Mitchell Bailey Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Australia

Burnley, Victoria, Australia

• Negotiated agreement with new IT managed support vendor resulting in 20% annual cost savings• Delivered 70% cost savings with new high speed, direct access fiber internet at all office locations• Implemented Cisco Meraki MX security appliances to improve network visibility and management• Increased user adoption and data insights by migrating sales teams from Microsoft Dynamics CRM to Zoho CRM• Implemented cloud based employee engagement platform to replace on-premise intranet• Project managed the delivery of a demand forecasting solution for the purchasing team• Delivered business wide Windows 10 desktop refresh project• Completed migration to Office365 and SharePoint online• Implemented cloud based payroll, and time & attendance management solution• Planning project to replace legacy on-premise PBX with modern hosted VoIP solution

Reading, United Kingdom

Delivered a range of infrastructure projects to facilitate rapid business growth including:• Migration from on-premise Exchange and Office to Google Apps / G Suite. • Desktop replacement program from HP/Windows to Apple devices. • Replacement of internet, network and wireless infrastructure across all sites.• Migration from PSTN PBX to new VoIP telephony system. • Established supplier relationships with audio visual suppliers in UK, Germany and US.• Established internal IT support team, trained and mentored staff.• Facilitated the launch of new offices in Munich, Berlin and Austin, TX and a major office refurbishment of the flagship office in Reading.• Implemented cybersecurity defence system.

Godalming, Surrey, United Kingdom

Senior technical consultant acting as outsourced IT Manager for key accounts in the UK and Western Europe. Designed and installed virtualised Citrix XenApp environments for clients in Education, Fine Arts, Recruitment and Energy sectors. Built virtual infrastructure solutions using VMware vSphere on DELL servers, storage and networking products. Designed and installed network security solutions using Citrix Access Gateway / NetScaler and DELL SonicWall firewalls.

Tower Bridge House, London

Citrix XenApp administrator. Developed the Windows 7 SOE using Microsoft Deployment Toolkit (MDT) and WinPE. Application packaging and deployment with LANDesk, general server administration and escalation point for support teams.

Sydney, Australia

Senior member of the SOE / End User Computing team within IT. Citrix administration, application packaging and deployment with VBScript, Group Policy and ManageSoft. VMware VDI desktop virtualisation.

Sydney, Australia

Senior member of the support team doing application packaging, desktop support and server administration.

Sydney, Australia

Night job performing a desktop refresh rollout project for CBA corporate offices in Sydney. (After hours work in addition to my full‐time employment)

Sydney, Australia

Application packaging (MSI based on Windows environment) for Telstra’s largest Australian managed service clients.

Sydney, Australia

Member of the internal support team providing application support for line of business banking applications and Lotus Notes.

Sydney, Australia

Worked in the managed services team supporting some of HP’s largest Australian clients. Application packaging (Novell and Windows environments). Desktop support and administration.

Certificate In Ancient Languages, Ancient History

Completed a semester of Ancient Greek.

Bth, Theology

Completed first year of undergraduate studies.

Higher School Certificate, Hsc