Mitch Hunt Email & Phone Number

Benicia, California, Us

14 Years of Fast-Growth E-commerce Experience

Burbank, Ca, Us

Process Improvement SpecialistProject ManagementSoftware ImplementationsSystems CrossoversMergers & AcquisitionsData Governance & ConformityTraining subsidiary companies on softwares & processesReporting to Executive Team

Wheat Ridge, Co, Us

• Leader at startup growth company through an acquisition and multiple mergers• Skills and roles:• Data Architect,• Worked closely with Executive team presenting, proposing, and reporting on projects, insights, and process improvements• Solutions Engineering, • Project Management• Process Improvement, • Data Wrangling, • Data Manipulation, • Data Mining, • Scraping, • Formatting, • EDI Interchange, • Analysis, • Governance, • Strategic Planning, • eCommerce,• Admin of various softwares and tools (external and internal), • Market Analysis,• Managing people (on 6 time zones) (in person & remotely), • Managing processes,• Implementing product inventory feeds for sales team,• Oversight of 360-Photography, Graphics & Design,• Built in-house tools,• Implementation & Adoption of internally built software and external software,• Creating, Implementing, Tracking, and managing KPIs,• keeping freshly updated & highly accurate data at the fingertips of sales across Enterprise• worked closely with our overseas Engineering team to Test, Q&A, Road Mapping features, get a MVP, building out features, prioritizing work requests

Wheat Ridge, Co, Us

Charleston, Sc, Us

Waltham, Ma, Us

Us

Charleston, Sc, Us

Benefitfocus – Charleston, SC (August 2012 – Present)• Data Analyst eExchange (August 2012 – May 2014) - Responsible importing, formatting, researching, correcting, and validating/analyzing data into functional reports/outbounds for over 170 clients and 15 insurance carriers.• Knowledge and researching of 834, XML, CSV, and other formats• Handling High Priority Groups• Handling New High Profile Carriers• Reviewing error logs and troubleshooting errors• Communicating with engineers using the JIRA issue tracking system• Communicating with carriers and groups on a daily basis• Working under strict SLAs with more than 20% of inbound files requiring a maximum turnaround time of four hours• Creating and researching quarterly group audits• Configuring new as well as existing groups through dashboard and manual inbound modifications• Working with core test environments• I developed tools to improve the efficiency of my department using Visual Basic:• Developed a complex 824 Carefirst Mid tool that saves the team about 90-180 minutes of the most repetitive work per week.• Created tools to improve time management. This saves our team 37 hours per week. This has proven to save time and reduce stress. The reduced stress of time management allows more time and emphasis to be placed on accuracy of the data we are sending. I• Created UltraEdit macros clean XML seed states of errors related to group benefit enrollments• Server Migration – Migrated all eExchange associates and the Symantic encryption application to the new exchprodapp101• eExchange Social Chairman – organizing our social events• eExchange Spirit Committee Chairman – Protecting the spirit of eExchange through organizing and planning spirit related activities throughout the year• Currently enrolled to take the GBACertification

Geneva, Ch

• Export Documentation Analyst (July 2010 – August 2012) - Responsible for preparing and updating the tracking and documentation systems for export cargo efficiently in order to meet daily sailing deadlines. Converting products from U.S. to foreign standards and specifications to ensure adequate operation under foreign conditions. Communicating with customers and overseas agents as well as, resolving any difficulties that arise regarding shipping details such as taxes, customs declarations, bills of lading, and legal and applicable security guidelines to conform to foreign local import requirements.I went above and beyond my responsibilities by creating tools to increase speed and accuracy for Export Documentation Analysts in all U.S. offices. The tools helped create the sailing schedules for all North American ports, assign work to different offices, prevent import fees and violations, provide easier access to import\export license requirements, helped close vessel manifests to save money related to European Union regulations, save clients and MSC money associated with manifest correctors.Shipping Education – Prepared, scheduled, and presented PowerPoint presentations to improve all Export Documentation departments in the United States of the tools and programs I created. Implemented the new tools throughout the Houston, New York, and Charleston offices.Performing above the industry average, we rated at the top of the industry in customer service. Responsibilities included handling vent seals for all US ports of loads, high profile west coast shippers, creating the commercial schedules for all US ports, advising upper management of foreseeable problems due to strikes in Panama and Seattle, and assigning work to all east coast export documentation analysts (New York, Boston, Norfolk, Baltimore, Charleston, Savannah, and Miami). I accepted a position as Assistant Manager, but soon departed to pursue a career at Benefitfocus.

Bachelor Of Business Administration (B.B.A.), Banking, Corporate, Finance, And Securities Law

Certification, Front-End Engineering

Front End Development