• Collected standardized surveillance data per protocols.• Understand public health legal authorities and notify appropriate officer for authorization.• Possess excellent interpersonal and crisis counseling skills.• Located and communicated with hard-to-reach clients and contacts.• Communicated effectively at an age/understanding appropriate level. • Conducted N95 fit testing on individuals.• Trained as a FIT Test Trainer.• Improved COVID-19 data quality. • Analyzed regional COVID-19 data and generate reports.• Collected, analyzed, and presented statistical data with high accuracy.• Provided genomic training to Local Health Districts.• Comprehensive knowledge of the Disease Control Manual.• Knowledge of public health surveillance systems such as ESSENCE, VEDSS, and VOSS.• Assisted facilities with federal & state regulations.• Conducted reviews for teams with genomic epi outbreak investigations.• Understanding of genomic epidemiology.• Understanding of whole genome sequencing.• Possess strong written skills with healthcare professionals and the public.

• Trained case investigators to conduct COVID-19 case investigations through phone interviews and using the Virginia Electronic Disease Surveillance System (VEDSS). • Provided health education and guidance to those who have been exposed to or diagnosed with COVID-19.• Collected data on newly diagnosed cases, including their symptoms, exposures and contacts. • Identified high-risk COVID-19 exposures or cases and notified appropriate staff. • Utilized an established database to identify newly diagnosed COVID-19 cases. • Responded to common questions and provided information and recommendations regarding isolation. • Used critical thinking during interviews to identify trends, gather additional information and escalate any risks as necessary. • Conducted confidential employer notifications when workplace risks of COVID-19 were found. • Established and maintained effective working relationships. • Possess an understanding of biostatistics, computer data analysis, and data management techniques. • Explained, in plain language, the medical terms associated with COVID-19, as well as the principles of exposure, infection, infectious period, symptoms of disease, and asymptomatic infection. • Provided guidance or education on the types of tests used to diagnose COVID-19. • Assisted clients and contacts in identifying any needs they may have for social support during self-isolation or self-quarantine. • Possess a strong understanding of methods used for public health surveillance and disease outbreak investigations. • Possess an understanding of the causes, transmission, treatment, and prevention of communicable diseases and other public health issues.

• Proactively tutored 40+ students in Math, English, Science, and Social Studies increasing test scores by 100%.• Amicably resolved conflicts using creative and age-appropriate problem-solving skills to enhance classroom collaboration.• Increased student engagement by 95% through interactive communication and applicable learning techniques to promote learning.• Effectively communicated with colleagues and parents via face-to-face, email and telephone to promote student development.

• Supervised a team of more than 130 soldiers who installed and operated various communication systems.• Performed field and unit-level maintenance on assigned equipment, prepared reports, maintained military personnel files, and prepared administrative documents. • Conducted inspections, investigations, and training, and enforced policies and procedures. • Maintained a 100% customer satisfaction rating through interpersonal communication. • Overseen the security of $500,000 worth of equipment and I achieved a 0% loss in three years by maintaining a strong work ethic. • Designed and implemented a tracking system for training and readiness events to track the movements of 100+ soldiers in various classes inside and outside of the US.• Utilized the Microsoft Office 365 Suite to perform tasks such as risk management, network support, network monitoring, technical support, conducting project/program management, and completing data entry and collection. • Implemented various aspects of Information Security, Security Analysis, and LAN. • Developed and designed SAS Programs/Macros to access and analyze financial data, as well as Unix Shell scripts to run PLSQL procedures. • Proficient in applying advanced statistical concepts and data analysis techniques for large data sets that may contain millions of observations, utilizing R & SAS for pre-processing data, SQL queries, data analysis, generating reports, graphs and statistical analyses. • Performed detailed data analysis, mapping, extraction, and transformation.

• Regularly performed cash functions and balanced the vault using a high numerical aptitude to ensure 100% accuracy.• Headlined communication with OPS management team using professional dialogue to handle daily issues and concerns.• Actively performed bookkeeping duties by preparing bank deposits, reconciling accounts, managing cash logs and processing cash refunds, optimizing business processes.