Enterprise Resources Planning (Erp) Specialist
CurrentAbility to write SQL Queries and perform basic SQL customizations.Provide implementation services, including process consulting, system configuration, testing,training, and project management support.Provide Tier1 User Support as the first point of contact for ERP software-based user issues. Identify and troubleshoot overall issues with the ERP system.Facilitate business process discussions between ABEC users and technical staff.Identify and scope ABEC users required system customizations.Acquire and maintain a working knowledge of Infor ERP and supporting technologies and train end users in specific modules of ERP application.Prepare necessary project documentations associated with implementation like manuals, customerquery data, issue logs and their resolution.