Misty Wright

Misty Wright Email and Phone Number

Software Asset Management IT Product Specialist @ Labcorp | ITIL Certified @ Labcorp
Misty Wright's Location
Raleigh, North Carolina, United States, United States
Misty Wright's Contact Details
About Misty Wright

I am a Software Asset Management IT Product Specialist at Labcorp with over three years of experience in managing the end user computing software lifecycle, governance, and audit processes for the organization. I hold a Certified Software Asset Management (CSAM) and an ITILv3 Foundation certification, which demonstrate my knowledge and skills in software asset management and IT service management best practices and standards.My core competencies include using ITAM tools and systems, such as PowerBI, SAP, Flexera and ServiceNow, to ensure the accuracy and completeness of software and hardware inventory data, developing and executing reports and dashboards to monitor and communicate software license metrics and key performance indicators, optimizing software usage, reclamation, and version control, and supporting the implementation of audit readiness processes. I am passionate about contributing to the efficiency, compliance, and security of Labcorp's IT assets and services, and aligning them with the organization's goals and strategies.

Misty Wright's Current Company Details
Labcorp

Labcorp

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Software Asset Management IT Product Specialist @ Labcorp | ITIL Certified
Misty Wright Work Experience Details
  • Labcorp
    Software Asset Management It Product Specalist
    Labcorp Dec 2020 - Present
    Burlington, North Carolina, Us
    * Executes the IT Asset Lifecycle for End User Computing Software as it relates to software usage, reclamation and version control* Works with other end user computing, IT and business leadership to define governance and software standards for the organization* Ensures the accuracy and completeness of both software and hardware asset inventory data used for the SAM program* Supports the implementation of audit readiness processes* Acts as a conduit between ITAM tools, processes and technology with other departments to provide proactive allocation and accurate updates to the asset repository* Responsible for developing, updating, and executing reports/dashboards such as SW License Metrics (KPIs) and trend analysis - Develops and maintains proper implementation of ITAM policies, processes, and procedures for effective software lifecycle management* Provide software licensing and compliance education to various IT and business groups.
  • Dell Emc
    Inventory Control Analyst
    Dell Emc Dec 2018 - Dec 2020
    Round Rock, Texas, Us
    Information Technology - Infrastructure Solutions Group - IEO Asset Management Operations• Conducts and leads quarterly cycle count audits, analyzes and when able, corrects cycle count discrepancies to ensure and maintain 99.5% inventory accuracy• Audit incoming and outgoing shipments to assure quality and accuracy• Create and maintain lab asset records and lab asset integrity within SAP & ESM (ServiceNow), the systems of record, and reconcile variances as needed - Track lab assets, capital, and inventory from procurement through disposition• Establishes, monitors, and improves processes for controlling and accurately reporting inventory• Special Projects as required: Clean Sweep, Water Damage, Playbook
  • Thirty-One Gifts
    Independent Senior Consultant
    Thirty-One Gifts Jan 2017 - Dec 2020
    Columbus, Ohio, Us
    Results-focused marketing specialist successful in revenue generation, including fundraising and sales. Excels in creating and implementing effective promotions targeting specific audiences. Senior level consultant with proven success in recruitment and earned achievements in emerging leadership.• Demonstrates use of products, explains price point information and provides solutions to everyday organizational needs• Engages online community through social media platforms and organically maintains relationships• Knowledgeable in vendor management processes• Successfully recruited & qualified five new consultants in less than 6 months, which resulted in a promotion to Senior Consultant and certificate of achievement
  • Emc
    Pmo Process Coordinator
    Emc Oct 2012 - Dec 2013
    Round Rock, Texas, Us
    Information Technology - Enterprise Software & Storage Solutions• Defined and documented "as is" and "to be" business processes• Developed business process management in-take system and naming convention• Engaged stakeholders and senior leadership team to gain consensus on process development, changes and implementation plans• Collaborated with senior leadership and cross functional departments to gain consensus on process improving workflows for ITSM service catalog• Central point of contact for policies and procedures, communications, process mapping, and training communications and / or updates• Drive continuous improvements in people, process and technology, by assisting super-users in the use and understanding of Unity ServiceNow business processes and data interpretation• Evaluate, analyze and map business processes working with business units to determine possible solutions to increase efficiencies and productivity
  • Emc
    Asset Coordinator
    Emc Mar 2012 - Oct 2012
    Round Rock, Texas, Us
    Information Technology - Enterprise Software & Storage Solutions• Worked with appropriate financial and operational groups to identify, assess and document in-coming / out-going capital assets• Facilitate / oversee implementation of SAP functionality through training sessions, demos, and the development of training manuals and / or user guides• Defined end-to-end processes for data collection and asset tag assignment
  • Tekelec
    Rms Administration Iv
    Tekelec Feb 2007 - Feb 2012
    Morrisville, Nc, Us
    Telecommunication Equipment Manufacturing• Conducts and leads weekly cycle count audits, analyzes and when able, corrects cycle count discrepancies to ensure and maintain 98% first count accuracy• Achieved and balanced inventory levels via MRP system (Oracle / SAP) transactions - Corrected genealogy, product structure and bill of materials to improve inventory accuracy• Defined inventory requirements & developed processes for in-coming and out-going shipments to global spares warehouse center• Facilitated customs clearance into and out of the United States - Shipping and logistic management for RMA shipments - both international and domestic

Misty Wright Skills

Telecommunications Troubleshooting Tcp/ip Visio Testing Software Documentation Process Improvement Integration Program Management Disaster Recovery System Administration Sharepoint Data Center Wireless Voip Wireless Technologies Project Management Windows Cross Functional Team Leadership Change Management Ms Project Pmp Operating Systems Itil Software Installation It Service Management Ip Management Microsoft Powerpoint Business Process Improvement Sap Products Service Now.com Inventory Management Problem Solving Business Process Itil Certified Leadership Microsoft Office Project Coordination Asset Management Analytical Skills Data Entry Microsoft Excel Material Requirements Planning Foundation Certificate In It Service Management Business Process Management Inventory Control

Misty Wright Education Details

  • Durham Technical Community College
    Durham Technical Community College

Frequently Asked Questions about Misty Wright

What company does Misty Wright work for?

Misty Wright works for Labcorp

What is Misty Wright's role at the current company?

Misty Wright's current role is Software Asset Management IT Product Specialist @ Labcorp | ITIL Certified.

What is Misty Wright's email address?

Misty Wright's email address is mo****@****hoo.com

What schools did Misty Wright attend?

Misty Wright attended Durham Technical Community College.

What skills is Misty Wright known for?

Misty Wright has skills like Telecommunications, Troubleshooting, Tcp/ip, Visio, Testing, Software Documentation, Process Improvement, Integration, Program Management, Disaster Recovery, System Administration, Sharepoint.

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