Emysyazila Abdul Samad Email & Phone Number

Kuala Lumpur City, Federal Territory Of Kuala Lumpur, Malaysia

• Respond to Subscription Seller questions/enquiries as required
• Develop a deep understanding of the Seller Monetization model such that it can be effortlessly explained to a Seller
• Manage/communicate annual Seller Subscription renewals that will entail increases/decreases in Seller Subscriptions
• Consistently and repeatedly reinforce the value of membership in the Tradeshift Network for a Seller
• Collaborate with all responsible internal organizations to deliver and meet commitments to Sellers
• Measure/improve Seller Satisfaction satisfaction with Tradeshift products and services

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Executing a wide range of webinars programs, and initiatives to ensure a seamless and effective onboarding process.- Oversaw the entire lifecycle of new seller onboarding activities, effectively managing timelines, resources and deliverables to ensure a smooth transition- Pioneered the establishment of novel communication channels tailored specifically.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

- Provided technical assistance to seamlessly integrate suppliers and consistently sought opportunities to enhance and optimize the services rendered and user experience.- Spearheaded the achievement of user success by acquiring them with the Tradeshift platform, delivering top-notch solutions and services to drive their triumph on Tradeshift..

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Fielded incoming calls from US Customers, effectively addressing inquiries related to the status and failures of e-invoices.- Successfully resolved tickets raised by US Customers, promptly attending to queries pertaining to e-invoice status and failures, in adherence to Service Level Agreement (SLA).- Delivered daily support to users across multiple.

Kuala Lumpur, Malaysia

- Data validating and entry of customer proposals, applications, and transactions into a specific line of business policy processing system.- Ensure processing turnaround time for policy application or transaction processing is adhered to.- Generation of quotations, new policies, renewals, endorsements, cancellations, and administration for relevant.

- Interpret and organize the gold futures market data collected and organize information and insights into tables and reports. Present the key statistics, trends, patterns, and any other relevant information in a clear and concise manner.- Provide a narrative interpretation of the findings based on the statistical analysis. Creates a visual of industry.