As an Independent Travel Agent and a Finance Clerk IV at MaineToday Media, I combine my passion for travel with my expertise in finance and customer service. I have a certification in Tourism and Travel Services Management from InteleTravel University, and I studied Social and Behavioral Sciences at the University of Southern Maine. I am a skilled multi-tasker who can handle multiple responsibilities and projects efficiently and accurately.In my current roles, I use various systems and tools to process payments, refunds, credits, debits, and chargebacks for different types of accounts and publications. I also assist subscribers with their inquiries, renewals, deliveries, and digital services. I value teamwork, communication, and quality, and I strive to provide the best service and solutions to my clients and colleagues. I enjoy learning new skills and exploring new destinations, and I bring a diverse and positive perspective to the travel and media industry.