Misty Mitchell-Thayer Email & Phone Number

Tampa, Florida, United States

• Mine for talent prospects from multiple recruiting resources and utilize the applicant tracking system to manage the workflow process and to ensure a positive candidate experience
• Full cycle recruiting for various roles supporting the sales and leadership teams
• Coordinate resources and attend virtual career fairs and hiring events throughout the country
• Consistently exceed expectations for hiring goals and for hiring multi-cultural, veteran, and female candidates
• Phone screen candidates to determine if an offer should be made, a second interview should be scheduled, or if the candidate should be declined based on their experience and qualifications
• Provide education materials and resources regarding the requirements of the Department of Insurance and the process for obtaining a Property and Casualty license

Northbrook, Illinois

• Managed calendars and coordinated travel arrangements for four Vice Presidents
• Scheduled and managed meetings at multiple locations and planned department events: BOTGM, games, picnics, etc.
• Input MOVE transfers, merit and promotional salary increases, and processed requests for corporate credit accounts
• Processed expense reports and weekly changes to organizational charts and distribution lists

Wheeling, IL

• As the Executive Assistant to the COO, I was responsible for managing the executive team schedule; their various travel arrangements as well as coordinating social events, corporate meetings and training seminars for.
• Coordinated onsite and offsite social events, corporate meetings and training seminars for the company
• Upheld a professional relationship with various internal team members and external clients or suppliers
• Project Manager for the implementation of new suppliers and the “Distributor Dashboard”
• Maintained a working knowledge of and processes bank/credit applications, resale certifications, W8, W9 as well as documents specific to the industry including: NAFTA origins, Conflict Minerals and Quality Systems.
• Managed office supplies for over 100 employees including stationary, electronics, business cards and food/beverages

Chicago, IL

• As the Convention Sales Manager I was responsible for managing the overall operations of the Hotel Convention Office, hiring, training and developing team members, coordinating exhibition events and also inventory.
• Managed a schedule for team members based on projected sales and forecasted hotel occupancy levels
• Assisted Executive Director to prepare and initiate the Convention sales budget
• Conducted site visits with potential clients and Meeting Planners to assess the layout of the event
• Sustained rapport with Convention Meeting Planners through extensive communication via email and phone
• Attended weekly staff meetings with Operations and Food & Beverage staff

Orlando, Florida

• As a Reservations Specialist, I was responsible for interacting with clients on a daily basis and coordinating their experiences to specific destinations in order to exceed their expectations and also maximize.
• Communicated with clients via email, phone and in-person to keep them informed of current promotions
• Maximized occupancy levels in the resort while amplifying sales potential for sales representatives
• Exceeded monthly reservation goals and expectations that were set for the Reservations Team
• Lived the Hilton Grand Vacations’ vision, mission and values in the office and in my personal life