Senior Manager, Workforce Engagement
Current• Co-Leader of the Women’s Employee Resource Group• Large focus on consultant care, program development, and process optimization collaborating with cross-functional teams• Create personalized support for consultants, addressing their needs and concerns while considering their unique challenges.• Design and lead engagement programs that resonate with our diverse workforce• Identify bottlenecks, inefficiencies, and areas for improvement. Streamline workflows, ensuring smoother communication, faster decision-making, and reduced administrative burden.• Monitor and analyze engagement metrics (e.g., employee surveys, retention rates, feedback).• Build strong relationships with internal stakeholders, including HR, leadership, and department heads.• Develop and implement comprehensive consultant care programs that promote engagement, satisfaction, and retention.• Design and oversee processes to ensure new consultants are smoothly integrated into our work environment.• Responsible for overseeing and optimizing employee engagement initiatives, program development, and internal processes relating to consultant care. • Put processes in place so our consultants feel valued, supported, and empowered to deliver exceptional results for our clients.• Designed, built, and implemented C3, a continuous consultant care process.• Created and led New Hire Orientation Program with presentation and training videos• Lead Consultant Care Roundtable on quarterly basis for stockholders to ensure consultant and client satisfaction.• Manage client initiatives and communication rolled out to consultant population