Misti Webster Email & Phone Number

Austin, TX, US

Dallas, TX, US

Indianapolis, Indiana, US

• Manages an ever-evolving stable of clients, providing white glove level service related to Telecom IT Expense Management.
• Identifies and executes savings-strategies directly with vendors on behalf of the client, following each issue to completion and verifying savings to ensure compliance.
• Closely working with the Sales, Marketing, and Implementation teams to ensure client deliverables are on time and above reproach.

Austin, Texas, US

• Carved-out a previously non-existent role as the ‘SME’ for all Expense Reporting issues, solely owning the role of Program Administer for an Expense Reporting Tool accessed by 4000+ employees.
• Created 25+ SOX-compliant instructional aids in 1 month to guide employees in the accurate completion of their expense reports. Rolled out a completely revamped SOP on expense reporting/ corporate card usage within 5.
• Presented monthly data/ historical metrics pertaining to outstanding expenses to executive stakeholders, liaising with their regional subordinates to course-correct.
• Performed weekly audits of submitted expense reports, providing end-users with additional resources and training, as needed. Created and led 4 live training sessions per month for new hires/ remedial users
• Co-Chair of Employee Engagement Committee, charged with informing employees about personal and professional development opportunities, continuing education opportunities provided by the company or, executing enrichment.

• Thoroughly investigated and documented MDR events by coordinating with internal resources, Arthrocare field personnel and/or customers as appropriate, for the entire Arthrocare product portfolio, with an emphasis on.
• Worked in tandem with Regulatory Affairs in determining and reporting complaints (MDR) as required by the FDA (21 CFR 820.198, 21 CFR 803, 21 CFR 806) as well as following up on MedWatch reports.
• Provided level 1 support for complete corporate product portfolio including ENT, Sports Medicine and Spine product lines. Maintained awareness of new products, government regulations and requirements.

• Created daily, weekly, and monthly audits of outstanding Invoice Disputes. Presented monthly cumulative report data via multi-media presentation to the VP of Global Customer Care and Sales Operations, the Director of.
• Researched all customer invoice disputes, working with multiple data sources and internal and external departments, to determine the validity of disputes, untangling complex account and pricing histories and providing.
• Frequently tasked with special projects, including the editing and creation of regulatory-approved procedures, helping to train new employees in their job function, and the creation and presentation of a phone.

• Achieved a cumulative Order Entry accuracy rate of 99.89%, met or exceeded department-standard of 99.6% accuracy every month.

• Accurately and thoroughly captured relevant data into a customer database, creating new customer accounts and editing current ones. Guided customers through any invoice or scheduling questions or issues. Handled.

Bristol, GB

• Served as first point of contact for all HR issues for the Austin branch of North American operations. Guided them through next steps relating to compensation/benefits, EEO complaints, Workers Compensation, FMLA, and.
• Accounting Specialist; entered vendor invoicing, processed payments to vendors, expense reimbursement.
• Generated and standardized company licensing and certification databases and reports. Implemented company-wide OSHA training. Maintained safety equipment for company nationally.

Arlington, VA, US

• Coordinated with central HR and 15 North American Raytheon sites to meet the needs of a rapid hiring effort; vetting resumes, scheduling interviews, completing background checks, entering applicants into a HRIS.

Killeen, Texas, US

• Managed multiple high-priority, high-visibility projects at any given time, ranging from marketing supply requests, large-scale signage creation and installation, sales incentive programs, and other essential tasks.
• Provided administrative and logistical support to 200+ bank branches in all marketing matters, including planning/ coordination of in-branch customer-facing pop-up events, the design/ creation/ distribution/.
• Conceptualized and implemented weekly status reports for all pending projects; liaising with VP Marketing, Directors, Project Managers, and Graphic Designers to create a comprehensive overview of all active projects.