Misty S. Email and Phone Number
As the Human Resources Director at UNIVERSAL PHYSICAL THERAPY SERVICES LLC, my dedication to creating effective internal procedures has been instrumental in fostering a supportive work environment. The focus on employee relations and performance management has been a cornerstone in nurturing talent and achieving a high retention rate. Our team has successfully implemented comprehensive training materials and CRM systems to drive operational excellence.With a background in sales and service consulting, I bring a unique perspective to human resources management, merging strategic vision with a passion for people development. This fusion of skills has enabled me to contribute to healthcare management solutions that are both effective and empathetic. At UNIVERSAL PHYSICAL THERAPY SERVICES LLC, we are committed to enhancing employee satisfaction and optimizing business processes through a human-centric approach.
Universal Physical Therapy Services Llc
View- Website:
- rochesteruniversalpt.com
- Employees:
- 3
-
Human Resources DirectorUniversal Physical Therapy Services Llc Jun 2020 - PresentTexas, United StatesMain and develop effective internal procedures, handle employee related issues, support recruiting and retention efforts, administering payroll and benefits, constructive performance evaluations, handle hiring, onboarding, discipline and termination of employees, supervise a insurance verification team, develop training materials and performance management programs, build company CRMs -
Sales And Service ConsultantNational Signs 2018 - May 2020Houston, TexasLaid Off Due To Covid-19Scheduled all appointments, answering phones, filing, faxing, data entry, supply ordering, daily reports, AR, AP, collections, invoicing, customer service • Assisting sales team with quotes, shipping, drawings, contracts, blueprints, permits and all paperwork• Assisted CEO, VP of Operations, VP of Administrations, and General Manager of Quality • Responsible for all weekly report, monthly reports, quarterly reports and yearly reports for sales team• Inventory control, Monthly, Quarterly and Yearly bonuses for the sales team• Promoted to create a new Service Department which included growing sales growth in service needs, creating new CRM system, creating new procedures, contracts, quotes, scheduling technician crews to jobs, hiring vendors and sub-contractors, producing Purchase Orders, billing employee time, material and parts to jobs, invoicing and handling all reports to show billing, bookings, margins, cost and a variety of others. -
Design ConsultantGlobal Custom Commerce / Blinds.Com (A Home Depot Company) 2014 - 2018Houston, Texas Area• Develop positive client relationships by connecting over the phone, sending samples, saving carts and emailing quotes to narrow down to the best products that meet their needs• Bond with my supportive teammates by sharing design tips and tidbits of inside sales and design advice in order to continuously improve• Multitask is a high priority.• Switch between multiple screens, input the correct information and consult with customers. • Oversee my performance-based compensation by meeting or exceeding performance standards in key performance metrics• Meet with my skills coach to set professional, measurable goals for myself and strive to attain and exceed them• Be a constant ambassador of their core values and mission statement by providing great ideas and feedback• Handling Contract accounts for the development of many business and future relationships with the company• Perform other duties as required by Management• Working on multiple programs at one time, while catering to the sales of all 6 companies• VDI, Salesforce, Autobahn, Cash Cow, UPS, FED Ex and multi programs that were from the past that still held customers information and prior orders -
Account ExecutiveTexas Home Health Jan 2010 - Sep 2015Houston, TexasScheduling all appointments, answering phones, filing, faxing, data entry, supply ordering, daily reports, coordinating meetings and travel arrangements • Point of contact for all Hospitals, Nurses, Case Managers, Social Workers, Doctors, Caregivers• In-Service Provider• Continue Educational Training to Hospital Staff• Provided marketing such as brochures, business cards, and ad• Responsible for staffing with our nurses and caregivers -
Loan Processor/Office ManagerInnova Mortgage Corporation 2000 - 2010Ensure the timely and accurate packaging of all loans originated by loan officers. Responsibilities include: Gather information and take each file from pre-approval to closing. Input proper loan information into the system for processing. Responsible for ensuring that all loan documentation is complete accurate verified and complies with company policy. Verify loan documents including income credit appraisal and title insurance ultimately preparing application for submittal to underwriting. Review file documentation and make sure all items needed are requested. Order and coordinate loan documents. Meet crucial deadlines requested. Perform any additional duties/activities assigned by management.
Misty S. Education Details
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Clinical, Counseling And Applied Psychology And Business Management -
Health Information/Medical Records Technology/Technician -
Business Administration And Management, General -
The WoodlandsHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Misty S.
What company does Misty S. work for?
Misty S. works for Universal Physical Therapy Services Llc
What is Misty S.'s role at the current company?
Misty S.'s current role is Human Resources Director | Employee Relations, Recruiting, Performance Management.
What schools did Misty S. attend?
Misty S. attended Purdue University Global, Institute Of Medical And Business Careers, Lone Star College, The Woodlands.
Who are Misty S.'s colleagues?
Misty S.'s colleagues are Idalia Ortega, Kenitha Linn, Michael Sadiyayev, Cyera Haynes.
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