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Misty M. personal email
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Strategic project leader proficient in organizing and managing programs to successful completion. Highly effective in structured, zero defect scenarios as well as speed to market efforts that require a scrum approach delivering core functionality for maximum benefit. Proven success in forging lasting relationships with customers and a keen ability to bridge the language gap between business and technical resources. Successful and diverse background spanning technical, operational management, service delivery, project management and release management. Uncompromising ethics and transparent communication, skilled in optimizing team dynamics, uniting diverse agendas to a common goal.AREAS OF EXPERTISE• Program/Project Management• Third Party Integration• Vendor Management• Issue Resolution• Fiscal Compliance• Requirements
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Senior Information Security AnalystT-Mobile Aug 2020 - PresentBellevue, Wa, Us -
It Business AnalystT-Mobile May 2016Bellevue, Wa, Us•Successfully completed Pilot program for Factor Analysis Information Risk (FAIR) using real-life scenarios and provided key arguments for this Risk Methodology & Adoption•Created Cyber Security process improvements for 3rd party onboarding, Digital Footprint Mapping, & Vulnerability ownership and remediation.•Collected, documented and implemented requirements for Cyber Risk projects•Vetted 11 vendors in Request for Purchase (RFP) for Digital Risk Management Program.
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It Account/Project ManagerSprint 2006 - May 2016Overland Park, Kansas, Us•Managed complex projects with multiple application impacts successfully on-time and within budget resulting in significant cost savings for the company.•Successfully completed Do Not Contact Program by working interdepartmentally and with 3rd parties to identify potential risks and effectively designed solutions to close the gaps and reduce legal vulnerability for the company while increasing customer satisfaction.•Implemented Program for Logistics model from a 3PL to 4PL increasing sales while decreasing contractual and transportation costs.•Managed Software suite development to reduce call transfers to care by 70% and the amount of time the caller was on the line by 80% and increased call resolution to 91%.•Consolidated front end and billing mediation platform and saved the company $16M over 3 years.•Collected, Documented and Implemented requirements for IT projects.•Integrate appropriate and applicable supplier balance, release management, and architectural criteria across IT and Network for all projects.•Deployed IT process and tool changes for project management, resource management, and financial management.•Oversaw and Implemented several IT release’s ensuring projects were ready for implementation, and worked defect tickets to get issues resolved quickly in production. -
Financial Analyst IiSprint 2003 - 2006Overland Park, Kansas, Us•Oversight of project financial, resource and governance reporting consolidation and implementation.•Standardized core reporting suite for Finance organization reducing reduced reporting suite from 700 individual reports to 31.•Developed in-house reporting process for Marketing team resulting in cost savings of 20%•Business Case development to access financial viability and associated risks.•Designed checks and balances system specific to procurement resulting in approval from the corporate audit group and became a model to be followed by other business units.•Instrumental in detecting root causes of variances specific to forecast vs. actuals ensuring that corrective action was put in place and explanations were available for governance.•Successfully monitored and performed analysis to forecasting data at a director level resulting in a 100% on-time and within budget outcome. •Developed internal reporting formats and spreadsheet systems for profitability analysis, planning and forecasting.
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Assoc Network EngineerSprint 2000 - 2003Overland Park, Kansas, Us•Supported Network Engineering with planning, documenting and scheduling Network upgrades and maintenance. •Improved the process of Maintenance requests coming into the Network Engineers to reduce response time by 30%.•Documented new Network builds into system of record to allow provisioning of the new equipment and document it’s location.•Developed effective resolution to current issues and problems and supported the team implementing solutions.•Trained new team members on processes and tools.
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Senior Travel ConsultantAaa Of Kansas 1996 - 2000•Trained, evaluated and supervised travel staff.•Arranged travel for leisure and corporate clients.•Provided sales support and motivated co-workers.•Utilized customer service skills.
Misty M. Skills
Misty M. Education Details
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Baker UniversityBusiness Administration
Frequently Asked Questions about Misty M.
What company does Misty M. work for?
Misty M. works for T-Mobile
What is Misty M.'s role at the current company?
Misty M.'s current role is Senior Information Security Analyst.
What is Misty M.'s email address?
Misty M.'s email address is th****@****.rr.com
What is Misty M.'s direct phone number?
Misty M.'s direct phone number is (866) 275*****
What schools did Misty M. attend?
Misty M. attended Baker University.
What skills is Misty M. known for?
Misty M. has skills like Program Management, Project Management, Process Improvement, Vendor Management, Telecommunications, Analysis, Business Analysis, Integration, Budgets, Pmp, Management, Software Documentation.
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