Mitch Roda

Mitch Roda Email and Phone Number

Strategic Product Manager @ AssistIQ
Mitch Roda's Location
Greater Montreal Metropolitan Area, Canada, Canada
Mitch Roda's Contact Details

Mitch Roda personal email

About Mitch Roda

Strategic Product Manager with hands-on experience in Operations, Supply Chain Mgmt, Process Innovation & Marketing◇ 15+ yrs managing and leading SaaS & HW products, delivering compelling experiences in B2C & B2B markets◇ Proficient in orchestrating roadmap management, competitive positioning, and go-to-market (GTM) strategies◇ Skilled at spearheading initiatives from conceptualization to launch, collaborating closely with engineering teams throughout development, testing, and deployment phases◇ Equipped with a proven ability to prepare Product Marketing, Sales, and Customer Success teams for successful product launches, ensuring effective positioning, communication, and branding strategies◇ Experienced in engaging and communicating with stakeholders and senior leadership at pivotal stages of the Product Development Life Cycle (PDLC), particularly during critical decision-making and approval processes◇ Proficient in project management, adeptly supporting and monitoring teams to ensure adherence to scope, deliverables, and agreed-upon timelines, while providing comprehensive status updates to stakeholders.◇ Skilled at facilitating discovery & feedback sessions with customers, internal departments, and engineering teams◇ Strong business analysis skills and adept at addressing business & technical needs with pragmatic solutions◇ Exhibits excellent technical documentation skills, capable of articulating complex business requirements in a clear and organized manner for engineering stakeholders, including PRDs, Epics and User Stories◇ Proficient in leading corporate-wide business process improvement projects (i.e. SOPs)◇ Experienced in managing and leading Product and Operations teams, overseeing up to 10 persons◇ Experienced in the following Business Domains; Manufacturing, Supply Chain, Financial Services, Fintech,, Retail POS and Self Checkout, Facilities Management, Billing, CRM, and Human Resources (HR/HCM)◇ Proficient with different Scrum frameworks like Agile Methodology or Kanban, and alternatively in Waterfall◇ Advanced Excel skills to create complex corporate-grade spreadsheets for business, operations and data analysis ◇ Holds an MBA, a Bachelors in Computer Science, and Six Sigma Greenbelt and Kanban Practitioner certifications◇ Fluent in English, French, and Portuguese, with conversational proficiency in Spanish.

