• Directly support national and regional corporate accounts through sales reporting, monthly meetings, vendor quality issue resolution, program coordination, and process improvement.• Manage activities of network of 200+ franchised and independent vendors who were serving corporate accounts across 2 different brands and multiple service lines.

• Worked with 5 different brands in various roles during a 12-month rotational program. • Coordinated projects with national accounts, managed lead systems, mapped process for natural disaster response team, assisted franchise and corporate marketing teams, developed franchise relations, surveyed client satisfaction, researched natural disaster restoration regulations and licensing specifications

• Conduct extra tutoring and assistance to 50+ students per semester enrolled in a microeconomics class lecture at University of Arkansas. • Lead three weekly training sessions for three groups of 50 students to review material learned in class, attend microeconomics lecture twice per week, aid professors, enter attendance grades, and more.• Organize four extensive review sessions per semester before all exams and offering further office hours to students in need of additional help.

• Supervise Dell University social media accounts (Twitter & Facebook) for campus representatives in Southeast United States region. Manage 30 representatives at 29 different universities across 13 states. • Schedule at least 10 weekly posts across Dell University Twitter & Facebook pages using Sprinklr application. Monitor posts and compile weekly data on impressions/engagements/trends to then further analyze how to spread desired message more adequately. • Generate ideas to maximize awareness, promotion, and reach of Dell brand and Dell University program through online media channels.

• Represent and raise awareness for Dell brand on-campus and in Northwest Arkansas community, as a part of the Dell University program. Maintain a relationship with University Bookstore, keep up with Dell inventory, and track yearly and monthly sales at Computer Store. • Facilitate sales of Dell products, work a wide array of events (campus bookstore, orientations, tabling, flyer pass-outs, class registrations, etc.), submit weekly social media post ideas, promote deals, provide guidance to Computer Store employees, and engage with local community. • Increased FY 18 laptop sales on campus by approximately 200%, 234 units, and $248,000 YOY.

• Elected executive officer overseeing communications for social fraternity of 120 active members at University of Arkansas.• Managed chapter’s social media accounts (Facebook, Twitter, Instagram), alumni relations, public relations, published newsletters, recorded minutes at chapter and executive meetings, updated and maintained membership rosters, and called roll at chapter meetings.• Boosted social media presence, improved newsletter design, and established needed basis for alumni relations of over 100 past members.

• Directed chapter’s social media accounts on Facebook & Twitter, monitored members posts, and helped boost outreach for respective pages.• Supplied useful insight about handling an organization’s social media accounts and online reputation.

• Directed a four-month records retention project and assisted corporate lawyer at company headquarters.• Record retention project responsibilities included examining and recording contents, dates, and locations of over 700 unaccounted boxes full of company records/information.• Attended meetings and phone calls, assisted corporate lawyer with lawsuit, and relocated hundreds of other files.