Mitchel Hancock

Mitchel Hancock Email and Phone Number

Senior Project Manager - Voxai Solutions @ Voxai Solutions
Plano, TX, US
Mitchel Hancock's Location
Plano, Texas, United States, United States
Mitchel Hancock's Contact Details

Mitchel Hancock personal email

About Mitchel Hancock

mitch218@att.netDrive Project Management Effectiveness | Capture Best Practices | Exceptional Organizational SkillsI am a forward-thinking and detail-oriented leader with extensive experience in leading professional services organization with full P&L responsibilities and a global staff of technical resources (FTE, near-shore and off-shore subcontractors).I have been responsible for all aspects of the service business including Go to Market Strategies, customer success, and driving overall growth in software licenses and market share footprints. I am a proven initiator and strategic planner with effective analytical, organizational, and leadership skills. I consistently achieve and exceed goals. I use excellent communication skills to successfully maintain strong business relations with national and international customers. Project Management (PMBOK)Waterfall/Scrum/Agile Project ManagementCustomer Relationship ManagementMulti-site and multi-cultural managementJira/Confluence/Assure DevOps
SIT/UAT Testing expertRisk ManagementProgram ManagementCall Center Solutions,Software Development (SDLC), Electrical, & Mechanical Development

Mitchel Hancock's Current Company Details
Voxai Solutions

Voxai Solutions

View
Senior Project Manager - Voxai Solutions
Plano, TX, US
Website:
voxai.com
Employees:
168
Mitchel Hancock Work Experience Details
  • Voxai Solutions
    Voxai Solutions
    Plano, Tx, Us
    View
  • Voxai Solutions
    Senior Project Manager
    Voxai Solutions Jul 2024 - Present
    Coppell, Tx, Us
    View
  • Humana
    Sr Project Manager
    Humana Jul 2022 - Dec 2023
    Louisville, Kentucky, Us
    Project Managing replacement of existing phone with Genesys Cloud
    View
  • Pilot Flying J
    Sr. Project Manager
    Pilot Flying J Feb 2022 - Jul 2022
    Knoxville, Tennessee, Us
    View
  • Pennymac Loan Services, Llc
    Sr Project Manager
    Pennymac Loan Services, Llc Feb 2021 - Feb 2022
    Westlake Village, California, Us
    View
  • Defi Solutions
    Technical Project Manager
    Defi Solutions Jan 2021 - Jan 2021
    Westlake, Texas, Us
    View
  • Self-Employed
    Senior Project/Program Manager/Consultant
    Self-Employed 2014 - Jan 2021
  • Supreme Lending
    Sr. Project Manager
    Supreme Lending Sep 2020 - Dec 2020
    Dallas, Texas, Us
    View
  • Digital Datavoice
    Engagement Manager
    Digital Datavoice 2013 - 2014
    Mendota Heights, Mn, Us
    View
  • Altivon
    Director/Program Manager
    Altivon 2012 - 2014
    Bloomington, Minnesota, Us
    Directed the region from presales through solution delivery. Primary responsibility is service delivery, pre-sales, revenue targets, margins, Project/Account Management, Practice Management and Resource Management. Other responsibilities include creation and documentation of processes for pre-sales and implementation.
    View
  • Genesys Telecommunications Laboratories, Inc
    District Manager - Canada, Public Sector, Tec
    Genesys Telecommunications Laboratories, Inc 2004 - 2012
    Menlo Park, Ca, Us
    Additional Positions Held: Voice Services Manager - North America
    View
  • Edify Corporation
    Senior Consulting Manager
    Edify Corporation 1997 - 2004
    Us
    Additional Positions Held: Principle Project Manager
    View

Mitchel Hancock Skills

Ivr Saas Professional Services Contact Centers Enterprise Software Call Center Genesys Solution Selling Cti Telephony Voip Telecommunications Unified Communications Customer Experience Sip Cloud Computing Avaya Pre Sales Product Management Go To Market Strategy Acd Avaya Products Avaya Technologies Call Centers Channel Partners

Mitchel Hancock Education Details

  • The University Of Texas At Dallas
    The University Of Texas At Dallas
    Management/Computer Science
  • Southern Methodist University
    Southern Methodist University
    Executive And Management Development
  • Invalid9380
    Invalid9380
    Engineering Technology - Electronics/Manufacturing/Engineering

Frequently Asked Questions about Mitchel Hancock

What company does Mitchel Hancock work for?

Mitchel Hancock works for Voxai Solutions

What is Mitchel Hancock's role at the current company?

Mitchel Hancock's current role is Senior Project Manager - Voxai Solutions.

What is Mitchel Hancock's email address?

Mitchel Hancock's email address is mi****@****usa.com

What schools did Mitchel Hancock attend?

Mitchel Hancock attended The University Of Texas At Dallas, Southern Methodist University, Invalid9380.

What skills is Mitchel Hancock known for?

Mitchel Hancock has skills like Ivr, Saas, Professional Services, Contact Centers, Enterprise Software, Call Center, Genesys, Solution Selling, Cti, Telephony, Voip, Telecommunications.

Who are Mitchel Hancock's colleagues?

Mitchel Hancock's colleagues are Simham Ramcharan, Denise "dee" Friend, Pavan Kumar Kolavennu, Andrew Budwill, Juan Ruiz, Bhanu D., Sarah Bloise, Pmp.

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