Mitch Dollar Email & Phone Number

• Resolve the most challenging issues and projects sent in from customers
• Utilize my understanding of the codebase to perform software maintenance on all aspects of the application
• Piloted changes for inefficient or outdated processes across my team
• Train every new employee in my team to perform their daily roles at the highest level

Madison, Wisconsin Area

• Communicate daily with end-users to talk through issues, workflows, and projects
• Troubleshoot a wide variety of issues to keep infusion centers running smoothly
• Direct customers on what new features and projects would be good to implement
• Spearheaded impactful projects to boost end user efficiency and prepare hospitals for Ransomware attacks

Bloomington, Indiana Area

• Taught interactions between a variety of languages (Python, PHP, SQL, CSS, etc) and the web.
• Taught an introductory Python course.
• Presented materials and graded assignments with fellow UIs
• Held office hours for one on one instruction.

Bloomington, Indiana Area

• Worked with local nonprofit organizations who need assistance in the technological field but couldn't afford to hire help.
• Created websites and applications for the Orange County Recycling Center team, and the City of Bloomington.
• Volunteered around Bloomington to help other companies who need hands on assistance.

Indianapolis, Indiana

As an intern for the Hereditary Genetics and Genomics division during the summer of 2018 I largely worked in maintaining, adding entries to, and deleting entries from the company database. I worked with OnCore, OnBase, and RedCap.

6650 Bluff Rd, Indianapolis, IN 46217

In this position I ensure that guests have a safe and enjoyable time, while building up customer loyalty.