Misty Rosman Email & Phone Number

Olympia, Wa, Us

Jackson Hole, Wyoming

Jackson Hole, Wyoming

Responsible for the creation of an extensive, real time, online PSC how-to-reference in OneNote with in-depth and individualized instructions for twelve provider, multi-specialty, multi-locations clinic (Audiology, Cardiology, Ear Nose & Throat, General Surgery, and Urology), to include insurance navigation and internal/external contacts list; which is now commonly referred to as “the new hire training bible”. Manage and track complete insurance authorization process for 400+ Veteran Administration (VA) patients across multiple specialty departments. Instilled daily use of departmental group chats as a communication method between PSCs/clinicians and outreach clinics through Cerner Act as remote trainer for new and current PSCs. Attend weekly meetings to train PSC Leads on contents of OneNote and help add in any new department or clinic updates Remote answer 200-300+ incoming calls per day Work with patients and hospital case management in all aspects of scheduling for all departments and locations Oversee daily reports and act on referrals, cancellations, displaced and standby patients, incoming efax and records, online patient communications and answering service calls. Complete daily insurance eligibility process eCare/OneSource. Work with Veterans Association (VA) Community Care representatives in obtaining current authorizations. Maintain Referral Management program in cooperation with clinicians for scheduling of new patients. Work with remote clinics for Cardiology, Urology and ENT travel appointments, scheduling patients and producing and reporting status and documents needed by clinicians. Schedule telehealth appointments in Zoom and send patients documents through Docusign Create nightly revenue reports and deposit cash Order clinic supplies as needed.

Jackson, Wyoming

§ Step in as acting office manager and legal executive assistant to owner of firm during permanent employee’s 3 month maternity leave of absence: obtain Wyoming Notary Public, track and process billing/bookkeeping, track and maintain personal and work calendar/scheduling, travel arrangements, legal transcription; prepare and file/e-file legal documentation and correspondence, track and purchase inventory, track expenses, work with vendors.§ Legal assistant to associate attorney as time permitted; draft legal document, arrange travel, track expenses, coordinate legal meetings/depositions, create expense reports§ Notary Public

• Interview and evaluate potential clients for possible retention • Draft pleadings in legal process • Conduct research for state and local case law and statutes • Oversee and maintain case management process for clients• Coordinate deliberations between clients, medical providers, court staff, and opposing counsel as well as develop rapport for legal dealings between involved parties, medical providers, insurance providers and various government agencies• Process, organize, scan, track, draft and respond to incoming emails, phone calls, written correspondence, reports, legal documents and requests to/from clients, medical providers, court staff, opposing counsel, insurance representatives and various government agencies • Conduct meetings with clients for the purpose of case status updates and drafting documents for filing in court• Track and supervise all court dates, trial schedules and deadlines for responsive documentation are met for personally assigned cases; inform and prepare clients for court dates, depositions, mandatory conferences and keep up-to-date status of their in workers’ compensation, personal injury and criminal cases • Develop rapport for legal dealings between involved parties, court personnel and various government agencies, opposing counsel and potential expert witnesses• Conduct judge specified trial preparation to include trial reports, exhibits and notebooks • Maintain daily billable hours for work performed• Conduct interviews of potential employee applicants• Provide support and training to new hires while assisting in maintaining administrative duties with accounts billable and receivable as well as aged accounts and deadline

Pullman, Wa

Certified Ground Security CoordinatorTrained and qualified to perform the following duties as Load & Operations Coordinator, Deice Coordinator, Ticketing Agent, Ramp Agent, Baggage Agent, Aircraft Security Inspection Agent and Fleet Agent:Provide frontline customer service to passengers Responsible for assisting guest/passengers with travel needs such as answering inquiries, ticketing, check-in, and boarding flights in a fast-paced environment using Alaska Airlines reservation program (IMAGE) Perform boarding and gate duties, such as checking/scanning flight tickets, accommodating standby passengers, assisting and directing passengers in need of special services, making announcements, checking aircraft, and confirming cabin securityProcess and secure passenger luggageWork directly with TSA in transfer of baggage for hand search of all checked bags (100%) and possible accommodation or non-accommodation of late arrival passengers still needing to pass through security check pointWork outdoors in all types of weather conditions to include baggage and cargo handling, aircraft marshaling, remote tower, and aircraft deicingOversee flight operation by tracking and submitting accurate weight and balance information to Central Load Planning, printing and discussing flight plan with captain, arranging the refueling of aircraft and directing the flow of the team working the flight for safety, accuracy and on-time departuresWork directly with passengers to re-accommodate cancelled/delayed/missed flightsWork directly with passengers to locate lost luggage by creating reports in tracking system and arranging delivery or pickup of luggage once found and arrived

