Misty Posas Email & Phone Number

Hobart, Ok, Us

Granite, Oklahoma, United States

The Offender Records Management and Auditing Operations are essential in managing offenders according to court orders and Oklahoma laws. Key tasks include conducting audits, calculating time served, and providing monthly reports to offenders and sentence administration. Maintaining accurate data entry regarding criminal sentencing is crucial, with a focus on resolving discrepancies and adhering to compliance standards through diligent record-keeping. I prepare time audit reports for a large portion of the facility population, utilizing the ICON computer system to manage offender records, including sentence orders and misconduct reports.Reviewing legal mail related to judgments is important to ensure data reliability. My organizational skills enable me to manage a caseload of over 520 offenders and collaborate effectively with a diverse team. Strong communication with law enforcement, court officials, and the public is vital regarding offender details. I also create personalized spreadsheets and documents to streamline performance and have a good understanding of basic bookkeeping and office technology to support operations.My role includes establishing organized filing systems, preparing documents efficiently, and fostering positive relationships with facility staff and inmates. I actively demonstrate progressive responsibility in problem-solving, planning and organizing work, and communicating effectively orally and in writing.Additionally, I supervise clerical support staff, manage file closures and transfers, and ensure smooth operations within the records department.FACILITY ACCOMPLISHMENTS & HONORS: Correctional Officer of the Year, Employee of the Year, Employee of the Month, Letter of Commendation

Granite, Oklahoma, United States

I have held multiple specialized roles, including Yard Officer, Transportation Officer, Central Control Officer, Gate Officer, Hospital Security Officer, Armory Officer and Background Investigator.. I supervise newly appointed facility cadets, officers, and staff, ensuring all personnel are adequately trained and proficient in facility policies, report writing, procedures, and effective security practices. Conduct and facilitate program operations such as HSI Basic Life Support (BLS) and training development classes focusing on career development. Conduct institutional disciplinary hearings for inmates while maintaining strict confidentiality. Thouroughly investigate, obtain, review, and evaluate evidence and collect statements to ascertain the validity of allegations related to misconduct, imposing appropriate sanctions in accordance with facility rules, policies, and guidelines. My understanding of modern penal practices encompasses principles of supervisory methods, staff scheduling and assignment, methods of inmate discipline, and knowledge of inmate behavior, as well as firearms use and the ability to write clear, concise reports. I ensure staff receive adequate training and are proficient in facility policies, report writing, procedures, and effective security practices through both classroom instruction and on-the-job evaluations. I implement and model departmental policies, procedures, and specific facility regulations related to disciplinary actions, file management, audits, and security standards. I effectively communicate and manage conflicts, providing appropriate resolutions while demonstrating my ability to enforce rules firmly and fairly, with tact and impartiality. I confidently serve in roles such as Shift Supervisor, Shift Lieutenant, and Transport Team Supervisor. Furthermore, I serve as an interim member of the administrative institutional staff, participating in the formulation of institutional policies and the development of facility forms.

Hobart, Oklahoma, United States

RESPOSIBILITIES INCLUDE: Smile, greet, and thank customers with a positive attitude; Dispense customer orders quickly and accurately in varying weather conditions, Stock products on shelves,Ensure aisles are neat and area is clean, answer customer questions, stand for long periods of time while checking out customers quickly and accurately, Be available to assist associates across the store as needed, Provide customer service and effectively manage conflict and provide acceptable resolutions to customers, process payments, apply discounts, scan items, maintain cash registers, handle returns, answering to customer inquiries, and implementing store policies. Handle multiple responsibilities simultaneously while providing exceptional customer service, Manage transactions with customers using cash registers, Scan goods and ensure pricing is accurate, Collect payments whether in cash or credit, Issue receipts, refunds, change or tickets, redeem stamps and coupons, Resolve customer complaints, guide them and provide relevant information, Bag, box items & packages, Handle merchandise returns and exchanges, walk up to 5 miles each day while fulfilling online customer orders, Review customer orders, locate and select merchandise on the salesfloor, Ensure customer orders are filled accurately and in a timely manner, handle customer bill payments & money order transactions. Stock shelves & front merchandise. Effective use of the fundamentals of mathmatics and English, Maintain effective working relationships with customers, staff and management to encourage the betterment of practices/treatment of customers, Perform any and all store job duties as requested by store management.

Sayre, Oklahoma, United States

Provide safety and security to facility & correctional staff as well as inmates in a 2400 bed male inmate Medium/Maximum security correctional prison; Daily tasks/Job duties are as follows: Monitor,secure, supervise & program the 120-240 male inmates assigned in my Pod/Unit while maintaining strict time management to adhere to the facility master schedule; Complete accurate shift paperwork while maintaining proper and accurate logbook documentation; Conduct accurate Unit & Pod counts efficiently; Monitor, supervise & feed the Pod/Unit inmates timely and efficiently; Monitor, assign & Inspect Inmate sanitation of the unit/pod/cells; Conduct thorough random cell searches, security checks & inmate pat downs/searches providing detailed documentation & reports; maintain safety, security during inmate education, recreational & work movements; Respond to unit/pod staff or inmate emergencies/disturbances with use of force necessary to maintain control & safety of scene; maintain efficient,professional radio communication with yard & central control staff relaying accurate timely information; Compile accurate, detail oriented incident and misconduct reports and submit to proper chain of command.

