Taran Mistry
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Taran Mistry Email & Phone Number

Senior Manager - Customer Support at Hotstar
Location: Mumbai, Maharashtra, India 12 work roles 3 schools
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Current company
Role
Senior Manager - Customer Support
Location
Mumbai, Maharashtra, India

Who is Taran Mistry? Overview

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Taran Mistry is listed as Senior Manager - Customer Support at Hotstar, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Taran Mistry.

Taran Mistry previously worked as Manager - Customer Support at Hotstar and Business Manager - Digital Products at Waybeyond Media Pvt. Ltd.. Taran Mistry holds Master’S Degree, Marketing/Marketing Management, General from Narsee Monjee Institute Of Management Studies.

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Hotstar

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Profile bio

About Taran Mistry

A Business Manager with over 12 years of experience, I have successfully delivered on high value projects in various capacities. My skills include understanding customer requirements, creating opportunities, project management & high performance marketing. I have added experience in product management and contribute immensely in shaping product roadmaps.In my current role as Business Manager at WayBeyond Media, I am the lead for the company’s digital arm, responsible for planning and executing the entire digital strategy of the business and ensuring it is an important contributor to the company’s revenues.Prior to that I was leading Sales & Operations in India for an enterprise SaaS company. My job included managing relations and developing business opportunities with our customers. I love technology and all it can do. I have supervised and led projects, managed teams, and believe myself to be an expert in “understanding and managing relationships - be it the relationship between people or the interaction of people with technology and using technology.”Specialties: Key Account Management, Project Management, New Product Development (Web, Mobile), CRM Leadership, Digital Marketing (Social, Display, Search).Exposure: Mobility & OEM, Wireless Content Management (WAP, SMS, Video), Media & Entertainment, Consumer Internet (Social Media)

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Hotstar
Hotstar
Senior Manager - Customer Support
Mumbai, MH, IN
AeroLeads page
12 roles

Taran Mistry work experience

A career timeline built from the work history available for this profile.

Senior Manager - Customer Support

Mumbai, MH, IN

Senior Manager - Customer Support

Current
Mar 2022 - Present

Manager - Customer Support

Dec 2018 - Mar 2022

Business Manager - Digital Products

Waybeyond Media Pvt. Ltd.

Mumbai Area, India

  • WayBeyond Media is a social enterprise focused on social re-engineering & behavioural change communication for women & children through creation of compelling content, distributing them via closed network screens in.
  • Deliver business targets both top line and bottom-line and get it approved by the Management team as well as the Board.
  • To build the digital version of IAP TV and Mamta TV on the back of the Network built on the ground. To strategize, create and manage digital properties that are digital versions of IAP TV, Mamta TV and other potential.
  • To also strategize, create and manage digital properties that are THE destination for all childcare and maternal care information and content.
  • Create key product documents that define the scope and specification of a product (i.e. Idea Brief, Product Strategy Brief, PRD, etc).
  • Be responsible for content strategy, adoption, usage & revenue delivery of the digital platform.
Sep 2017 - Apr 2018

Business Operations Manager - India

Mumbai Area, India

  • RESPONSIBILITIESAs India Lead, my focus has been to plan and implement a business strategy as would be most suitable for my region, thus charting out a roadmap for the company as well as our partners within this.
  • Discover and develop business relationships for India. Our customers are predominantly local creative agencies and clients.
  • Understand pulse of the region by way of growth opportunities as well as existing and potential competition and sharing the analysis of the same with HQ.
  • On-board Agencies as Value Added Partners through close coordination with HQ.
  • Strategize and deliver resources and tools to partners that helps them maximise benefits when offering Proscape services to their clients.
  • Collate feedback and share recommendations with internal business, creative, product and technical teams for customized product features that would most benefit and contribute to regional requirements. Be the voice of.
Dec 2013 - Aug 2017

Partner Support Account Manager

Blackberry
  • Partner Support Account Managers (Partner SAMs) are the interface between Partner support organizations and Customer Support Operations at Research In Motion (RIM). They work with RIM's Partners such as Carriers &.
  • Implement & improve technical support processes for the BlackBerry solution in relation to Partner's business goals
  • Engage Education Services to implement training programs to help Partners understand and support the BlackBerry solution more effectively.
  • Work closely with Partners to ensure that they have the right processes and tools available for them to effectively support BlackBerry solutions.
  • Collaborate with Partners and internal RIM teams to prepare for new product and service launches.
  • Review previous Partner launches to identify areas of improvement and factors for success in order to improve future launches.Account and Escalation Management:
Jun 2010 - Dec 2013

