Mitch Lee Email & Phone Number

Yorba Linda, Ca, Us

Yorba Linda, Ca, Us

• Created a multi-tenant CRM with appoinment scheduling and POS capabilities written in React/Redux with Golang REST services, deployed in a secure cloud-based infrastructure leveraging Cloudflare for proxy services and WAF. Tenants are able to login through third-party IdP services.• Created an Android application in Kotlin, designed for onboarding/training new technicians and certifying the QA verification process in the auto manufacturing industry. Incorporated React/Redux Webviews for UI flexibility and to streamline deployment processes. Integrated camera support for visual verification and documentation.• Developed a Clojure solution to automate data ingestion from PDF files and images for a leading manufacturing company. This significantly reduced repetitive and manual data entry from hours to minutes and eliminated input errors.• Engineered a secure backup solution in Clojure designed to compress and encrypt files prior to uploading to AWS S3. This lowered costs and eliminated unauthorized vendor access to files.

San Diego, Ca, Us

• Owned the Democratize domain with 5 fullstack teams, responsible for Trust Center, Third Party Vendor Risk Management and Self-Serve Account Creation as well as the Drata.com marketing site.• Delivered Trust Center General Availability Release on time for the first Drataverse.• Led a hackathon team to automate the creation and deployment of baseline microservices into the dev environment complete with a new Git repo, Jenkin pipeline and Terraform code.• Improved the performance of teams from 66% of Epic tickets with QA rejection to 17% over the course of 5 months. • Led engineering-wide initiative to improve the release and deployment process.

Torrance, California, Us

• Owned the operation of several domain teams comprised of Risk, Fraud & ID, Verifications, Leads BAU, Payments and Loans to drive loan originations and increase customer satisfaction through loan servicing.• Led projects which increased monthly originations +$170M/month in a span of 10 months and scored over 135M consumers. Reduced operational costs and increased efficiency through automating manual processes for the Verifications, Member Experience and Opsteams.. Elevated struggling teams to high performing teams through Agile coaching and training up new team leaders and Engineering Managers.• Transformed an engineering organization that frequently had all-hands-on-deck red alerts to a stable, more sustainable production environment by setting up processes for Production Support with Pager Duty rotations. Frequently led cross-team investigations and presented root cause analyses.• Drove consensus for a Data Science Model Driven Architecture with Product, Data Science and Engineering to reduce operational inefficiencies and decrease time to market.• Recognized as a subject matter expert (SME) in Fraud and ID.

Costa Mesa, Ca, Us

• Led the Precise ID SaaS, the flagship Fraud & ID product of Decision Analytics Business Unit, managing multiple Agile teams in multiple time-zones around the world to deliver features and production support to hundreds of clients.• Coordinated across Product, Analytics (Data Science), DevOps/SRE, Sales, Delivery and Support to drive annual double digit revenue growth and support key strategic clients.• Driving the strategy and vision of the product architecture through microservices and a cloud-first approach.• Building, coaching and hiring teams and maturing them into high performance Agile teams that punch above their weight.• Driving towards CI/CD, reducing deployment cycles through smarter analysis and increased automation.• Ensure Precise ID compliance through multiple audits annually (i.e. SOC2, HIPAA, PCI, etc.)

Irvine, California, Us

• Led the MyAccount, Customer Engagement, Customer Incentives, Login/Auth, Data Privacy and Compliance (GDPR) teams to deliver in the cloud an international e-commerce site for an audience of over 20M+ customers while transforming the legacy monolith into microservices.• Worked with Product Owners and Stakeholders to develop features, increasing customer engagement• Trained the team for production deployments and implemented an on-call 24/7 support rotation and escalation procedure• Improved performance and scalability by migrating legacy WCF services into Kubernetes/Docker REST APIs running on .NET Core on AWS• Improved team agility by migrating teams from TFVS to Git, designing new processes and expediting custom builds and hotfixes• Demonstrated a 25% reduction in traffic by introducing bloom filters into the architecture• Implemented a Scrumban process increasing productivity and morale

San Jose, Ca, Us

Product Owner/Technical Lead – Headed the development and production of two heavily trafficked websites: a publicly facing website (white-label) with 3M+ visitors/month (top 3 in Google searches in its category) and a branded version for one of the largest cable providers in the US. • Worked with customer stakeholders to translate business needs into a product roadmap • Managed engineering and QA teams in US and India around the clock using Agile/Scrumban • Evolved the monolithic architecture towards microservices, improving performance by 10X • Lowered cost (reduced resources) and improved quality by through automated testing • Collaborated with Ops in UK to execute an estimated 6-9 month migration in 3 monthsProduct Owner/Technical Lead – Managed US team to integrate Cloud DVR to a legacy headend for a Norwegian cable provider. Collaborated with PMs, architects, other tech leads in UK. • Recommended architectural change to improve algorithmic performance from exponential time to linearithmic time • Led and trained team unfamiliar with the technology and domain • Verified adherence to CSDL (security) and COSI (open source compliance)Product Owner/Technical Lead – Managed US team to develop ABR packager and AndroidTV client for Low Latency Multicast ABR demo’ed at CES 2017 and Cisco Live. • Increased speed and agility of development by recommending Golang for the ABR packager. Delivered in two months with a team that had never used Golang. • Developed a real time latency dashboard using ELKUI Architect, Component Owner – Customer interface for UI enhancements and defects for a satellite provider with over 10M+ Set Top Boxes deployed in the field. • Supported customer, developers and testers on requirements • Verified adherence to COSI (open source compliance)Demo’ed future roadmap to the CTO of a large international satellite provider. • Prototyped Cisco’s next-generation Snowflake UI using WebGL and Dart

NDS is now a Cisco company.

Ba, Statistics

Graduate Certificate, Data Science Foundations