Hobart, Oklahoma, United States

Primary point of contact for customer service, effectively addressing inquiries and resolving issues for both staff and clients. Responsibilities included managing daily office operations, such as opening and closing the medical office, reviewing patient medical records, and scheduling specialist and follow-up appointments as directed by the physician's assistant. Ensured accurate data entry and verification of all confidential patient healthcare data and insurance information. Collected co-pays and account payments, prepared daily clinic bank deposits, filed medical charts, updated patient records, requested prior medical documentation, scanned medical records into a secure electronic charting system, and printed and uploaded daily superbills. Obtained insurance pre-certifications and prior authorizations for patient testing and specialist referrals, Maintained professional correspondence with patients, physicians, specialists, and clinics. I managed various operational functions and records, including maintaining perpetual inventories of supplies, preparing statements of expenditures, and analyzing invoices and expense reports. Reconciled records and engaged with vendors, hospital management, and other agencies to verify data, invoices, expenses, and payments. Verified reports for completeness, and compliance with established requirements, diligently following up on discrepancies. Consistently maintained effective working relationships with patients, physicians, and assistants to enhance medical and business office management while fostering a positive working environment for colleagues, subordinates, and patients. Organize and direct work of others, and prepare a variety of reports. Well-versed in accounting principles and practices, types of business organizations, office practices, business arithmetic, research methodologies, training principles and techniques, and supervisory practices.

Hobart, Oklahoma, United States

Manager, Foodservice & Business Management, Inventory Control, Training, Payroll, SchedulingI temporarily managed a small, newly established local restaurant, where I gained knowledge and skills in contract negotiation, food service, business management, public administration, food processing, and food service management. As the manager, I supervised, scheduled, trained, hired, and terminated employees. I performed all necessary business functions, including conducting inventories, processing orders, and managing deliveries. My daily responsibilities included opening and closing the restaurant, conducting employee interviews, providing direction and training, completing employee evaluations and logs, and compiling and posting daily deposits. I also assisted with balancing the monthly business bank statements and employee tax forms, managed weekly payroll, and handled accounts payable and receivable. I balanced cash registers, scheduled and managed catering and delivery services, conducted master inventory and food ordering, and established and maintained weekly employee work schedules. Additionally, I assisted with various other roles and duties, including hostessing, cooking, housekeeping, sanitation, and deliveries as required by staffing issues.Perform general management and administrative dutiesConfidential data entry, scanning, and filing.Maintain and update company records, databases, and spreadsheets.Handle incoming and outgoing mail, emails, and phone calls.Scheduling and coordinating work schedules, caterings and meetings.Prepare and distribute documents, reports, and correspondence.Ensure proper organization and storage of files and documents.Manage office supplies and inventory.Assist with special projects and tasks as assigned.

Hobart, Oklahoma, United States

Manage payments and monitor expenses by processing, verifying, and reconciling invoices. Facilitate timely vendor payments by identifying discounts, verifying federal IDs, preparing checks, and resolving discrepancies related to purchase orders and invoices. Analyze invoices and expense reports while maintaining organized payment files to ensure timely processing. Reconcile vendor accounts by validating monthly statements and preserving historical records through proper filing. Understand general accounting principles and technology related to accounting systems, enabling the preparation and analysis of financial reports. Ensure compliance with accounting standards and internal policies while keeping detailed records for audit purposes. Demonstrate knowledge of accounting fundamentals, including data entry and financial statements, while maintaining transaction statements and ledgers using relevant technology. Oversee patient registration in line with hospital policies, collecting accurate medical and personal data to support patient care while ensuring confidentiality in accordance with HIPAA regulations. Provide excellent customer service by addressing patient inquiries professionally. Update patient information for accuracy and prepare admission documentation to ensure a smooth admission process. Foster strong relationships with physicians, clinic departments, and care coordinators to facilitate patient admissions.As a senior administrative technician, train and supervise staff to ensure secure and accurate data processing of protected health information. Monitor patient interviews to confirm accurate collection of personal and insurance information. Ensure timely and secure posting of all patient and insurance payments. Maintain administrative systems and procedures in the medical business office, oversee projects, assist with the implementation of a new healthcare database, and develop forms to improve operations.

Altus, Ok; Weatherford, Ok

INDEPENDANT PROPERTY & CASUALTY INSURANCE AGENT- 2 YRSINSURANCE CLAIMS OFFICE CUSTOMER SERVICE REPRESENTATIVE- (OK FARMERS UNION) 2 YRSEvaluate current insurance policies and educate customers about various types of insurance coverage. Make recommendations based on their individual needs. Maintain all insurance documents confidentially and contact prospective clients regarding insurance products and policies. Meet with potential clients to discuss the adequacy of their existing insurance coverage and related financial resources. Promote the insurance agency to customers in need of coverage.Explain various insurance policies and products to both potential and existing clients, guiding them in selecting coverage that best meets their needs. Suggest modifications and updates to clients' existing insurance policies. Build customized insurance policies and packages, and process policy renewals. Assist clients with filing insurance claims while maintaining both printed and electronic records as required.Work with clients to deliver risk management strategies tailored to their risk profiles. Maintain bookkeeping systems, databases, and records, and monitor insurance claims to ensure mutual satisfaction. Constantly update job knowledge through continued education and stay informed about new products and services while fulfilling all policy requirements. As a Claims Office Customer Service Representative with one year of experience, I served as the first point of contact for customers or agents following an accident. My responsibilities included answering calls, gathering claim information, processing claim forms, performing data entry, and generating insurance claims for adjusters.

Criminal Justice And Corrections, 4.0

Cetification in Corrections, Associates of Arts-Social Science/Criminal Justice/ Police Science

Business Administration And Management, General

Accounting And Business/Management, 3.0

Diploma Of Education, 3.61

Studies And Applied Understanding Of Convict Cultures

Micro credentials in Studies and Applied Understanding of Convict Cultures