Mitchell Lewis Email and Phone Number
Mitchell Lewis work email
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I am a seasoned Sr. Customer Success Account Manager with a robust e-commerce and digital transformation background. My career at Adobe has been defined by a passion for driving customer success and delivering measurable outcomes through strategic account management and consulting. With experience managing a diverse portfolio of 75+ SMB/MM eCommerce merchants, I specialize in helping clients unlock the full potential of Adobe Commerce (Magento) to create exceptional digital experiences.My professional journey is highlighted by a strong track record in customer retention and satisfaction, consistently achieving high renewal rates and fostering long-term client relationships. Recognized for my strategic insights and commitment to client success, I’ve earned multiple accolades, including the Adobe Territory Sales Achievement Award and the Supernova Award for consistently exceeding performance expectations.Core competencies include customer success management, relationship building, digital commerce consulting, and strategic planning. I am well-versed in industry-leading methodologies such as Winning By Design and Challenger Sales. I possess advanced skills in tools like Salesforce, HubSpot, Gainsight, and LinkedIn Sales Navigator.In addition to my technical and strategic expertise, I bring a multicultural perspective to my work. I am fluent in English and several Balkan languages. My educational foundation includes a Bachelor of Science in Marketing from the Jon M. Huntsman School of Business at Utah State University, where I actively participated in the Prosales Program.Driven by a commitment to integrity and a natural talent for relationship-building, I thrive in dynamic environments where I can empower clients to achieve their goals. Whether tackling new challenges or developing innovative strategies, I always focus on delivering success for my clients and my team.
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Lead Customer Success Account Manager, CommerceAdobeSt. George, Ut, Us -
Sr. Customer Success Account Manager, CommerceAdobe Feb 2024 - PresentSan Jose, Ca, Us
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Customer Success Account Manager, CommerceAdobe May 2022 - Feb 2024San Jose, Ca, UsAs a Customer Success Account Manager at Adobe, I am dedicated to empowering small—to mid-market (SMB/MM) eCommerce businesses to fully leverage the Adobe Commerce (formerly Magento) platform. My focus is on fostering long-term relationships and ensuring that each client achieves exceptional digital experiences and sustainable growth.In my role, I serve as a trusted advisor, helping clients navigate the complexities of digital transformation. I work closely with them to understand their unique needs and challenges, providing tailored guidance and support to help them succeed in an increasingly competitive environment. My approach prioritizes customer satisfaction, engagement, and retention, ensuring that our clients are not only satisfied but also thriving.I am passionate about driving meaningful results for my clients, partnering with them to unlock Adobe Commerce's full potential and achieve their strategic objectives.Significant Achievements:•Raise the Bar Quarterly Award - Solution Led Q1 2024•Grit Quarterly Award – Solution Led Q3 2023
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Sr. Business Development RepresentativeAdobe Jun 2021 - May 2022San Jose, Ca, Us
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Business Development RepresentativeAdobe Jan 2021 - Jun 2021San Jose, Ca, UsAs a Business Development Representative at Adobe, I initiated and drove new business conversations with enterprise-level accounts within Adobe’s Experience Cloud business unit. I focused on engaging with existing customers across all Experience Cloud applications, identifying opportunities to deepen their adoption and usage of Adobe’s solutions.I collaborated closely with account executives to develop strategic outreach initiatives, leveraging data and insights to tailor our approach to each account. My efforts centered on understanding each enterprise client's unique needs and challenges, fostering a meaningful dialogue that positioned Adobe as a key partner in their digital transformation journey.During my tenure, I consistently exceeded performance targets by building strong relationships with key stakeholders, generating a robust pipeline of opportunities, and contributing to Adobe’s Experience Cloud footprint growth within the enterprise market.Noteworthy Leadership Responsibilities: •BDR Mentor: Nominated by leadership to mentor new BDRs during their onboarding & training•Content Creator: Nominated by leadership to create strategic sequences for the entire Solution-Led Corporate BDR organizationDistinguished Honors:•FY22 Q2 Quota Attainment - 158%•FY22 Q1 Quota Attainment - 190%•FY21 Territory Adobe Capabilities Award Recipient•FY21 Annual Quota Attainment - 137% ($8.5M ASV Pipeline | $1.55M Closed-Won)-FY21 Adobe Sales Achievement Award Recipient for 100%+ of Yearly Quota•FY21 Q4 Quota Attainment - 262%-Supernova Award Recipient for Achieving 150%+ of Q4 Quota•FY21 Q3 Quota Attainment - 0% (Paternity Leave)
