Misty Hickman Email & Phone Number

As a Lead Consultant at Excella, I perform development and maintenance of mission-critical applications for the Department of Homeland Security (DHS) as part of the US Customs and Immigration Services (USCIS) projects. My primary responsibility is the development of the Camino ColdFusion application, where I leverage a full-stack approach to create scalable, secure, and efficient solutions. Using a diverse tech stack that includes ColdFusion, TypeScript, JavaScript, SQL Server 2018, AWS (S3, EC2), and Docker, I ensure that our solutions meet the high standards of security and performance required by DHS. Additionally, I collaborate closely with cross-functional teams including business analysts and QA engineers to ensure project outcomes align with stakeholder expectations.Beyond development, I provide strategic guidance to optimize project workflows and reduce redundancy, leading to greater efficiency across projects. My role extends to ensuring compliance with security protocols and government regulations, while driving continuous improvement initiatives to enhance the performance and scalability of existing systems. Overall, my work at Excella combines technical expertise with strong leadership and project management skills to deliver high-impact solutions that support the critical missions of USCIS.

As a Full-Stack Engineer at Intellibridge, I played a pivotal role in implementing automated end-to-end (E2E) testing using TestCafe, Docker, and Jenkins pipelines for automation, significantly reducing manual testing time and improving the overall quality and reliability of the systems. My automated testing scripts provided thorough regression coverage, ensuring that new features and updates were seamlessly integrated without disrupting existing functionality.In addition, I leveraged Databricks SQL to create and optimize complex queries that enhanced the retrieval, analysis, and reporting of large datasets in the form of government requested reports. I was deeply involved in the Operations & Maintenance (O&M) support of the system, resolving issues, executing production data changes, and monitoring and prioritizing live requests from the business. Throughout my time at Intellibridge, I also participated in code challenges to support efforts in securing new government contracts. These challenges involved demonstrating technical expertise, problem-solving skills, and the ability to deliver innovative solutions under competitive conditions.

At Peraton, I played a key role in supporting the U.S. Customs and Immigration Services (USCIS) by developing and supporting multiple ColdFusion applications for the Department of Homeland Security (DHS) US Customs and Immigration Services (USCIS) to include Investigations Division Case Management System (IDCMS), AR-11, Badge & Credential Processing System (BCPS), Exam Fee Receipting System (EFRS), and Facilities Connect (FACCON). I ensured that systems met strict compliance and security standards as well as automated processes and enhanced user experience through ColdFusion and JavaScript.My role extended to collaborating with cross-functional teams, including QA, business analysts, and stakeholders, to gather requirements, troubleshoot, and deliver robust solutions. Additionally, I implemented updates and patches ahead of deadlines, providing continuous improvements and ensuring system stability across multiple platforms. Through my work, I significantly improved the efficiency of critical DHS processes, enabling better case tracking, document generation, and security monitoring.

Augusta, Georgia, United States

At Grace Hill Inc., I developed and maintained a ColdFusion-based Learning Management System (LMS) for the multifamily industry, delivering scalable solutions to support thousands of users nationwide. I designed and implemented SCORM-compliant interfaces, enhancing the LMS’s functionality and ensuring seamless integration of educational content. I also improved internal corporate intranet tools, automating workflows that increased company-wide efficiency. My work involved front-end development, where I utilized HTML, CSS, JavaScript, and jQuery to create responsive and cross-browser-compatible interfaces.In addition to development, I collaborated closely with the marketing team to translate UI designs into functional web pages, using tools like Photoshop and Fireworks to maintain brand consistency. I contributed to branding efforts by developing landing pages and aligning LMS features with corporate identity standards. I also provided technical support for the help desk and helped guide the LMS’s technology, ensuring Grace Hill remained a leader in online education for the multifamily sector.

Charleston, South Carolina, United States

As an independent consultant, I designed and developed multiple web-based ColdFusion projects for clients including SimplyCanvas.com and the Issaquah County Public Library. My projects ranged from e-commerce systems to portfolio management tools for photographers. I managed projects remotely, delivering coding, design, and troubleshooting services while also developing marketing materials for print and mail campaigns.

Overland Park, Kansas, United States

At Sprint, I developed inventory management tools and internal test-tracking systems using ColdFusion to enhance product testing and reporting. I collaborated with executive management to plan and execute testing procedures for new product releases, helping streamline their asset management processes.

Raleigh, North Carolina, United States

As a consultant for The Dialog Corp., I migrated a Server-Side JavaScript application to ColdFusion, integrating it with an Oracle backend. I developed detailed design specifications and collaborated with project management to ensure the successful delivery of this migration project.

Overland Park, Kansas, United States

I converted a legacy Tandem-based application into a web-enabled ColdFusion and Oracle system, used globally by Sprint to track telephone alarm systems. I also developed an internal project management tool to track Sprint’s projects and resource allocation, and provided administrative support for ColdFusion server configurations.

Bachelor Of Science - Bs, Artificial Intelligence

Activities and Societies: Phi Theta Kappa Honor Society

A.I. & Machine Learning Data Science, Artificial Intelligence