I'm a highly focused IT professional with an extensive background in Hyperconvergence providing Technical Support to enterprise class customers. Experienced working with single-point customers just learning the environment to navigating issues involving teams of Engineers/Managers seeking to resolve multi-faceted problems of varying complexity. Collaboration is second nature continually working with colleagues across multi-discipline teams to upper management implementing a variety of company strategies.Combined with my education, certifications and work at multiple high-profile companies in IT Support, my skill-set incorporates troubleshooting within many disciplines such as Server Virtualisation, Linux/Windows Administration, Legacy/Enterprise storage, networking, containerization (Kubernetes/Dockers), microservices, cluster deployment/management, etc. This includes extensive experience with the mainstream hypervisors: ESXi, Hyper-V and AHV.I love what I do and welcome new opportunities to prove myself, take on new challenges and learn new skills. When not swooping down to save the day resolving a customer's technical issues in their environment, I enjoy woodworking, reading and a great cup of coffee.
Listed skills include Troubleshooting, Virtualization, Technical Support, Networking, and 21 others.