Mitch Roda's Current Company Details
AssistIQ

Assistiq

View
Strategic Product Manager
Mitch Roda Work Experience Details
  • Assistiq
    Product Manager
    Assistiq Jun 2024 - Present
    Montreal , Qc, Ca
    View
  • Upland Software
    Product Manager
    Upland Software Sep 2022 - May 2024
    Austin, Texas, Us
    Managing PSA Product - a tool to elevate project delivery and resource utilization to achieve better customer outcomes◇ Reported to the Senior Product Director; REMOTE role◇ Managed Upland’s Professional Services Automation (PSA) product and roadmap◇ Main Projects: - UI/UX application revamp; standardized UI, streamlined UX, reduced task completion times & clicks - Timesheet module revamp; achieving a notable 30% enhancement in UX efficiency. - New Rating engine based on Rate Cards, enhancing the platform's functionality and flexibility. - Deprecation & Transition of several tools and modules optimizing operational efficiency◇ Managed and mentored a remote off-shore team, that included a PM, Product Owner and UI/UX Designers◇ Formulated and communicated the Product Vision & Strategy, aligning stakeholders and driving product evolution◇ Responsible for User Research, Customer feedback loops and and overall Customer Satisfaction◇ Oversaw Backlog Grooming, Sprint Planning, Discovery Sessions, Epics, User Stories, and respective Acceptance Criteria, ensuring clarity and alignment with customer needs and business objectives.◇ Collaborated with Product Marketing on Release Launches, Brand Awareness Events and Webinar Training Sessions ◇ Software used: Salesforce CRM, Office, Jira, Zendesk, MS Office and Teams
    View
  • Flexpay
    Product Manager
    Flexpay May 2021 - Sep 2022
    Montreal, Quebec, Ca
    FlexPay is an AI-Driven Decline Salvage FinTech platform. It uses advanced machine learning models to intelligently determine the best way to recover declined transactions. We're tackling head on the massive False Decline Problem associated with card not present transactions with advanced AI.◇ B2B Fintech company in the payment recovery space; flexpay.io◇ Reported to the CTO; REMOTE role◇ Managed roadmap and internal planning initiatives◇ Collaborated with stakeholders, customers, internal teams, and SMEs to gather and prioritize product requirements◇ Managed delivery projects in Customer Care, Core Processing, 3rd Party Integration and Billing ◇ Oversaw Backlog Grooming, Sprint Planning, Discovery Sessions, Epics, User Stories, and respective Acceptance Criteria, ensuring clarity and alignment with customer needs and business objectives.◇ Software used: Salesforce CRM, Visio, Teams, Azure DevOps (ADO), MS Office and Aha!
    View
  • Devonshire Industries
    Growth And Operations Director
    Devonshire Industries Sep 2018 - Apr 2021
    Montreal, Quebec, Ca
    Cleaning wipes manufacturer Reported to the company President and was responsible for overall operations for the icloth.io & optico.ca brands◇ Managed a cross-functional operations team of 8 persons located around the world◇ 100% Sales Revenue Growth in the first two years through strategic initiatives efficient operations◇ Optimized P&L performance, drove revenue growth, and enhanced supply chain management efficiency◇ Responsible for new product launches and competitive pricing strategies to capitalize on market opportunities◇ Led a major Supply Chain transformation project, transitioning from a single Turnkey Manufacturer to a network of three Toll Contract Manufacturers while managing raw material procurement and finished goods stocking.◇ Conducted site visits to Mfg Plants, particularly during product launches, to ensure QA of initial production runs.◇ Responsible for annual budget planning, sales forecasting, manufacturing planning and inventory management◇ Onboarded new Vendors & Partners; including contract negotiations & comprehensive due diligence assessments.◇ Software used: Google Workplace (G Suite), Copper CRM, QuickBooks, Monday.com, Slack
    View
  • Fujitsu
    Retail Solutions Product Manager
    Fujitsu May 2016 - Aug 2018
    Jp
    Managed Retail Product Portfolio (HW & SW) for North America; Self-Checkout, Cash Mgmt and Retail Point of Sale ◇ Global Information Technology company; fujitsufrontechna.com/self-checkout/ ◇ Reported to the VP of Retail Solutions; REMOTE role◇ Owned roadmap and entire PDLC, from conducting thorough customer research and competitive analysis to defining business/technical requirements and overseeing customer deployment projects.◇ Supported Sales with Product & Competitive Attack Strategies, to drive market penetration and revenue growth.◇ Worked closely with Engineering Designers in Montreal to develop new solutions and prototypes, then collaborated with QA teams during initial production runs at the manufacturing facility in Plattsburgh, NY.◇ Regularly engaged in customer sales meetings and conducted in-store observations to address product issues and share operational best practices, ensuring high levels of customer satisfaction.◇ Collaborated and managed internal Fujitsu vendors and 3rd party vendors in North American and overseas◇ Worked with Product Marketing and Sales teams to prepare for product launches, events, and trade shows◇ Utilized BI tools to analyze trends, monitor performance dashboards & metrics and identify areas for improvementSoftware used: Salesforce CRM, Visio, SolidWorks, MS Office
    View
  • Genetec
    Business Analyst & Process Improvement Team Leader
    Genetec Apr 2012 - Apr 2016
    Montreal, Qc, Ca
    Global Leader IP video surveillance, access control and license plate recognition solutions; genetec.com◇ Reported to the IT Director; ON-SITE role◇ Collaborated closely with the COO to document & enhance the operational processes in Sales Operations, Human Capital Management (HCM), Customer Service, Support, Manufacturing, and Finance◇ Managed software projects with CRM, ERP and in-house software solutions to optimize operational efficiency◇ Worked with CX designers to enhance the usability and user experience of our in-house applications◇ Oversaw Backlog Grooming, Sprint Planning, Discovery Sessions, Epics, User Stories, and respective Acceptance Criteria, ensuring clarity and alignment with customer needs and business objectives.◇ Responsible for sourcing & contractual negotiations with new IT solution vendors ◇ Software used: Microsoft Dynamics CRM, GP ERP Systems, Experlogix CPQ (Quote-to-Cash), GoTransverse Subscription Billing, TFS, In-House Order Processing & Licensing solutions, SharePoint, Visio and MS Office
    View
  • Consultants Re-Bit
    Business Development Manager (Co-Owner)
    Consultants Re-Bit Jan 2011 - Apr 2012
    Co-owner of Boutique Information Technology company catering to Insurance Brokers in Quebec; ON-SITE role◇ Spearheaded the definition of the company's overarching sales and business strategy, including the development of comprehensive business plans and sales materials to drive growth and market penetration.◇ Managed Vendors & Partnerships and negotiated agreements; exclusive distributor for power-broker.com ◇ Software used: PowerBroker, Visio, MS Office
  • Du
    Senior Product Manager
    Du Aug 2008 - Aug 2010
    Dubai , Ae
    National Telecom Operator (Mobile, Internet, Landline & TV); du.ae◇ Reported to SVP Marketing; ON-SITE role◇ Created and led the Payment Solutions team responsible for 0 to 1 delivery of innovative payment services◇ Defined and executed the payment/financial services strategy and roadmap, encompassing product design, go-to-market strategies, business/commercial models, and standard operating procedures (SOPs)◇ Managed partner selection and contractual negotiations with partner Banks, Retailers, POS Networks and Acquirers◇ Main Projects: - Launch of Mobile Financial Services & Mobile Wallet in collaboration with a partner Bank- Deployment of new 3rd Party Payment Channels (450% increase) - Rollout of Auto-Payment and Direct Debit Registration at stores and Retail Partners- First launch of NFC contactless payment service in UAE- Launch of Retail Payment Kiosk Machines and eVoucher Recharge on Acquiring Bank Retailer networks ◇ Was a frequent speaker at Payment Conferences, sharing industry insights and experience◇ Software used: Visio, Project, MS Office
    View
  • Upaid Systems Ltd
    Product Manager And Business Development Manager
    Upaid Systems Ltd Sep 2006 - Jul 2008
    Fintech, Global Mobile Payments solutions provider; upaidsystems.com◇ Reported to the VP of Business Development; ON-SITE role◇ Responsible for definition, sales and deployment of m-commerce/m-payments & credit card processing solutions◇ Managed the partnership with IBM's project office and supported project delivery and client success◇ Additional responsibilities included spearheading the definition of product roadmaps, designing customer solutions, and preparing compelling marketing materials and proposals to drive business growth◇ Collaborated closely with Mobile Operators, Banks, Credit Card Companies and Retail Merchants◇ Software used: WBS Pro, Project, MS Office
    View
  • Ericsson
    Service Delivery Manager
    Ericsson Apr 2005 - Aug 2006
    Kista, Stockholm, Se
    Global Information Technology company; ericsson.com◇ Reported to VP of Latin America Services; ON-SITE role◇ Directed and provided mentorship to a team of 15 Solution Architects, ensuring their professional development and the delivery of high-quality solutions to clients◇ Mobile-Payments SME for LATAM, supporting business development efforts and driving growth in the region◇ Championed Ericsson's Sales and Delivery methodology and conducted regular training sessions◇ Was Ericsson Competence Certification champion for the region and prepared colleagues for certifications◇ Managed the Student Internship Program, overseeing the recruitment and development of interns◇ Software used: WBS Pro, Project, MS Office
    View
  • Upaid
    Product Manager And Business Development Manager
    Upaid Feb 2002 - Mar 2005
    Fintech, Similar to the role at Upaid Systems England, however, limited to the Brazilian market; upaidsystems.com◇ Reported to General Manager for Brazil; ON-SITE role

