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Misty Cross is listed as IT Systems Analyst Lead at Progressive Insurance, a with 27734 employees, based in Byron, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Misty Cross.
Misty Cross previously worked as Information Technology System Analyst II at Geico | Technology Solutions and Scrum Master at Geico | Technology Solutions. Misty Cross holds Business Administration And Management, General from Middle Georgia State University.
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Seasoned technical and business software analyst with excellent analytical skills and proven leadership in change management and organization performance. An expert on business and systems requirements, user acceptance testing and end-user testing. Accomplished at leveraging past lessons to inform future decision-making. Well-developed team building and leadership skills with project management experience as a product owner. Accomplished at identifying root causes and implementing creative and effective solutions. Ability to present/communicate technical requirements to non-technical audiences at all levels. Proven ability to work with stakeholders at all management levels. Certified Scrum Master with definitive leadership qualities and strong critical thinking, and decision making skills.
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United States
Lead Systems Analyst on the Commercial Lines Business Owner Policy team. Play a key role in growing the BOP footprint and by working on new features. Collaborate with business teams to translate business requests into IT functional/technical requirements. Deliver value, added business functions and technical solutions to customers.
Macon, Georgia, United States
Building out next generation rating/underwriting system. Works in a collaborative partnership with Business Subject Matter experts and peer application teams to build high performing applications. Delivers high quality technology products and services in a hyper-growth environment. Works with business stakeholders to understand the vision of their critical initiatives and projects; comprehend the strategic direction of the corporationCollaborate with application and business teams to move projects from ideation/brainstorm to a refined project definition Present project proposals to key business and IT stakeholders for review, approval and prioritization Collaborate and coordinate ideas and projects across IT teams to understand IT system and planning implications Work with business partners to help the business develop and design project requirements and design (business and technical to hand-off to Agile delivery teams, including documentation, transition meetings, and project supportUtilizes a broad and deep technical knowledge ranging from front-end UI’s through back-end systems and all points in between. Contributes to the creation, execution and evaluation of domain related processes Completes deep dive analysis to inform business solutions Create and track key metrics Coaching and training other associates on best practices Develops relationships with all stakeholders including leadership at various levels
Macon, Georgia, United States
Certified Scrum Master / Agile Delivery Lead for Sales/Acquire department at Geico Tech
United States
Experienced in all phases of the system development life cycle from research, documenting system requirements, processes and flows; writing and executing test plans.
Responsible for account projections, reconciliation of accounts, all aspects of account management including proposals, requests and cost benefit analyses.
Created and maintained a website to house all training technical bulletins. Created training manuals, technical bulletins, procedures and templates. Provided legal reviews and trained associates.
Handled inbound and outbound calls, resolved problems and endorsed accounts. Responsible for Quality Control reviews of endorsements from the entire department. Completed analysis for call reasons and volumes.
Handled inbound calls and transfers to the appropriate departments. Completed analysis on call reasons and volumes. Completed call logs and reports.
Other employees you can reach at progressive.com. View company contacts for 27734 employees →
Tracy Barry
Colleague at Progressive InsuranceCleveland, Ohio, United States
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Sue Knauer
Colleague at Progressive InsuranceChagrin Falls, Ohio, United States
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Sarah Wahed
Colleague at Progressive InsuranceCleveland, Ohio, United States
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Jeri Deakin
Colleague at Progressive InsuranceSt Louis, Missouri, United States
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Siri T
Colleague at Progressive InsuranceEuclid, Ohio, United States
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Grace Ward
Colleague at Progressive InsuranceBloomington, Indiana, United States
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Timothy Kempf
Colleague at Progressive InsuranceFort Thomas, Kentucky, United States
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Miguel Serna
Colleague at Progressive InsuranceKyle, Texas, United States
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Brandi Hailey
Colleague at Progressive InsuranceHouston, Texas, United States
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Sarmathi Nandhakumar
Colleague at Progressive InsuranceSolon, Ohio, United States
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Quick answers generated from the profile data available on this page.
Misty Cross works for Progressive Insurance.
Misty Cross is listed as IT Systems Analyst Lead at Progressive Insurance.
Misty Cross is based in Byron, Georgia, United States while working with Progressive Insurance.
Misty Cross has worked for Progressive Insurance, Geico | Technology Solutions, and Geico.
Misty Cross's colleagues at Progressive Insurance include Tracy Barry, Sue Knauer, Sarah Wahed, Jeri Deakin, and Siri T.
You can use AeroLeads to view verified contact signals for Misty Cross at Progressive Insurance, including work email, phone, and LinkedIn data when available.
Misty Cross holds Business Administration And Management, General from Middle Georgia State University.
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