Mitch Belding Email & Phone Number

Gothenburg, Sweden

Gothenburg, Sweden

•Recruited specifically for a long-term assignment with Ericsson (Lindholmen) •Scrum master for two teams in Ericsson’s Packet Core •Facilitates all scrum ceremonies including; stand-ups, backlog refinement, sprint planning, retrospectives, and sprint reviews•Developed understanding and adherence to agile principles for two cross functional teams whose product is used by customers globally•Leads organizational level Agile coaching sessions and an Agile professionals’ development and coaching group•Leads Scrum Master and Product owner training courses for Ericsson employees•Recognized for great persistence in leading an agile transformation in a challenging environment

San Diego, California

• Dedicated scrum master for five teams in charge of foundational tax accuracy & compliance, security, and data stewardship of Turbo Tax • Awarded a second subsequent contract in recognition of successful facilitation of the adoption and management of agile framework across multiple cross functional software engineering teams • Excels in the decomposition of large conceptual IT goals into succinct client focused deliverable pieces of functionality through the facilitation of team story writing sessions • Instills teams with a deeper understanding of the why behind the agile framework through ongoing training, resulting in effective self-organizing teams, rather than a group who superficially “goes through the motions” of scrum • Efficiently manages and tracks scope and schedule of IT projects to ensure on time delivery of business value through consistent use of best agile and business practices• Creates and maintains information radiators including burndown charts and scrum boards

Greater San Diego Area

• Dedicated scrum master to three cross functional teams working onsite of the client, San Diego County Government, to overhaul the government’s online property tax system• Successfully implemented agile framework through the facilitation of group and individual training sessions within the challenging environment of a project already deeply in the red and more than a year behind schedule when entering the project• Acknowledged as an exceptional communicator and scrum evangelist able to tailor explanations of benefits appropriately to all stake holders • Managed complex, high value application development projects that required the coordination of development work on multiple platforms to achieve client’s desired functionality • Facilitated all ceremonies of scrum; Backlog Grooming, Story Writing Sessions, Sprint Planning, Daily Stand-ups, Demos, and Retrospectives

San Diego

• Scrum Master for two development teams developing features for Turbo Tax Online• Been recognized for successfully managing the adoption and enforcement of Scrum principles in a large enterprise environment• Excels in translating broad feature objectives into clear decisions at the micro level • Efficiently manages and tracks scope and schedule of IT projects to ensure the delivery of business value through consistent use of best business practices• Leads all Scrum ceremonies including; Backlog Grooming, Story Writing Sessions, Sprint Planning, Daily Stand-ups, and Retrospectives• Ensures clarity of requirements by facilitating of creation of quality user stories• Works through cross-team dependencies and resolving impediments • Creates and maintains information radiators including burndown charts and scrum boards• Recognized for successfully bringing process and rigor to the Turbo Tax Online team

Greater San Diego Area

Responsibilities• Partner with clients and manage the IT relationship, prioritizing and delivering business solutions • Currently leading an 700k cross-functional project with both waterfall and agile components to provide customers with real-time order status information online• Track and manage budget, scope, and schedule of IT projects to deliver stakeholder value• Lead IT projects utilizing either the Scrum practice of Agile or Waterfall• Gather, analyze, and document business requirements from stakeholders• Create test cases and manages QA and UAT process resourcefully• Troubleshoot business issues technology, write user SOP trouble shooting guidesAccomplishments• Successfully managed a project to implement a consignment pay structure, which is currently being piloted and is on track to save 3.5 million at risk sales, and has already shown 118% average increase in sales at piloted locations• Completed within budget and schedule a report automation project on track to save 80k annually while increasing customer satisfaction• Lead a Safesforce.com case management redesign on track to save 65k annually by reducing an average of 164 calls to sales support per day by providing increased self-service capabilities• Managed the development implementation of an electronic proofing process that was so well received and successful that it was also rolled out in Canada as well and saves $10,900 annually in printing costs alone• Successfully filled the roll of both Project Manager and Business Analyst simultaneously (For more detail on recently completed projects and their results click on the PDF below)Systems Used: MS Project, Jira, Trello, SharePoint, SAP ECC, Salesforce.com, BobJ, SAP Business Objects, Websphere ecommerce

San Diego

• Prepared Business Requirement Documentation and converted business needs into technical requirements and deliverables.• Performed analysis on current and proposed service products across the full product lifecycle.• Conducted interviews across technology, sales, senior management and clients of the organization to identify opportunities for business process and service offering improvements.• Documented business processes and initiated collaboration with management to revise processes to make improvements.• Performed gap analysis comparing current service offerings, with a proposed service packages.• Generated and led presentations to prospective clients and to educate staff internally.• Participated in a distributed team environment running SCRUM based project management style.

San Diego

• Co-founded a sales and marketing company to partner with a Solar Contractor. • Developed, implemented, and evaluated operational procedures for the organization.• Set up and customized a Customer Relationship Management (CRM) System (Sugar Professional).• Designed reports with the Sugar CRM and Excel to track sales, productivity, and compile payroll.• Conceptualized and implemented multiple marketing campaigns.• Created and maintained a website, blogs, video, and social media accounts to develop the brand.• Hired, trained, and motivated a staff of more than twenty employees to do direct customer marketing.• Well versed in desktop publishing (Adobe CS5 Suite), designed all marketing collateral.• Regularly assisted the sales department doing in-home consultations with customers.• Researched, booked, and organized various events such as home shows, street fairs, and other events.

San Diego

• Designed and implemented a strategic marketing plan for a startup solar company.• Designed reports with the Salesforce CRM to track employee productivity and client interactions.• Was in charge of assembling and processing the payroll of over twenty employees.• Worked without any direct supervision in a fast-paced customer oriented environment.

Worked abroad, independently or on occasion in conjunction with a partner, coordinating marketing efforts on Australian College Campuses. Regularly made announcements and informative presentations to large groups (300+) students.Consistently met recruitment and performance goals and successfully completed the season with an invitation to dofuture international seasons.Became well versed in electronic lead tracking systems, multiple forms of web 2.0 marketing, and creative guerrilla marketing campaigns.

• Established and organized databases using Microsoft Suite.• Assisted doing research and prepared documentation on cases and findings.

Annandale, New Jersey

• Completed a project in product component consolidation which is currently being implemented, and is projected to save the company $108K annually.• Regularly used database management programs, such as Oracle.• Conducted market research and analyzed data to uncover useful information.• Contributed to a new product launch by assisting in the global sourcing, and created marketing materials that were circulated to authorized distributors worldwide• Helped coordinate a global product recall with a cross functional team