With over 15 years of experience in the transportation industry, I am a Manager of Operations at SECREST DIRECT, a leading provider of full truckload (FTL) and intermodal services. I oversee the daily operations of the company, ensuring quality, efficiency, and customer satisfaction. I also manage a team of operations account managers, who are responsible for coordinating and executing the transportation needs of our clients. I work with them to provide training, guidance, and support, as well as to resolve any issues or challenges that arise. I have a strong background in FTL and transportation management, as well as skills in team building, problem solving, and communication. I have been working with Landstar DUV Agency, one of the largest and most reputable transportation companies in the US, as an Operations Account Manager since 2009. There, I have developed and maintained long-term relationships with customers, carriers, and agents, and delivered multiple successful projects across various modes and regions. I am passionate about the transportation industry and its potential to improve the lives and businesses of people and communities. I am always looking for new opportunities to learn, grow, and contribute to the success and innovation of the industry. I am proud to be part of SECREST DIRECT, a company that shares my vision and values, and that empowers its employees to achieve their goals.