Support the District Sales Manager and sales team.•Produce and distribute daily, weekly and monthly quality, productivity and sales reports. Maintain and refining existing analytical models as appropriate. Monitored quality and productivity for the Sales Associates. Tracking and trending sales incident forms •Maintains files and records. Plan and coordinate sales contest and incentives.•Create and develop new/existing reports on sales, quotas, forecasting and existing or prospect customers.•Total administration maintenance of sales office including new hire/termination process, ordering office supplies and corporate literature, filing confidential customer and employee records, maintain office equipment (fax machines, copiers, scanner, video conferencing equipment) and direct customer relations.

All administrative duties required to run an office•Scheduling for Managing Broker, floor schedule, training classes, open houses, and weekly sales meetings.• Tracked and managed monthly financial, sales, and individual reports• Created and managed Employee and Contract Files•Bookkeeping, prepared and submitted monthly invoice•Operated and maintained web-bases software applications for e-commerce•Created and maintained, spreadsheets, programs, and software for the efficient running of professional office.

Create and manage calendars and schedules for five Area Supervisors, and their technicians.•Distribute jobs to technicians in order to optimize time, production and efficiency•Handle all customer and executive escalations to ensure timely resolution.•Assist Managers in daily functions to optimize their time.•Work collaboratively with team members, to further goals and objectives of the corporation.

Manage and organize the schedules and calendars of CEO and President in Microsoft Outlook.•Make travel arrangements for executives to include booking flights, hotel reservations and car rentals.•Prepare routine and advanced correspondences including letters, emails, memoranda and reports to potential and current franchise owners, including initial and follow up correspondences using Word, Excel, Power Point and Publisher.•Assist in the work of others including maintaining vendor products and contacts for the Field Consultants and franchise owners, equipment and build-out information for the VP of Building and Design, properly formatting all recipes for the Menu Coordinator, and weekly and monthly accounting practices for the Controller.•Coordinate, organize, and host: trade shows, training, meetings and special events for local and system wide franchise exposure from registration and payment to event setup and breakdown.

Development and production of the monthly newsletter, including articles, graphics, production and distribution.•Coordination of up to nine committee meetings per month, including planning, announcements, location reservations, reminders and meal arrangements.•Maintenance of over 300 student, 30 employee and 12 school records, including personal information, grades, attendance, performance and all other relevant information.•Directly supported all board members including working directly with the Executive Director.•Handle invoicing, accounts receivable, collections, yearly budgets, ordering office supplies, and maintenance of all office equipment.

Support of the Director of Administration, and reported to the VP and President of the company.•Greeted and handled a very larger customer base for questions and problems, including problem solving and directing to the appropriate channels for help.•Help coordinate engineers schedule and dispatch appropriate route for clients •Handled accounts payables/receivables including, maintaining detail timesheet accounts, accepting and distributing expense reports, sending out payables with invoices.