Misty Ross Email and Phone Number
Misty Ross's Location
Lewisville, Texas, United States, United States
Misty Ross's Contact Details
Misty Ross work email
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Misty Ross personal email
n/a
Misty Ross phone numbers
About Misty Ross
I am an AF veteran who was trained to repair fire trucks. I spent the first part of my career in diesel repair before shifting to education by becoming an automotive/diesel instructor. I spent the second half of my career working primarily as a Director in Employment Services. My career paths have met in my current role, and I couldn't be happier!
Misty Ross's Current Company Details
Misty Ross Work Experience Details
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Director Technical InstituteRepublic Services Sep 2020 - PresentPhoenix, Arizona, Us• Developed program that created new talent pool of 120 new hires per year• Developed content that addressed soft skills required to help improve culture and retention 10% YOY• Targeted state grants to offset costs for new hires resulting in 1 million first year• Obtained certification from veterans’ affairs for apprenticeship and gained housing allowance for veterans participating in program
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Freelance ArtistFrugal Artist Flipper Jun 2016 - Sep 2020https://www.facebook.com/Frugal-Artist-Flipper-107925337415945/-painting : Acrylic, oil on canvas, wood and metal. Indoor/outdoor murals-Furniture repurposing and refinishing-Sculpting: Clay, foam, wire
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Career Director2U Nov 2018 - Apr 2020Arlington, Virginia, Us-Manages an ongoing caseload of graduates in their career goals, targeted job search, networking, improving resumes, portfolios and Github accounts for technical roles in Web Development, FinTech, Data Analysis, Cybersecurity, etc.-Support events and coach active and graduated students attending Columbia University, Rutgers University, Northwestern University and Harvard. -
Sr. Talent Acquisition Business PartnerAsbury Automotive Group Oct 2017 - Oct 2018Duluth, Ga, Us-Developed and maintained partnerships with local colleges and employment agencies for Mississippi and Texas talent pool-Scheduled and planned open hiring events at dealerships that led to over 200 placements-Attended career fairs and built up talent pool for entry level technicians resulting in less than 29 days for placement ratings-Partnered with outside organizations to educate company on apprenticeship programs and achieved approval to move forward with plan to add apprenticeships to dealerships-Trained staff on use of technology and systems for reviewing and hiring candidates -
Maintenance SupervisorPenske Truck Leasing Aug 2016 - Oct 2017Reading, Pa, Us-Managed technician schedule and assigned workload daily to ensure customer expectations for 24 hour or less service was met-Reviewed technician's work to ensure quality and customer satisfaction goals were achieved-Trained staff in new technology and ongoing electrical fundamentals-Decreased loss of profit with batteries by ensuring they were tested and charged properly resulting in over $5000.00 savings in one month -
Service ManagerStewart & Stevenson Jan 2016 - Jul 2016Houston, Texas, UsESSENTIAL FUNCTIONS* Oversee the daily operations of the service department to ensure all work orders were addressed and customers received 100% communication on repairs* Assure adequate manpower and supplies are available to complete work assignments; prioritized work by account to ensure work was covered when staff had emergencies. * Resolve issues regarding parts or manpower shortages by visiting the customer and discussing the impact to strategize a solution that would help lessen the negative results of delays* Calculate full maintenance pricing for sales staff, including labor rates and preventative price quotes; identified over $500,000 in lost profit due to ineffective processes and put new processes in place to avoid loss. * Develop annual departmental budget. * Monitor progress towards budgeted goals and implement cost controls or reductions as necessary.*Partnered with sales team to ensure service was delivered as promised to the customer for future sales opportunities to continue* Analyze warranty issues to identify areas for improvement; coordinated with manufacturers to ensure performance of equipment was meeting customer expectations* Ensure proper safety training and standards are in place, and that safety policies and procedures are followed resulting in less than 1% workman's comp claims. -
Director Of Employment ServicesUniversal Technical Institute, Inc. Nov 2003 - Feb 2016Phoenix, Arizona, Us-Leads the employment team in graduate and local job placement. -Builds and maintains industry partnerships to create more than 500 plus opportunities for entry level technicians. -Oversees job fairs and employer presentations to host more than 45 employers on campus multiple times a year and drive the placement rates for graduates.- Responsible for employer participation in program advisory council meetings resulting in direct industry feedback to keep processes current and opportunities for improvement open.- Oversees campus advisors with proactive student advising. Leads campus in student event set up, delegation and execution.- Builds rapport with community service agencies to involve students in awareness resulting in free programs for veterans with PTSD access from campus and donations to students for interview attire. -Reviews policies and conducts audits weekly resulting in minimal findings during state inspections that were corrected on spot.- Oversees orientation and registration process every 3 weeks identifying areas that need immediate improvement to drive positive customer satisfaction and show rate. -
Fire Truck TechnicianSun City West Fire District 2001 - 2003-Bumper to bumper repairs on fire trucks and department equipment that ensures trucks are in service 98% of the year and servicing the community in emergencies.- Trouble shooting and diagnosis of vehicle concerns. Installation of electrical components and equipment add ons reducing unnecessary repair costs based on "Fix It Right The First Time" goals.-Participated in Toys for Tots drive to give back to the community and help the fire department maintain positive relationships with its citizens
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Fire Truck TechnicianUnited States Air Force Mar 1992 - Oct 2001Randolph Afb, Tx, UsEnlisted-Fire Truck Technician-1 tour in Iraq-1 tour in Kuwait
Misty Ross Skills
Staff Development
Leadership Development
Training
Team Building
Student Affairs
Leadership
Public Speaking
Adult Education
Higher Education
Customer Service
Coaching
Program Management
Management
Organizational Development
Career Counseling
Strategic Planning
Enrollment Management
Instructional Design
Resume Writing
Customer Retention
Troubleshooting
Curriculum Development
Admissions
Time Management
Educational Leadership
Event Planning
Student Recruiting
Career Development
Recruiting
Microsoft Office
Team Leadership
Retaining Customers
E Learning
Teaching
Student Development
Conflict Resolution
Military
Emergency Management
Research
Powerpoint
Microsoft Word
Student Financial Aid
Electronics
Microsoft Excel
Budgets
Rescue
Database Administration
Security Clearance
Computer Hardware
Access
Misty Ross Education Details
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Wayland Baptist UniversityEducation -
Wayland Baptist UniversityEducation And Vehicle Maintenance
Frequently Asked Questions about Misty Ross
What company does Misty Ross work for?
Misty Ross works for Republic Services
What is Misty Ross's role at the current company?
Misty Ross's current role is Director Technical Institute at Republic Services.
What is Misty Ross's email address?
Misty Ross's email address is mr****@****orp.com
What is Misty Ross's direct phone number?
Misty Ross's direct phone number is (800) 722*****
What schools did Misty Ross attend?
Misty Ross attended Wayland Baptist University, Wayland Baptist University.
What are some of Misty Ross's interests?
Misty Ross has interest in Children, Education, Art, Personal Development, Arts And Culture, Health.
What skills is Misty Ross known for?
Misty Ross has skills like Staff Development, Leadership Development, Training, Team Building, Student Affairs, Leadership, Public Speaking, Adult Education, Higher Education, Customer Service, Coaching, Program Management.
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