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Business AdvisorBannack Medical Aug 2022 - PresentMesa, Arizona, UsAs a Business Advisor at Bannack Medical, I oversee and optimize the company’s digital presence and sales operations. I manage the website and all social media channels, ensuring that our online visibility and engagement are consistently strong. My responsibilities extend to driving outbound marketing initiatives and overseeing the operational aspects of both marketing and sales.I am passionate about developing and executing strategic initiatives that drive business growth and enhance customer relationships. By integrating digital marketing strategies with effective sales operations, I help position Bannack Medical as a leader in the hospital privacy curtain market. -
Adobe Sales Academy Intern: Business Development RepresentativeAdobe May 2020 - Aug 2020San Jose, Ca, UsDuring my internship at Adobe, I had the opportunity to support the management of install-based enterprise retail accounts within the Digital Experience unit. This role allowed me to gain hands-on experience in account management and business development within a leading technology company.As part of my final internship projects, I created comprehensive pricing cheat sheets for Marketo and Magento solutions and a detailed Magento sales pack. The sales team utilized these to enhance their outreach efforts. My work helped streamline the sales process and provided valuable resources for the team.I also participated in multiple Adobe Sales Academy pitch competitions, where I demonstrated my skills in sales strategy and presentation. I was honored to be recognized as a room winner in the first internal competition and achieved 2nd Place in the final competition against over 40 talented interns.
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Sales ManagerEvolve Pest Control Apr 2017 - Aug 2019As the Sales Manager at Evolve Pest Control, I played a pivotal role in introducing the company to the Dallas/Ft. Worth door-to-door market in 2019. Leading a team of 14 sales representatives that I personally recruited and trained, we successfully generated approximately $965K in annual pest control contracts within just three months.In my role, I was responsible for various activities, including conducting team meetings, providing training and mentorship, managing territories, setting goals, and driving personal sales. My hands-on leadership approach ensured that the team was well-equipped to meet and exceed our targets, and I actively contributed to our success by selling door-to-door alongside my team.This experience honed my skills in team leadership, territory management, and direct sales, and it was instrumental in driving significant growth for Evolve Pest Control in a highly competitive market.
Mitchell Lewis Skills
Mitchell Lewis Education Details
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Utah State UniversityMarketing
Frequently Asked Questions about Mitchell Lewis
What company does Mitchell Lewis work for?
Mitchell Lewis works for Adobe
What is Mitchell Lewis's role at the current company?
Mitchell Lewis's current role is Lead Customer Success Account Manager, Commerce.
What is Mitchell Lewis's email address?
Mitchell Lewis's email address is mi****@****obe.com
What schools did Mitchell Lewis attend?
Mitchell Lewis attended Utah State University.
What skills is Mitchell Lewis known for?
Mitchell Lewis has skills like Leadership, Career Management, Team Building, Salesforce Training, Sales Process, Public Speaking, Challenger Sales Method Training, Salesforce.com, Positive Work Environment, Sales, Griffin Hill Integrity Sale Certified, Accountability.
Who are Mitchell Lewis's colleagues?
Mitchell Lewis's colleagues are Romi Z R, Sanjaya Dharmasena, Chan Randhawa, Maximilian Schrade, سعید صادقی, Ika Ismatul Hawa, Stanley Dove.
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