Lead a team of Sales and Client Management professionals selling innovative digital health care solutions to C-suite executives. Create plans and strategies for developing business and achieving the company’s revenue goals. Created a culture of success and ongoing business and goal achievement. Collaborate with Account Management, Sales Operations and Advisory to ensure customer success with our solutions.

Coach and manage a team of Press Ganey client management/sales leaders with focus on helping Press Ganey clients receive the most value out of our partnership. As a Managing Director, I continue to support and partner with some of the largest healthcare systems in the United States on their improvement journey, which includes safety, consumerism, experience of care, Nursing Excellence, and caregiver/provider engagement. I am fortunate to collaborate with some of the foremost thought leaders in the industry both internally and externally including CEO's, Chief Experience Officers, Chief People Officers, Chief Quality/Safety Officers, Chief Marketing officers, Chief Medical Officers and Chief Nursing Officers among other amazing senior leaders, managers, and teams.

Responsible for the sell and cross-sell of Press Ganey's suite of HR engagement-related services including employee, physician, safety culture measurement tools, consulting, and education tools to existing and new Press Ganey clients. Focus on providing analytics to help clients and prospects connect the relationship between patient satisfaction, engagement, quality, and business outcomes. In my role I collaborate with the C-Suite at existing and new clients to develop an engagement strategy that supports their mission and vision.

Responsible for developing new business for Press Ganey’s patient satisfaction improvement suite, clinical and operational improvement tools, and consulting services. Work with C-Suite assisting healthcare organizations in improving the patient experience, market share growth, operational efficiency and reimbursement optimization.

Mitch currently works in a leadership role of Senior Client Director with a continued focus on developing and maintaining C-level relationships at large IDN's in Arizona, California, and Nevada. Mitch is responsible for aligning GE's vast portfolio of healthcare products and solutions to address customers most pressing strategic initiatives with a focus on long-term growth. These products and solutions include but are not limited to Consulting Services, Healthcare IT, Imaging, Monitoring, Cardiovascular, Surgery, Perioperative, and Population Health equipment and services. Mitch is fluent in Spanish and has an MBA from the University of Pittsburgh(Katz Graduate School of Business) where as part of his program he spent time in the Czech Republic and Brazil.

Full line Account Manager responsible for selling large capital equipment in the diagnostic imaging market. Equipment includes, CT, MRI, X-Ray, Ultrasound, Nuclear Medicine, Digital Mammography, and Healthcare IT products. Work closely with Hospital Administration, CEO's, CFO's, CIO's, COO's, Radiologists, Physicists, and Department Managers. 2010: $15 million in capital equipment/software sales. Top 10% sales talent in the country based on Volume/Operating Plan.2009: Achieved 54% volume increase in revenue year over year.Mentored new hires for GE to prepare them for territory deployment. Involves coaching on product positioning, GE's internal processes, product training, and strategic selling.

Developed strategies and business plans for expansion of health and fitness products into new markets across the nation. Worked closely with Corporate Fitness Buyers, Divisional Merchandise Managers, VP's of Merchandising, EDI Specialists, Logistics Managers, and Marketing Managers. Penetrated various channels including department store chains, discount stores, specialty stores, sporting goods, hotels, and various e-tailers.