Mitch Spicer Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Urbana, Il, Us

• Led a team of four overseeing compliance and training of over 300 employees; new commercial driver’s license training and certification, drug and alcohol regulations, and risk identification and mitigation• Wrote and implemented continuous improvement and change management processes through the Public Transportation Agency Safety Plan, fulfilling the requirements set forth in USDOT Final Rule 49 C.F.R. Part 673 for a large bus system• Collaborated in the creation of the Illinois Public Transit Risk Management Association Safety Group to coordinate meetings discussing safety issues faced by four transit agencies housed within the insurance pool• Restructured Safety Advisory Committee to expand membership and developed procedures to better facilitate in-depth analysis of various safety issues and group discussion on mitigation efforts, examining 20 concerns in the first year

Tampa, Fl, Us

• Provided consulting services for over 50 small, rural, large, and urban transit operators related to administration, operations, and federal compliance in areas such as business continuity planning, funding, training, and public/private partnerships• Audited federal and state grant applications for the Florida Department of Transportation, coordinating with clients for any corrections needed to be made• Conducted and organized 15 workshop trainings on compliance with federal requirements, operations planning, and marketing with decision makers, small budgets, and video production tools

• Supervised operations of 23 transit buses and operators, assuring all federal, state, local, and university rules and regulations were met to provide safe, efficient, and customer-oriented transportation services• Developed service schedules analyzing ridership, classroom, and housing data to improve efficiency and meet demand

• Interacted with faculty, staff, and students to resolve computer or mobile device-related problems within thirty minutes of request, including classroom technical assistance, network connectivity issues, printer jams, and application support• Managed and delegated assignments to the appropriate personnel in a timely manner, ensuring the correct person was designated to each task, providing assistance with communication, hardware, and documentation

• Coordinated with candidate to plan events, set goals, and canvas throughout Indiana House district 45; won the election with slim margin of 50.1%• Designed website and implemented social media tools in order to reach out to voters and inform them about the candidate, fundraise, and assist with the voting process• Canvassed approximately 20,000 potential voters, utilizing door to door and phone bank methods

• Produced videos and podcasts covering House sessions, rallies, and major events, doubling the number featured on caucus’s YouTube and SoundCloud channels• Resolved computer or mobile device-related problems within one hour, including network connectivity issues, printer jams, and application support

Atlanta, Georgia, Us

• Tested new functionality of online ordering system in web and mobile environments using ad-hoc methods and regression scripts; focus on implementing service into the Canadian market• Collaborated in a cross-functional team; working alongside analysts, programmers, and managers

• Supervised operations of up to 23 buses, assuring all federal, state, and University rules and regulations were met to provide safe, efficient, and customer-oriented transportation

• Operated a 40 foot low floor diesel bus on fixed routes with no preventable accidents or disciplinary action of any kind

Bachelor Of Science - Bs, Informatics, Telecommunications, German

Master Of Science - Ms, Information Systems

Master Of Science - Ms, Human Computer Interaction