Mitch Moore

Mitch Moore Email and Phone Number

Customer Success Specialist - Business @ Elucid8 Consulting Solutions
Mitch Moore's Location
Greater Brisbane Area, Australia
Mitch Moore's Contact Details

Mitch Moore work email

Mitch Moore personal email

n/a
About Mitch Moore

๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป ๐—ฏ๐˜† ๐—ด๐—ฒ๐—ป๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐—ฒ๐˜…๐˜๐—ฟ๐—ฎ๐—ผ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ฎ๐—ฟ๐˜† ๐˜ƒ๐—ฎ๐—น๐˜‚๐—ฒ, ๐—œ ๐—ฑ๐—ฒ๐—น๐—ถ๐˜ƒ๐—ฒ๐—ฟ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐˜๐˜‚๐—ฟ๐—ป๐—ฎ๐—ฟ๐—ผ๐˜‚๐—ป๐—ฑ through detailed analysis of the current situation, breakdown of issues to manageable components, development of shared understanding among staff, and providing realistic strategic options for improvements โ€“ while applying best practice governance as articulated by the Australian Institute of Company Directors (AICD).Always applying a growth mindset, the value of those solutions has included:๐—œ๐—ก๐—–๐—ฅ๐—˜๐—”๐—ฆ๐—˜๐—— ๐—ข๐—ฃ๐—˜๐—ฅ๐—”๐—ง๐—œ๐—ข๐—ก ๐—˜๐—™๐—™๐—œ๐—–๐—œ๐—˜๐—ก๐—–๐—ฌโœ”Driving higher productivity reviewing key areas including analysis, reporting, support, billing; modernizing the entire back of house software system - Finchcorpโœ”Reducing lead time by 86 days and slashing product costs, overhauling supply & logistics systems, developing relationships to secure cheaper local products- Aussie Concrete Productsโœ” Initiating and implementing a restructure of the entire maintenance and procurement process, identifying multi million reductions of holdings - Australian Country Choiceโœ”Creating a cataloguing โ€˜wizardโ€™ co-developing the algorithm, removing duplicate parts entry and almost doubling stock over 12 months - Australian Country Choiceโœ”Reducing downtime from months to just hours with more accurate provisioning and standby measures โ€“ Australian Country Choice๐——๐—ฅ๐—œ๐—ฉ๐—œ๐—ก๐—š ๐—•๐—จ๐—ฆ๐—œ๐—ก๐—˜๐—ฆ๐—ฆ ๐—š๐—ฅ๐—ข๐—ช๐—ง๐—› โœ” Increasing average customer monthly spend 10-fold and with an accompanying increase in GP with a new support business model โ€œFinchcorp Assistโ€ for managing customer support and managed servicesโœ”Securing Bunnings and celebrity endorsement introducing a market leading product - Aussie Concrete Productsโœ”Initiating US expansion with Home Depot - Aussie Concrete ProductsIโ€™ve always been driven to see something flourish because of my involvement. I am now seeking opportunities to network with like-minded professionals via LinkedIn.Connect here: mitch.moore@elucid8.com.au

