Principal Project Manager• Innovation Program at TPCiSr. Digital Marketing Producer• Marketing Producer currently working on internal process improvements between departments • Main point of contact for planning and implementing multiple ongoing internal projects including creating project plans, deliverables, risk assessment and mitigation, managing scope, and post mortems.• Managed the creation of several brand marketing websites, which required complex coordination involving legal and two separate vendors to get user generated content up to our platforms. • Responsible for the concept and creation of new printables over the past several years, including collaborating with Brand team on ideas for printables for the holiday website.• Main producer for the TCG Marketing website for several years. Was the point of contact for a redesign of the site and a major point for the creation of the TCGL web addition and additional improvementsMarketing Producer (Previous Role)• Web Project Manager in charge of the E-commerce Website• Successfully re-platformed the E-commerce site involving several cross functional team alignments• Improved processed through implementation of naming conventions and project templates• Led the ADA compliance upgrade from inception to completion, bringing the website up to level AA compliance.• Evaluated and onboarded an ADA evaluation vendor that provided quarterly scans of the site for accessibility remediation.• Responsible for the product setup, site changes, and daily deployments of products • Managed the planning, development and testing of new features, bug fixes, and site improvements through internal and external agencies• Guided evaluation and selection of 3rd party vendors for development support

• Project Manager with internal web team for content updates to the non profit website. • Worked directly with stakeholders, Dev, and Content Creators on multiple simultaneous product-development efforts and prioritization of new functionality• Document, elevate, and facilitate the evaluation of new ideas and feature requests• Ensure that internal users receive training and documentation on delivered features• Maintain transparent documentation about the product and the development process• Scrum Master role with Dev team.

• Web Producer embedded within Microsoft's Game Studio to manage the master release schedule• Work with discipline managers to define the release processes, document that process, and ensure the process is followed• Responsible for enhancing and maintaining Halo Waypoint, the web presence for the Halo franchise. • Directed the activities of a 5 person internal team composed of vendors and Microsoft staff. • Successfully transitioned the team onto Agile methodology using TFS for Sprint management• Managed the weekly bug triage and prioritization of site update tickets• Coordinated internal team deliverables and schedule with out-of-state external development company.• Successfully deployed large scale feature deployments, including the Halo Waypoint Forums, in a high stress environment.• Managed online vendors and built key relationships across the business while managing and prioritizing competing projects.• Implemented process improvements to streamline content updates

• Main client contact and project manager for external clients for a theatre ticket purchasing and management system• Managed customer portfolio consisting of national and international cultural and art based organizations• Worked with customers to articulate business needs and then define and deliver a technical solution • Created SOWs for clients based on their project needs.• Tracked project financials and provided detailed budget reports to customers and management team.• Documented project progress using MS Project, Excel, Basecamp HQ, WebEx

• Project Manager in charge of development of web based scripts for multiple ongoing projects with several different clients. • Scrum master for the IT Support team• Created an internal tracking tool to coordinate time sensitive deliverables across multiple time zones to ensure a bonus from clients. • Main point of contact during project process for international clients and international development teams. • Maintained documentation for ongoing projects using Jira and an internal Wiki

• Managed the development of community websites, features, and applications for partner game studios • Facilitated cross team communication between Dev, Test, PM, Legal, Content, Design, PR, and Marketing• Managed the QA process for web projects with Product Studio, bug triage, and bug assignment• Coordinated with external localization vendor for localization of community game website• Wrote and maintained functional specs detailing feature requirements

• Worked directly with Marketing Account Managers to spec out and fulfill customer requests• Project managed the web banners and webpage process, working with multiple teams to ensure that deliverables were on time, budget and to the client specification.• Implemented process improvements to reducing unnecessary steps and adding accountability by requiring written signoffs.• Created scheduling for multiple concurrent projects using both MS Project and Ace Project• Implemented improvements to project processes by reducing unnecessary steps, requiring written signoffs, tracking all edits, and creating fully detailed site specs for all new work

• Managed ongoing website and print projects for this Interactive Marketing agency• Implemented several process improvements within the company including creating a QA team, and creating templatized project spec writing guidelines. • Main point of contact for customers and stakeholders during the design, development, QA, and live push of their website project• Communicated project specifications and monitored the work of our International outsource team• Trained customers on how to use the Content Management system and helped set up initial content and HTML• Monitored project budget through tracking work hours on project tasks• Managed localization planning and implementation

• Primary Project manager for all projects including the release schedule. • Performed Marketing research on website trends, new products, and competitor websites resulting in specification documents for new website development.• Implemented a custom Project Tracking system to help clarify tasks and show the exact status of all ongoing projects in the company• Created a 10 person QA department from the ground up, including defining the QA process, implementing a bug tracking system and bringing QA into the web project lifecycle.• Managed a team of direct reports consisting of Frontend Web devs, QA , and Content Strategy Creation• Managed Localization requests for websites and the creation of new websites for specific international needs

• Responsible for educational content writing, online testing, and product field testing for a Reader Rabbit game• QA testing of educational software games in multiple different languages