Misty White Email and Phone Number

*Fielding large volume phone calls / emails from current or potential guests*Assisting long term guests and owners with any questions or issues related to their property *Addressing any issues with current guests during their stays *Coordinating with cleaning crews *Writing localized welcome guides for new properties we onboard *Ensuring any issues/repairs with our properties get resolved in a timely manner *Documenting issues and repairs, reporting them to team and… Show more *Fielding large volume phone calls / emails from current or potential guests*Assisting long term guests and owners with any questions or issues related to their property *Addressing any issues with current guests during their stays *Coordinating with cleaning crews *Writing localized welcome guides for new properties we onboard *Ensuring any issues/repairs with our properties get resolved in a timely manner *Documenting issues and repairs, reporting them to team and management, and strategizing preventative solutions. Show less

Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.Assessed reports to evaluate performance, develop targeted improvements and implement changes.Drove revenues and team morale by developing and deploying sales contests.Negotiated and secured a vendor contract for property maintenance services, resulting in a 20% reduction in maintenance costs and a 10% increase in tenant satisfaction scores.Developed and… Show more Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.Assessed reports to evaluate performance, develop targeted improvements and implement changes.Drove revenues and team morale by developing and deploying sales contests.Negotiated and secured a vendor contract for property maintenance services, resulting in a 20% reduction in maintenance costs and a 10% increase in tenant satisfaction scores.Developed and executed a marketing campaign that attracted 50 new tenants within a 3-month period, resulting in a 5% increase in occupancy rates. Show less

Collaborated with Regional Property Manager during interior renovations and construction.Resolved tenant issues quickly and increased tenant retention by 25%.Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.Collected rental payments from residents and kept meticulous records of delinquent accounts.Planned and executed promotional activities to drive community engagement and increase… Show more Collaborated with Regional Property Manager during interior renovations and construction.Resolved tenant issues quickly and increased tenant retention by 25%.Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.Collected rental payments from residents and kept meticulous records of delinquent accounts.Planned and executed promotional activities to drive community engagement and increase occupancy numbers.Inspected units before and after a tenant moved to write effective leases and determine charges or readiness for new tenants.Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.Effectively managed team of 3 maintenance and 2 activities personnel.Maintained knowledge on lease and renewal rates to advocate for appropriate changes.Received and processed resident payments and updated system accounts with the latest information.Worked with maintenance staff to complete timely repairs and enhancements.Managed community within established cost constraints. Show less

Compiled maintenance and repair requests for submission to the Maintenance department and reached out to local contractors for bid proposals.Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.Followed up on delinquent tenants and coordinated the collection process.Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.Established strong, professional relationships… Show more Compiled maintenance and repair requests for submission to the Maintenance department and reached out to local contractors for bid proposals.Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.Followed up on delinquent tenants and coordinated the collection process.Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.Completed final move-out walk-throughs with tenants to identify required repairs.Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.Escalated major issues to the regional property manager for immediate remediation.Posted policies and rules in common areas for tenant review.Kept records accurate, detailed, and fully compliant with reporting requirements to meet state, local, and federal housing requirements.Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients.Kept accurate records of all resident and tenant correspondence.Resolved conflicts between tenants regarding noise, encroachments, and parking. Show less