Mitch Moore's Current Company Details
Elucid8 Consulting Solutions

Elucid8 Consulting Solutions

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Customer Success Specialist - Business
Mitch Moore Work Experience Details
  • Elucid8 Consulting Solutions
    Principal Consultant
    Elucid8 Consulting Solutions Mar 2020 - Present
    Greater Brisbane Area
    I started Elucid8 Consulting Solutions in March to bring my unique experience to the fore. It is a strong passion of mine to ensure every business be given a chance to succeed and grow and to realise their full potential.
  • Revive Financial
    Customer Success Specialist - Business
    Revive Financial Jul 2023 - Sep 2023
    Brisbane, Queensland, Australia
  • Finchcorp Systems
    General Manager | Delivered Productivity And Efficiency Via Strategic Initiatives + Projects
    Finchcorp Systems Jan 2017 - Mar 2020
    For this provider of Point of Sales systems & Inventory Control Software and support to the hospitality industry, my initial review identified opportunities to accelerate improvements in the bottom-line, strategy for new systems and support structures for the entire business model. I aligned processes for efficiencies and established foundations for future growth. I engaged financial and legal experts to work with myself and the CEO to deliver substantial growth guided by best practice governance.๐—ž๐—˜๐—ฌ ๐—ฉ๐—”๐—Ÿ๐—จ๐—˜ ๐——๐—˜๐—Ÿ๐—œ๐—ฉ๐—˜๐—ฅ๐—˜๐——โœ”Drove higher productivity reviewing key areas modernizing and converting the entire back of house software system to a more effective system - in just 2 weeks with no disruptionsโœ”Increased average customer spend 10-fold with an accompanying increase in GP with a profitable new support business model for managing the customer support/managed services requirements, offering savings to customersโœ”Significantly increased company value within 18 months, overseeing business developmentโœ”Slashed overheads, creating efficient support processes and systems and effective change managementโœ”Increased share in niche markets 4-fold in 24 months, leading successful negotiations with buying groups and by changing product offering and customer selection and expectations KEY ACCOUNTABILITIESManaging budgets | Achieve financial goals | Oversee performance of 20+ employees: managers, supervisors, application development teams, 3rd party accounts team, legal team and marketing team | Supplier management | Manage HR functions | Act as a signatory for the company financial systems | Delegate authority on all executive documentation | Act or delegate authority on behalf of the organization, in negotiations or other official functions
  • Aussie Concrete Products
    Business Services Officer | Introduced Supply Chain Efficiencies + Secured New Markets
    Aussie Concrete Products Apr 2015 - Feb 2016
    Brisbane, Australia
    For this manufacturer and supplier of concrete retaining wall products and foundation blocks, my initial review identified the value of an overhaul of the supply process and logistics particularly for improved critical inventory. This helped maximise processes and improved importing lead times from China. A formal SWOT analysis provide a common and focus for key staff.๐—ž๐—˜๐—ฌ ๐—ฉ๐—”๐—Ÿ๐—จ๐—˜ ๐——๐—˜๐—Ÿ๐—œ๐—ฉ๐—˜๐—ฅ๐—˜๐——โœ”Initiated US expansion with Home Depot; researching potential suppliers, mapping out logistics and supply chain scenarios and developing a business case for executive endorsement, organising all legal and tax mattersโœ” Reduced lead time by 86 days and slashed product costs, overhauling supply & logistics systems, developing, relationships to secure cheaper local products โœ”Optimized quality and efficiency of the manufacturing process moving all production onsiteโœ”Secured Bunnings and celebrity endorsement innovating and introducing a market leading new product - Ridgi Plus, personally identifying a new galvanizing process and a little known vacuum transfer method allowing for increased colour range as per market demandโœ”Developed company wide OH&S policiesโœ”Slashed working capital in 6 months โœ” Increased company operating revenue and profit by 10 monthsโœ”Converted and implemented a modern, back of house systems (Unleashed!, Xero) in less than one week with no major disruptions to service KEY ACCOUNTABILITIESBusiness development | Manage financial operations and a budget of $8 million pa | Oversee 20+ staff | Consult on strategic directives | Manage business operations in 3rd party teams of accounting, legal and marketing
  • Fluid Control Sales & Installations Pty Ltd
    Internal Sales | Designed & Delivered Value Adding Process Improvements
    Fluid Control Sales & Installations Pty Ltd Jan 2014 - Mar 2015
    Perth, Australia
    I managed internal sales processes for this supplier of high quality and reliable equipment for the process control industry. I identified a number of value adding process improvements to increase sales, improve service and quality and reduce costs.๐—ž๐—˜๐—ฌ ๐—ฉ๐—”๐—Ÿ๐—จ๐—˜ ๐——๐—˜๐—Ÿ๐—œ๐—ฉ๐—˜๐—ฅ๐—˜๐——โœ”Applied โ€œPerformance!โ€ Engineering software, for the sizing and selection of critical service valves based on customer requirements to expedite time-critical orders to meet internal and external stakeholder requirements โœ”Installed process control systems for customer quality assurance and proactive mitigation of logistics issuesโœ”Increased market share expanding value-added options to the customer portfolio through additional services by increasing product range and distributor arrangements โœ”Modified and then applied diagnostic analysis for process control systems which included: Hydraulic, Pneumatic, Water, Gas and Petrochemicalโœ” Helped secure ISO9001-2008 certification improving quality, efficiency and reputation
  • Spx Flow, Inc.
    Operations Manager
    Spx Flow, Inc. Jun 2012 - Dec 2012
    Brisbane, Australia
  • Bradken, Inc.
    Global Inventory Controller
    Bradken, Inc. Oct 2011 - Jul 2012
    I managed over 40 warehouses and 30 staff across the globe. My role was to provide cost-effective and synchronous stock management. I worked directly with external and internal stakeholders, including the senior executive team. ๐—ž๐—˜๐—ฌ ๐—ฉ๐—”๐—Ÿ๐—จ๐—˜ ๐——๐—˜๐—Ÿ๐—œ๐—ฉ๐—˜๐—ฅ๐—˜๐——โœ”Increased corporate efficiency resulting in working capital and operational cost reductions through strategically aligned stock placements and holding strategies โœ”Created water-tight auditing records, drafting and implementing a company-wide SOP modernizing stock processes โœ”Improved quality output designing and implementing ISO9001 protocols in inventory control/management
  • Australian Country Choice
    Procurement Officer | Restructured Entire Maintenance & Procurement Process
    Australian Country Choice Feb 2009 - Oct 2011
    My assessment and recommendations for the existing end-to-end inventory processes led to my investigation of all stakeholder-suppliers of every part within the company and the subsequent reporting of improvements in efficiency and management data for the COO and CFO. This early experience stimulated my thinking and direction for my career in improvement and turnaround engagements. KEY VALUE DELIVEREDโœ” Initiated and implemented a major restructure of the entire maintenance and procurement process, streamlining cataloguing, identifying $$ MM reductions โœ”Introduced a more economical retrofit process and cheaper onsite manufacturing using existing employees or apprenticesโœ”Created a cataloguing โ€˜wizardโ€™, co-developing the algorithm, removing duplicate parts entry and almost doubling stock over 12 months โœ”Reduced downtime from weeks/months to less than 3 hours with more accurate provisioning and standby measures โœ”Negotiated contracts with suppliers and provided effective resolution to backorder issues, supply and cost disputes associated with purchasing ordersโœ”Coordinated stock setup and performed monthly forecasting to ensure orders were within fiscal limitsโœ”Received and verified incoming deliveries and coordinated outgoing freight and international consignments โœ”Initiated inventory purchasing and lead time calculations which slashed costs and delivery times and ensured that no major issues occurred

