As a Lead Solution Architect, I served dual roles managing a team of 8 pre-sale Solution Architects and Design Engineers and provided pre-sales technical support for a variety of enterprise customers. In this role I was responsible for:• The daily management of direct reports holding regular evaluations, executing quarterly performance reviews, providing guidance, developing growth plans, and approving reports and logs • Contributing to and carrying out the ConvergeOne go-to-market strategy specific to the Central Region• Building relationships with executive level contacts and key stakeholders within customers evangelizing the ConvergeOne brand • Engaging and supporting enterprise customer accounts assessing the business and technical requirements and developing strategies to align the technology to improve business workflows• Provided pre-sale technical support for 9 National Account Managers assisting with discovery, design, presentation delivery, technical engagement, services engagement, and proposal generation and delivery• Maintaining a wide range of technical knowledge across technology and partner solutions from Avaya, Microsoft, Cisco, Genesys, Ribbon/Sonus, Oracle/Acme Packets, IBM, Polycom, and many other partner solutions • Building roadmaps that evolved customer environments to support a variety of solutions focusing on enterprise wide SIP architectures and multi-vendor integrations • Contributing to many corporate initiatives and programs focused on portfolio offerings, process improvements, education and knowledge transfer, practice engagement, service delivery, partner and product evaluation, acquisition integration amongst other engagements• Attending and speaking at a variety of partner and industry conferences and events

As the Central Region Chief Technology Officer I developed and implemented a comprehensive technical sales support model to drive growth and sales within existing and prospective customers. In this role I am responsible for:• Leading a pre-sale technical team of 34 individuals including Solution Architects and Design Engineers• Ensuring pre-sale engagement and design accuracy driving revenues of over $200 million in FY17 and approaching $215 million in FY18• Guaranteeing the team maintains the appropriate certifications and knowledge to effectively support collaboration, customer experience, security, data center, and enterprise networking solutions delivered to customers as cloud or on-prem offerings• Making sure the team consistently expands and grows allowing them to deliver a mix of sales and technical expertise across a variety industries and verticals• Contributing to and carrying out the ConvergeOne go-to-market strategy specific to the Central Region• Building relationships with executive level contacts and key stakeholders within customers evangelizing the ConvergeOne brand • Engaging and supporting select enterprise customer accounts providing business and technical alignment for their communication solutions • Communicating and coordinating with strategic partners such as Cisco, Microsoft, Avaya, Genesys, and literally hundreds of other partners• On-going evaluation of partner solutions and emerging technology and their value proposition within the ConvergeOne portfolio• Representing the Central Region for many corporate initiatives and programs focused on portfolio offerings, process improvements, education and knowledge transfer, practice engagement, service delivery, partner and product evaluation, acquisition integration amongst other engagements• Attending and speaking at a variety of partner and industry conferences and events

As a Lead Solution Architect, I served dual roles managing a team of 8 pre-sale Solution Architects and Design Engineers and provided pre-sales technical support for a variety of enterprise customers. In this role I was responsible for:• The daily management of direct reports holding regular evaluations, executing quarterly performance reviews, providing guidance, developing growth plans, and approving reports and logs • Contributing to and carrying out the ConvergeOne go-to-market strategy specific to the Central Region• Building relationships with executive level contacts and key stakeholders within customers evangelizing the ConvergeOne brand • Engaging and supporting enterprise customer accounts assessing the business and technical requirements and developing strategies to align the technology to improve business workflows• Provided pre-sale technical support for 9 National Account Managers assisting with discovery, design, presentation delivery, technical engagement, services engagement, and proposal generation and delivery• Maintaining a wide range of technical knowledge across technology and partner solutions from Avaya, Microsoft, Cisco, Genesys, Ribbon/Sonus, Oracle/Acme Packets, IBM, Polycom, and many other partner solutions • Building roadmaps that evolved customer environments to support a variety of solutions focusing on enterprise wide SIP architectures and multi-vendor integrations • Contributing to many corporate initiatives and programs focused on portfolio offerings, process improvements, education and knowledge transfer, practice engagement, service delivery, partner and product evaluation, acquisition integration amongst other engagements• Attending and speaking at a variety of partner and industry conferences and events

• Technical sales resource responsible to provide strategy and consultation for direct touch accounts• Led customer discussions identifying business objectives and designing solutions to address customer requirements • Creation and delivery of presentations to customers positioning proposed business solutions• Creation and delivery of product knowledge transfer material to partner community• Knowledge and expertise across Nortel/Avaya product portfolio including: - Voice, Unified Communications, contact center, integrations to Microsoft and IBM solutions, SIP/data networking architecture, and CEBP applications and solutions

• Technical sales resource responsible to provide strategy and consultation for direct touch accounts• Led customer discussions identifying business objectives and designing solutions to address customer requirements • Creation and delivery of presentations to customers positioning proposed business solutions• Creation and delivery of product knowledge transfer material to partner community• 100% attainment of sales objectives for calendar years 2005, 2006, 2007, and 2008• Knowledge and expertise across Nortel/Avaya product portfolio including: - Voice, Unified Communications, contact center, integrations to Microsoft and IBM solutions, SIP/data networking architecture, and CEBP applications and solutions

• Technical sales resource responsible to provide strategy and consultation for accounts• Led customer discussions identifying business objectives and designing solutions to address customer requirements • Creation and delivery of presentations to customers positioning proposed business solutions• 100% attainment of sales objectives for calendar year 2004• Knowledge and expertise across service portfolio including: - MPLS, VPN, hosted VoIP, private line, frame relay, Internet, managed security, managed email, data center hosting, web hosting, network monitoring

• Unified Messaging Specialist for Eastern Region responsible to develop and execute strategy to drive sales in the emerging Unified Messaging market• Technical sales resource responsible to provide strategy and consultation for accounts• Led customer discussions identifying business objectives and designing solutions to address customer requirements • Creation and delivery of presentations to customers positioning proposed business solutions• Analysis of service delivery estimates and creation of scoping documentation for final proposal to customer• Knowledge and expertise in the following product areas: - Nortel, Siemens, Microsoft, IBM, Cisco, Octel, AVST, RightFax, Latitude, Ericsson, PictureTel, V-Tel, Spectralink, and VoIP