth for two years. Provided detailed technical, functional, and legal requirements for the development team. Hosted and attended all development team meetings, including sprint planning, backlog review, and sprint demos. Conducted product demonstrations for the sales team to sign new clients.

Product Manager of mortgage software products, including Solex eSigning/eClosing and eVault. Successfully built product roadmaps for each product and prioritized and maintained backlogs while defining and standardizing processes for the Product Management team. Oversee and manage the workload of Engineers and Business Analysts and host agile team meetings, including sprint planning, backlog reviews, sprint retros, and daily standups. Work collaboratively with key stakeholders and clients to improve the product and increase revenue. Research and write detailed functional requirements and agile user stories. Write internal and external release notes and documentation. Host demos, webinars, and training sessions related to product changes. Conducted interviews and hired and trained newly hired Product Managers, Business Analysts, and Designers.

Responsible for translating business and legal requests into detailed functional and technical requirements for the development team. Worked directly with lenders and integration partners to understand their requests and offer possible solutions. Exercised creativity and problem-solving to determine how to enhance existing software with new requests. Worked with internal stakeholders to prioritize requests. Wrote detailed documentation and release notes for both internal and external users. Conducted training sessions on new software changes and was the subject matter expert on several software products.

Acted as the Lead Software Tester for the Quality Assurance team by mentoring and leading the team. Assigned tasks to the Quality Assurance team members for each project and ensured that all deadlines were completed for project schedules. Worked collaboratively with developers to ensure that software was completed on schedule and met quality standards. Maintained and executed test cases, regression tests, and performance tests. Logged bugs and new feature requests as needed. Provided helpdesk support and wrote and reviewed daily SQL database modification scripts. Acted as the first point of contact for client-facing departments as tier 2 software support.

Idaho Falls, Idaho

Responsible for software quality by analyzing requirements for validity and feasibility and ensuring that software successfully met all requirements. Exercised a certain degree of creativity to ensure that new software code did not adversely impact other areas of the system. Executed manual, performance, and regression tests against all software releases. Logged and reported software defects and determined severity level and priority. Collaborated with development, product management, and compliance departments to ensure software quality and accuracy to requirements. Maintained complex test plans and procedures and was responsible for keeping them up to date.

Coded and tested dynamic documents using XHTML and CSS, ensuring compliance with legal, lender, investor, and business requirements. Ensured that XHTML and CSS structures adhered to proper coding and formatting and rendered correctly with the correct loan data and dynamic content. Tested the accuracy of the dynamic structures using boolean logic, if/else, and switch/case statements. Worked with a compliance team to ensure documents complied with all federal and state requirements. Confirmed that documents met Docutech standards for coding, including styling, logic, and formatting. Peer-reviewed other coders' work and would determine if the result would pass or need revision.

Bachelor Of Science - Bs, Business Administration, Information Technology Management

Associate Of Applied Science, Web Development

Graduated with honors