Mitchel Davis Email and Phone Number

Developed and maintained projects for Workday's Prism Data Analytics product, utilizing a technical stack that included Java, Spring, Hadoop, Spark, Python, and Workday's proprietary language, XpressO (XO).Mentored six new team members and the wider Analytics organization as a technical expert and advocate for XO, conducting knowledge sharing sessions, pair programming, and documenting best practices.Automated task and web page creation processes, reducing development time from 4 weeks to 15 minutes.Led a complex, cross-functional project to enable customers to migrate Prism-based data pipelines to newer technologies.Enhanced and optimized web page performance by refactoring back-end systems and data models.Triaged and resolved customer production issues by diagnosing root causes, implementing timely solutions with support, development, and QA teams, and communicating updates to stakeholders, ensuring minimal downtime and maintaining service reliability.Collaborated with internal and external stakeholders from engineering, quality assurance, and product teams to deliver scalable, high-quality features and improvements on schedule and at a predictable cadence.

Partnered with technical and functional architects to design and implement two major refactors of core legacy payroll logic, optimizing the architecture that lead to the doubling of the organization’s total addressable market space in two years.Implemented process improvements that saved the scrum team over 1,700 hours of development time annually.Automated the creation of new integration web services, reducing development time by 40%.Analyzed and managed cross-team and intra-project dependencies, enabling the team to complete the remaining 50% of a six-month project in the final month.Partnered with customer support to troubleshoot, identify, and resolve complex production issues.

Supervised a team of 11 personnel, ensuring protocol compliance to achieve quarterly goals and providing technical support to students and faculty.Coordinated with lead technicians and management to design and implement protocols that decreased response times and increased traceability for software requests.Continued to fulfill responsibilities as a computer lab technician, maintaining operational efficiency and support.

Consulted with faculty and students to identify and resolve software and hardware challenges.Tracked and managed software requests and implementations, collaborating with a diverse team of technicians across different functional areas.

Developed, documented, and reviewed code using software development tools and programming languages to implement software solutions of limited scope and complexity.Adhered to software quality and coding standards, ensuring reliable and maintainable code.Collected and analyzed technical data under detailed guidance to assess software performance and functionality.Utilized software tools to generate standardized products and address routine problems.Gathered and input data for software metrics, following established procedures.Conducted testing, validation, and verification of software components.Performed additional duties as assigned.

Designed, developed, implemented, and tested an administrative diagnostic tool for a parcel singulation system, contributing to a company initiative valued at over $100 million.Created and tested a file system backup and recovery Windows service for the main control computer of the parcel singulation system.Enhanced verbal and written communication skills by interfacing with team members and company executives.