Mitch Roda Skills

Product Management Integration Telecommunications Business Analysis Crm Pre Sales Management Mobile Payments Business Intelligence Business Development Solution Architecture Business Strategy Business Process Program Management Project Management Mobile Technology Requirements Analysis Product Marketing Project Planning Team Management Strategy Business Process Improvement Software Project Management Solutions Marketing Go To Market Strategy Project Delivery Cloud Computing Change Management Software Development Wireless Erp Ms Project Proposal Writing Product Development Solution Selling Analysis Business Process Re Engineering Business Planning Enterprise Software Team Leadership English Kanban Consulting Mobile Devices Vendor Management Agile Methodologies Strategic Partnerships E Commerce Quote To Cash Self Care Microsoft Dynamics Crm

Mitch Roda Education Details

  • Fia Business School
    Fia Business School
    Master Of Business Administration - Mba
  • Concordia University
    Concordia University
    Computer Science

Frequently Asked Questions about Mitch Roda

What company does Mitch Roda work for?

Mitch Roda works for Assistiq

What is Mitch Roda's role at the current company?

Mitch Roda's current role is Strategic Product Manager.

What is Mitch Roda's email address?

Mitch Roda's email address is mr****@****are.com

What schools did Mitch Roda attend?

Mitch Roda attended Fia Business School, Concordia University.

What are some of Mitch Roda's interests?

Mitch Roda has interest in Education, Children.

What skills is Mitch Roda known for?

Mitch Roda has skills like Product Management, Integration, Telecommunications, Business Analysis, Crm, Pre Sales, Management, Mobile Payments, Business Intelligence, Business Development, Solution Architecture, Business Strategy.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.