Misty Wright Email & Phone Number

Burlington, North Carolina, Us

* Executes the IT Asset Lifecycle for End User Computing Software as it relates to software usage, reclamation and version control* Works with other end user computing, IT and business leadership to define governance and software standards for the organization* Ensures the accuracy and completeness of both software and hardware asset inventory data used for the SAM program* Supports the implementation of audit readiness processes* Acts as a conduit between ITAM tools, processes and technology with other departments to provide proactive allocation and accurate updates to the asset repository* Responsible for developing, updating, and executing reports/dashboards such as SW License Metrics (KPIs) and trend analysis - Develops and maintains proper implementation of ITAM policies, processes, and procedures for effective software lifecycle management* Provide software licensing and compliance education to various IT and business groups.

Round Rock, Texas, Us

Information Technology - Infrastructure Solutions Group - IEO Asset Management Operations• Conducts and leads quarterly cycle count audits, analyzes and when able, corrects cycle count discrepancies to ensure and maintain 99.5% inventory accuracy• Audit incoming and outgoing shipments to assure quality and accuracy• Create and maintain lab asset records and lab asset integrity within SAP & ESM (ServiceNow), the systems of record, and reconcile variances as needed - Track lab assets, capital, and inventory from procurement through disposition• Establishes, monitors, and improves processes for controlling and accurately reporting inventory• Special Projects as required: Clean Sweep, Water Damage, Playbook

Columbus, Ohio, Us

Results-focused marketing specialist successful in revenue generation, including fundraising and sales. Excels in creating and implementing effective promotions targeting specific audiences. Senior level consultant with proven success in recruitment and earned achievements in emerging leadership.• Demonstrates use of products, explains price point information and provides solutions to everyday organizational needs• Engages online community through social media platforms and organically maintains relationships• Knowledgeable in vendor management processes• Successfully recruited & qualified five new consultants in less than 6 months, which resulted in a promotion to Senior Consultant and certificate of achievement

Round Rock, Texas, Us

Information Technology - Enterprise Software & Storage Solutions• Defined and documented "as is" and "to be" business processes• Developed business process management in-take system and naming convention• Engaged stakeholders and senior leadership team to gain consensus on process development, changes and implementation plans• Collaborated with senior leadership and cross functional departments to gain consensus on process improving workflows for ITSM service catalog• Central point of contact for policies and procedures, communications, process mapping, and training communications and / or updates• Drive continuous improvements in people, process and technology, by assisting super-users in the use and understanding of Unity ServiceNow business processes and data interpretation• Evaluate, analyze and map business processes working with business units to determine possible solutions to increase efficiencies and productivity

Round Rock, Texas, Us

Information Technology - Enterprise Software & Storage Solutions• Worked with appropriate financial and operational groups to identify, assess and document in-coming / out-going capital assets• Facilitate / oversee implementation of SAP functionality through training sessions, demos, and the development of training manuals and / or user guides• Defined end-to-end processes for data collection and asset tag assignment

Morrisville, Nc, Us

Telecommunication Equipment Manufacturing• Conducts and leads weekly cycle count audits, analyzes and when able, corrects cycle count discrepancies to ensure and maintain 98% first count accuracy• Achieved and balanced inventory levels via MRP system (Oracle / SAP) transactions - Corrected genealogy, product structure and bill of materials to improve inventory accuracy• Defined inventory requirements & developed processes for in-coming and out-going shipments to global spares warehouse center• Facilitated customs clearance into and out of the United States - Shipping and logistic management for RMA shipments - both international and domestic