Mitchel Wright Email & Phone Number

Responsible for providing sales support to all Regus Corporate Clients and Corporate Account Directors throughout the entire sales processResearched and created all proposals, addendums, transfers and agreements with accurate information within 24 hours for domestic locations; 48 hours for international locationsCountersigned all renewals and agreements when received from ClientsManaged and monitored the renewal process for all of our Corporate ClientsAccurately and efficiently created all renewals in a timely manner and sent to the ClientResearched and created Client Location Reports for all of our CADs and Inside Sales ManagersTracked all proposals, addendums, agreements and inputted into an excel spreadsheetPerformed other duties as assigned

Served as point of contact for all clients, guests and prospects ensuring that their needs are identified and handled timely and professionallyScheduled conference rooms, catering and equipment rentals utilizing the appropriate systems (i.e. Time Trade, Titan, etc.) while maximizing suggestive selling techniques to increase revenue & return businessTroubleshoot basic technical issues, including software and T1 linesProgrammed phones, explained telephone features and voice mail programming to clients, as necessaryEnsured conference rooms and common office areas were continually kept neat and orderlyEnsured all offices that were not occupied was show ready for prospectsAssisted with office set-up, furniture moves and general floor maintenance as neededServed as back-up support for other team members, as neededHelped generate revenue through administrative services and up-selling products

Sorted incoming mail and coded medical bills Distributed medical bills to the appropriate adjusters to initial for paymentReceived and Responded to high volume of callers with medical billing inquiriesMailed medical bills to GENEX to be audited and processed for paymentDistributed and processed medical bills from GENEX to appropriate AP departmentContacted hospitals and clinics to retrieve dictated medical notes for workers comp adjustersPrinted out wage statements for adjusters who needed wages on an injured employee

Printed out invoices and issued delivery tickets for orders that were ready to ship using SAP SystemsRectified customers request and due dates by looking in Factory Planner Program and correcting them in SAPResearched customer request dates in Factory Planner and making sure Completion date and Due date matchContacted Halliburton Affiliates advising them on their order Completion dates according to Factory Planner Enter Sales orders into SAP from direct Customers

Billed patients directly to their accounts with minimal errorsCommunicated with customer service on resolving problematic claims to establish 100% claim rate Entered payments for Medicaid and Medicare patients who had a balance of $1,000 or more Reconciled most invoices for Medicaid and Medicare patientsResponsible for processing weekly analysis reports of payments and distributing to upper management

Provided customer service support for Reuters, Instinet and Marriott MarquisCollaborated with training department of Reuters in overseeing their printing jobsOversaw and maintained routine upkeep of equipment for 70 copy machines within (Reuters, Instinet and Marriott Marquis)Acted as first point-of-contact for copier malfunctions, following set procedure to evaluate minor machine issues and escalate to Service Department when necessary