• Around 19 years of management experience in IT and IT Enabled Services, Customer Relationship Management and Business Operations.• Successfully served clients across Europe, Asia-Pacific and the USA.■ ACADEMIC ACCOMPLISHMENTS ■• B.Tech. (Computer Science) from University of Calcutta, India.• B.Sc. (Physics -Major).■ CAREER HIGHLIGHTS ■Starting my career in 1999, I spent time with Tata Consultancy Services (TCS) in India, the UK and Switzerland, carrying out various onsite and offshore IT project coordination and delivering for European and US based customers. Contributed in setting up of MSR in August 2005 in the UK (MS Research Ltd.) where I held the position of a Director and established an Indian presence of the same in May 2006.MSR is a business and technology consultancy company, providing tailored solutions and innovative tools for its clients. Our client services range, right from conceptualising ideas to implementing solutions - MSR helps Clients throughout the Business Process Lifecycle.We are proud of: • Providing technology-enabled solutions helping clients achieve competitive advantage, • Enabling cost and time saving solutions, providing fact based consultancy at the same time.SERVICES OFFERED:★ Business Consulting★ Product Management★ Infrastructure Management★ Technical Helpdesk★ Software Innovation