Pullman, Washington

Manage Financial Auditing, Accounts Receivable and Medical Records departments for large multi-specialty Veterinary Teaching Hospital; Direct multi project management; and supervise full-time Fiscal Specialists, Forms and Records Analysts and part-time rotational post-graduate and undergraduate student employeesAuditing:• Conduct daily audit of inpatient and outpatient medical records for procedure charge accuracy, payment collection and client/patient information accuracy reducing uncollected fees by 60% each month• Review daily inpatient and outpatient reports with hospital department sections in maintaining hospital policies and procedures • Review audits with assigned doctors and technicians and assist in facilitating corrections • Discuss financial obligations with clients and assist in collecting payments as needed • Mitigate financial disputes with clients with thorough audit of patient procedures and associated costs• Produce weekly reports for hospital Director showing all credits and non-captured funds Accounts Receivable: • Oversee production of all client and internal billing statements and collection of owed funds and the assistance to department coordinators with difficult collection circumstance• Maintain transparency database of all budgetary collectables, receivables and refunds• Produce monthly reports for hospital Director, Chair and Dean of College showing revenues versus receivable generated per service, department and providerMedical Records; • Oversee creation, development and implement new electronic records tracking system reducing record retrieval time by 70%; audit medical records documentation accuracy; maintain record documentation in orderly manner; respond to outside requests for production of patient records • Produce monthly documentation and record compliance reports for hospital Director and Chair

Spokane Valley, Washington

• Manage complete credentialing process for 20+ providers• Manage complete billing process; submitting all front-end CMS1500 paper and/or electronic claims, posting payments and Explanation of Benefits to patient accounts, completing back-end claim denials and/or appeal submissions; specializing in Medicaid & Medicare; L&I proficient• Review medical records and determine ICD-9 and ICD-10 coding• Manage all Electronic Medical Record files; review file information for accuracy in HIPPA compliance, authorization submissions, insurance verifications, and referrals; input data and/or documents as necessary• Generate patient statements, establish payment plans, and post patient payments• Generate reports for clinic CEO/Owner; account receivable, period end profits, provider efficiency, patient ratio• Accountable for all revenue entering the clinic; cash, checks, credit card• Attend all applicable Continuing Education Seminars (live and online) and educate staff and providers on content• Provide Notary Public service

Spokane, Washington Area

Paralegal Duties:•Draft all Plaintiff litigation documents from beginning to end of the litigation process•Conduct research for state and local case law and statutes for all of Washington State, Oregon State and Northern Idaho; and ensure proper service of documents, both national and international •Contact and arrange deliberations between clients, medical providers, court staff, and opposing counsel as well as cultivate rapport for legal dealings between involved parties, medical providers, insurance providers and various government agencies •Track and ensure all court schedules and deadlines are met for personally assigned cases (40+) •Conduct all judge specified trial preparation to include all trial reports, exhibits and notebooks •Interview and prepare witnesses, medical providers, and law enforcement personnel for testimony •Assist attorneys in mediations, arbitrations and trials •Negotiate subrogation amounts and final payments to medical providers, financial agents, insurance agencies, and government agencies •Attend Continuing Legal Education, specific to paralegals in the area of personal injury•Track, register and ensure attorney Continuing Legal Education seminars and travel necessities set and ensure state license, registration and credit reporting requirements are complete and up to date as per state bar specifications and deadlines •Provide Notary Public services Office Manager Duties:•Conduct training and supervision for all current and incoming office personnel •Manage all personnel conflict, time-off scheduling and job descriptions •Conduct daily briefings and reports to lead attorney for Spokane office; and prepare and conduct bi-weekly case and financial reports to head litigation attorney at the corporate office•Track inventory and order office supplies •Conduct all interactions with vendors •Assisted lead attorney in office meetings while preserving meeting minutes

Spokane, Washington Area

• Personal assistant and paralegal to senior partner attorney • Draft all family law documents, conduct research for state and local case law and statutes for all of Washington State • Meet with clients and draft affidavits for the courts • Contact and arrange deliberations between clients, court staff, government agents and opposing counsel • Cultivate rapport for legal dealings between involved parties, court personnel and various government agencies • Track and ensure all court schedules and deadlines for responsive documentation are met for personally assigned (average of one hundred-plus) cases • Conduct all judge specified trial preparations to include all trial reports, exhibits and notebooks; interview and prepare witnesses • Assist attorney in trials • Conduct daily briefings and reports to senior partner attorney of firm • Maintain 90% daily billable hours for work performed • Conduct interviews of potential employee applicants • Responsible for training of new legal assistants and legal interns, and oversee their content of court documents prior to court filing • Introduce new attorneys to court staff, opposing counsel and government agents and oversee/assist with court proceedings • Attend CLE’s (Continued Legal Education) in the area of family law and educate firms’ staff as to the content • Ensure lead attorneys’ license requirements are complete and up to date as per state BAR specifications and deadlines • Act as primary proxy for senior attorney• Provide State Notary Public services for firm and clients

Bachelor Of Arts (B.A.), Humanities

Business Major, Business