Mitch Moore Skills

Leadership Sap Implementation Consulting Business Transformation Contract Management Microsoft Powerpoint Forecasting Business Development Business Analysis Supply Chain Management Data Analytics Negotiation Commercial Negotiations Major Project Management System Administration Turnaround Standard Operating Procedure Business Operations Strategic Planning Sales Management Management Consulting Business Planning Microsoft Office Microsoft Word Operations Management Business Continuity Program Management P&l Management Strategic Leadership Change Management Business Intelligence Contract Negotiation Project Planning Supply Chain Optimisation Procurement Business Process Improvement Strategic Thinking Business Strategy Strategic Consulting Management Strategic Negotiations Project Management Product Development Zoho Supplier Management Strategic Alliances Strategic Sourcing Human Resources Information Systems Contract Development

Mitch Moore Education Details

Frequently Asked Questions about Mitch Moore

What company does Mitch Moore work for?

Mitch Moore works for Elucid8 Consulting Solutions

What is Mitch Moore's role at the current company?

Mitch Moore's current role is Customer Success Specialist - Business.

What is Mitch Moore's email address?

Mitch Moore's email address is mi****@****.com.au

What schools did Mitch Moore attend?

Mitch Moore attended Deakin University, Ipswich Grammar School.

What skills is Mitch Moore known for?

Mitch Moore has skills like Leadership, Sap Implementation, Consulting, Business Transformation, Contract Management, Microsoft Powerpoint, Forecasting, Business Development, Business Analysis, Supply Chain Management, Data Analytics, Negotiation.

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