Mitchell Bailey Email and Phone Number
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IT Operations Manager with 15+ years industry experience. Commercially minded business partner to the executive team with proven success at reviewing the technology estate and developing strategic recommendations for improvement. I love solving problems, identifying risks and taking action to remove single points of failure. I have a strong track record of improving operational efficiency through cost analysis, negotiation, influencing business leaders and nurturing healthy relationships with suppliers. Researching new technologies and combining them in novel ways is in my DNA. I'm passionate about developing and mentoring junior IT professionals into senior technical positions.Technical skills: Google Apps/G Suite, OneLogin, Darktrace, Cisco CloudLock, Zoom Rooms, 3CX VoIP telephony, Cisco Meraki networking, Zoho CRM, Freshworks Freshsales, Windows 10, Windows Server 2012 R2, Active Directory, Group Policy, Microsoft Office365, Configuration Management, Citrix XenApp 6.5, VMWare vSphere, DELL Servers, Apple Mac OS X, Jamf Pro.
Mental Health First Aid International
View- Website:
- mhfa.com.au
- Employees:
- 438
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Head Of TechnologyMental Health First Aid InternationalMelbourne, Vic, Au -
Technology ManagerMental Health First Aid Australia Mar 2020 - PresentMelbourne, Victoria, Australia -
Ict Systems & Services ManagerInnovation & Business Skills Australia Jun 2019 - Mar 2020Melbourne, Australia -
It ManagerRogerseller Nov 2017 - Jun 2019Burnley, Victoria, Australia• Negotiated agreement with new IT managed support vendor resulting in 20% annual cost savings• Delivered 70% cost savings with new high speed, direct access fiber internet at all office locations• Implemented Cisco Meraki MX security appliances to improve network visibility and management• Increased user adoption and data insights by migrating sales teams from Microsoft Dynamics CRM to Zoho CRM• Implemented cloud based employee engagement platform to replace on-premise intranet• Project managed the delivery of a demand forecasting solution for the purchasing team• Delivered business wide Windows 10 desktop refresh project• Completed migration to Office365 and SharePoint online• Implemented cloud based payroll, and time & attendance management solution• Planning project to replace legacy on-premise PBX with modern hosted VoIP solution -
It ManagerAustin Fraser Sep 2013 - Oct 2017Reading, United KingdomDelivered a range of infrastructure projects to facilitate rapid business growth including:• Migration from on-premise Exchange and Office to Google Apps / G Suite. • Desktop replacement program from HP/Windows to Apple devices. • Replacement of internet, network and wireless infrastructure across all sites.• Migration from PSTN PBX to new VoIP telephony system. • Established supplier relationships with audio visual suppliers in UK, Germany and US.• Established internal IT support team, trained and mentored staff.• Facilitated the launch of new offices in Munich, Berlin and Austin, TX and a major office refurbishment of the flagship office in Reading.• Implemented cybersecurity defence system. -
Network ConsultantRamsac Feb 2012 - Aug 2013Godalming, Surrey, United KingdomSenior technical consultant acting as outsourced IT Manager for key accounts in the UK and Western Europe. Designed and installed virtualised Citrix XenApp environments for clients in Education, Fine Arts, Recruitment and Energy sectors. Built virtual infrastructure solutions using VMware vSphere on DELL servers, storage and networking products. Designed and installed network security solutions using Citrix Access Gateway / NetScaler and DELL SonicWall firewalls. -
Infrastructure AnalystRpc- Law Firm Mar 2010 - Aug 2011Tower Bridge House, LondonCitrix XenApp administrator. Developed the Windows 7 SOE using Microsoft Deployment Toolkit (MDT) and WinPE. Application packaging and deployment with LANDesk, general server administration and escalation point for support teams. -
Senior Technical SpecialistClayton Utz Jul 2005 - Mar 2010Sydney, AustraliaSenior member of the SOE / End User Computing team within IT. Citrix administration, application packaging and deployment with VBScript, Group Policy and ManageSoft. VMware VDI desktop virtualisation. -
Application Packaging SpecialistAshurst Feb 2005 - Jul 2005Sydney, AustraliaSenior member of the support team doing application packaging, desktop support and server administration. -
Desktop Roll-Out TechnicianCommonwealth Bank Sep 2004 - Jul 2005Sydney, AustraliaNight job performing a desktop refresh rollout project for CBA corporate offices in Sydney. (After hours work in addition to my full‐time employment) -
Implementation Enablement SpecialistTelstra Aug 2004 - Feb 2005Sydney, AustraliaApplication packaging (MSI based on Windows environment) for Telstra’s largest Australian managed service clients. -
Support AnalystWestpac Nov 2003 - Aug 2004Sydney, AustraliaMember of the internal support team providing application support for line of business banking applications and Lotus Notes. -
Senior Support SpecialistCompaq Feb 2001 - Oct 2003Sydney, AustraliaWorked in the managed services team supporting some of HP’s largest Australian clients. Application packaging (Novell and Windows environments). Desktop support and administration.
Mitchell Bailey Skills
Mitchell Bailey Education Details
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Ancient History -
Theology -
Australian International Independent SchoolHsc
Frequently Asked Questions about Mitchell Bailey
What company does Mitchell Bailey work for?
Mitchell Bailey works for Mental Health First Aid International
What is Mitchell Bailey's role at the current company?
Mitchell Bailey's current role is Head of Technology.
What is Mitchell Bailey's email address?
Mitchell Bailey's email address is mi****@****.com.au
What is Mitchell Bailey's direct phone number?
Mitchell Bailey's direct phone number is +151282*****
What schools did Mitchell Bailey attend?
Mitchell Bailey attended Macquarie University, Alphacrucis College, Australian International Independent School.
What skills is Mitchell Bailey known for?
Mitchell Bailey has skills like System Deployment, Networking, Active Directory, Windows 7, Citrix, Infrastructure, Windows Server, Microsoft Exchange, Virtualization, Itil, Vmware, Security.
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Mitchell Bailey
Athletic Development And Conditioning Coach At Port Adelaide Football ClubSomerton Park, Sa2pafc.com.au, portadelaidefc.com.au -
1pindan.com.au
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