Chief Customer Officer
In the Chief Customer Officer (CCO) role I am responsible for the total relationship with Milo’s customers which provides a single vision across all methods of customer contact. I am responsible for influencing corporate activities of customer relations, sales, marketing, customer service, finance, supply chain, production and post-sale support. I report to the CEO and provide the comprehensive and authoritative view of the customer and create corporate and customer strategy at the highest levels of the company to maximize customer acquisition, and retention. I ensure the development and execution of the sales and marketing plan that delivers revenue and profitability that exceeds company plan. Responsibilities include ideation to commercialization of innovative and new brands and items.
