- Prepare reports related to the implementation of sustainable finance- Coordinate ESG Implementation related to the Bank’s Sustainable Finance Action Plan.- Develop and Review ESG Bank guidelines based kn ESG Regulations from the Holding Bank- Conduct research and studies related to current ESG trends.

- Managed board meetings with total 4 up to 6 agendas in a week.- planned and organized board meetings, including logistics and documentation- Drafted and maintained corporate records and documents- Coordinate communication and Information flow.- Facilitated communication between the board, management, and shareholders.- Made Minutes of BOD Meeting.

- Customer Service officer reported directly to Coordinator of Customer Experience consisted team of 6.- Facilitated up to 35+ clients per day with outstanding outcomes.- Executed daily transaction with product and services based on their necessity with the efficiency of conveying the information within 20 minutes maximum.- Banking software proficiency up to 10 systems such as AS400, Bukisys, Bukiweb, X-Link, Dowjones, etc- Established relationship for customer confidence through various channels, such as email, and phone call on a daily basis for 3 - 5 calls per day.- Performed deposit rate, interest, withdrawals, and generated report on a daily basis.

- Performed daily cash-in and out with total amount up to IDR 200 million per day.- Established relationship with existing clients and increased customer retention by 10% per day.- Accomplished accuracy rate throughout 1+ years up to 95% of cash drawer audits.- Promoted as permanent employee after working for 12 months without audit of error (zero defects).

- Participated as Relawan Pajak at KPP Pratama Depok Cimanggis for one month where I assisted tax-payers in reporting the Annual Tax up to 30 person per day- Operated as Tax Collection at KPP Pratama Depok Cimanggis where I analyzed tax-payers status up to 20 person per day