Misty Kaye Rosimo Email & Phone Number

Metro Manila, Philippines

Makati, National Capital Region, Philippines

Senior Recruiter• Sources candidates through direct channels including job boards, databases, internal talent tools, employee referrals, business networking and social media sites.• Drives achievement of hiring targets; including time to fill, cost per hire, university hiring, diversity goals and hiring manager and candidate satisfaction.• Manages the end to end recruitment process including; implementation of sourcing strategies, screening candidates, providing a short list of candidates, scheduling candidates for further interview assessment, and creating offer letters to offer completion.• Builds good work-relationship with candidates and hiring managers to ensure hiring processes are in compliance with corporate and government policies.

- Provided exceptional customer service and support through various channels (phone, email, chat).- Addressed customer inquiries, concerns, and complaints in a timely and professional manner.- Assisted customers in navigating products, services, and company policies.- Processed orders, returns, and exchanges efficiently and accurately.- Collaborated with other departments to resolve complex customer issues.- Kept detailed records of customer interactions and transactions.- Was updated on product knowledge and industry trends.- Followed-up with customers to ensure satisfaction and gather feedback.