Mitch Strashnov Email & Phone Number

New York, New York, United States

Kraków Area, Poland

Brooklyn, New York, United States

• Implemented a streamlined prior authorization process, resulting in a 40% reduction in processing time for 200+ weekly requests across eight pharmacies.
• Created and executed a training program for benefit coordinators, resulting in a 35% increase in accuracy and efficiency when handling prior authorizations appeals.
• Collaborated with the IT department to cultivate APIs for managing prior authorization alerts, leading to a 30% decrease in errors and improved overall workflow.

Brooklyn, New York, United States

• Served as the main point of contact for patients, scheduling over 100 appointments per day and ensuring efficient coordination between patients and medical staff.
• Constructed an innovative urgency notifier system in the ModMed system, enabling physicians to prioritize appointments based on diagnoses and reducing overall patient waiting times by 50%.
• Coordinated insurance verification and prior authorization for a diverse patient population, ensuring accurate and up-to-date information. Managed specialty cases within the Russian population, leveraging language.

Brooklyn, New York, United States

• Negotiated with medical transport service providers to schedule transportation for Russian-speaking customers nationwide.
• Created alternative transport solutions for local customers with urgent medical needs.
• Redesigned processes for customer information retention at the request of the VP of Customer Service.