Product Manager - Communities & Social Networking

Bigadda.Com (Reliance Big Entertainment)
  • RESPONSIBILITIES
  • New product development and management of existing products and product lines via feasibility studies, marketing surveys, industry surveys, general research and customer contact.
  • Create key product documents that define the scope and specification of a product (i.e. Idea Brief, Product Strategy Brief, PRD, etc)
  • Manage day-to-day product metrics to better understand product's usage patterns and user baseWork closely with engineering and design team for product development; and with the marketing team to ensure consumer.
  • Analyzing product offerings and positioning of global competitors.
  • Gauge market trends and fill in niche through a product
Mar 2007 - Mar 2009

Business Group Head

Groupm Media India Pvt Ltd.
  • RESPONSIBILITIES
  • Working in the GroupM Interaction team, responsible for Search Marketing Campaigns.
  • Google Certified Advertising Professional, managing the Online Search Business for the West and South zone, I was responsible for Business development and Revenue generation for the specific regions.
  • Working collaboratively with the online sales team to grow revenue with new and existing vertical customers.
  • Managing and executing customized Pay Per Click (PPC) advertising campaigns for key client accounts.
Oct 2006 - Mar 2007

Manager – Partner Marketing

  • RESPONSIBILITIES
  • Developing and managing relationships with partner marketing teams that help Webaroo meet awareness and consumer adoption goals.
  • Ensuring Webaroo meets and exceeds all partner marketing commitments and expectations.
  • Working creatively to come up with unique and compelling marketing programs to promote Webaroo.
  • Developing and maintaining efficient partner marketing reporting and ROI program/campaign analysis processes.
Apr 2006 - Oct 2006

Manager – Wireless (Mobile)

  • RESPONSIBILITIES
  • Plan and Implement targets and programs to deliver the quarterly revenue targets across operators as well as media and brand deals in conjunction with the internal support teams.
  • Managing key corporate accounts – domestic and international - and working towards achieving higher yields from existing clients
  • Planning, strategizing and execution to expand the quantum of business
  • Plan and deliver Operator wise revenue.
  • Propose and implement revenue enhancement measures on operators / product lines.
Oct 2005 - Mar 2006

Content Head / Group Account Manager

Hungama Mobile
  • RESPONSIBILITIES
  • Managing key corporate accounts and working towards achieving higher yields from existing clientsPlanning, strategizing and execution to expand the quantum of business
  • Managing relationships with content partners (operators & portals) – with an aim to continuously increase the exposure & reach of the content created at Hungama Mobile
  • Co-ordinating with internal Creative and Operations Departments to ensure Client briefs are well understood and accurately executed
  • Selection of content based upon inputs from the partners in terms of their requirements
  • Overseeing development & timely delivery of solutions.
Apr 2004 - Oct 2005

Designation: Senior Client Servicing Executive.

Utv Software Communications Ltd. (Div. Usl-Woa)
  • RESPONSIBILITIES
  • Marketing and Business Development
  • Client Servicing and Account Management
Jul 2003 - Mar 2004
3 education records

Taran Mistry education

Bcom, Commerce

Mithibai College Of Commerce

Gniit, Computer Programming

Niit
FAQ

Frequently asked questions about Taran Mistry

Quick answers generated from the profile data available on this page.

What company does Taran Mistry work for?

Taran Mistry works for Hotstar.

What is Taran Mistry's role at Hotstar?

Taran Mistry is listed as Senior Manager - Customer Support at Hotstar.

Where is Taran Mistry based?

Taran Mistry is based in Mumbai, Maharashtra, India while working with Hotstar.

What companies has Taran Mistry worked for?

Taran Mistry has worked for Hotstar, Waybeyond Media Pvt. Ltd., Proscape Technologies, Blackberry, and Bigadda.Com (Reliance Big Entertainment).

How can I contact Taran Mistry?

You can use AeroLeads to view verified contact signals for Taran Mistry at Hotstar, including work email, phone, and LinkedIn data when available.

What schools did Taran Mistry attend?

Taran Mistry holds Master’S Degree, Marketing/Marketing Management, General from Narsee Monjee Institute Of Management Studies.

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