Misty Phipps, Bsn, Rn, Phn Email and Phone Number

Supported implementation and improvement of clinical systems involved with electronic health record (EHR). Led workflow consultative sessions with various client stakeholders, created critical path activities, and scheduled client meetings. Functioned as clinical liaison between clinical workflows and information technology. Utilized established standards and departmental protocols to optimize complex clinical software.• Decreased medical errors and improved patient care workflows by increasing the usage of EHR and reviewing related policies and procedures.• Identified opportunities for improvements in patient care by designing analyses thorough effective coordination with operational leaders, physicians, and clinical staff.• Acted as subject matter expert in delivering advanced levels of resolution associated to patient care workflows.

Maintained seamless work processing troubleshooting software / application related problems. Engaged in vendor lead software development groups such as Nursing Informatics and physician usability teams. Implemented and supported stages of Meaningful Use for standard use of electronic health records (EHR). • Maintains a high level of expertise and competence in current and emerging technologies • Maintains a high level of expertise and competence nursing advances in technologies• Leads department specific education/training, inservices, and staff meetings• Involved in department specific performance improvement projects• Leads or participates in research and development programs or other projects related to the evaluation, selection, implementation and use of advanced information technology• Provides technical advice with clinical consideration• Part of various project teams in relatively technical or complex areas, e.g., network design, network management, technology assessment, desktop services, data communications and messaging services• Solves difficult technical problems with clinical consideration • Tracks problem resolution by external parties, ensures follow-up, and communicates status to all who may be interested• Tracks vendor developments to guide the organization’s migration to new releases of hardware and software• Educates and trains junior staff related to information technology and technology management through on-the-job instruction and formal training programs