Misty Schaefer Email & Phone Number

• Providing consultative services to customers to ensure maximized use and understanding of the State Net product, content and tools
• Conducting presentations and training to customers on the State Net website
• Establishing and maintaining a proactive personal working relationship with customers through regular telephone contact and visits
• Maintaining customer profiles – both online and custom issue screening
• Working effectively with Account Managers, Product Planning and other areas to maintain assigned accounts

• Provided day to day operational support to internal and external customers online and over the phone
• Supported operation processes related to order processing and contract management
• Recorded account related activity in appropriate internal systems
• Ensured data integrity and quality across key reporting systems to provide consistency of data
• Proactively executed and provided guidance on sales, including processing and tracking contracts, firm changes, credit management, etc.
• Faxed/Scanned invoices to customers

• Made outbound calls to potential customers
• Met productivity goals
• Bookkeeping

• Organized, filed
• Worked with customers online and over the phone
• Faxed/Scanned invoices to customers
• Scheduled appointments
• Customer service
• Bookkeeping

• Sold and organized products
• Shipping and handling
• Worked events/festivals as a representative of the company
• Worked with customers via email, website, phone and face to face
• Managed all social media accounts and website

Bachelor'S Degree, Sociology

Activities and Societies: The National Society of Leadership and Success; Alpha Kappa Delta International Sociology Honors Society

Education record